Xfinity Mobile Care

Name: Xfinity Mobile Care
Availability: InStock
Rating: 4.027667999267578 (2490 reviews)
Author: Assurant, Inc.

Assurant, Inc.

4.0

2.49K reviews

Everyone

100K+

Downloads

Everyone

Learn more

About this app

Xfinity Mobile Care by Assurant® is your smart companion for mobile support – designed with simplicity in mind. Get the most out of your device while keeping your protection just a tap away. Whether you’re checking your coverage or troubleshooting a device issue, the Xfinity Mobile Care app puts control and confidence in your hands.

Note: Access to the Xfinity Mobile Care app’s complete list of features is available only to those users enrolled in an Xfinity Mobile Care protection plan.

Key Features

* Coverage and Claims for Your Devices at Your Fingertips
View your protection plan details, including service fees, deductibles, and coverage documents. File and track claims with ease.

* Live Tech Support
Connect with tech experts via chat, call, screen share, or camera share for fast help with setup, connectivity, and device troubleshooting. Available 9am-midnight ET, 7 days a week excluding major holidays.

* Self-Help Center
Explore thousands of device-specific tips, tricks, and step-by-step guides to solve common issues on your own.

Updated on

May 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, App activity and 2 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.0

2.47K reviews

Thomas Hill

October 13, 2024

Easy with access to Android opinioned apps that are said to be the best. Lots of specific phone articles that highlight capabilities. For my phn, there are many ill probably never use. I wasn't aware of them, either. It's another rabbit hole of interesting data like the best language courses, printing, photo and video apps. I must keep up with self-learning AI machines out there, right? 😀

97 people found this review helpful

Assurant, Inc.

January 10, 2025

Thank you for the feedback, we appreciate it!

Annette Schilling

May 29, 2026

I have been waiting for a phone replacement to get completed for over a week. I've sent the back of my Driver's license 6 times. I get no cumuication from that they receive it or letting me know they need it sent again because the photo taken extended beyond the four corners. I have to call to find out the status, which is starting the repeat of the same process they take 24 hours and you start it over again. Worst experience with the any replacement of a phone.

1 person found this review helpful

Assurant, Inc.

June 1, 2026

We want to help with your phone replacement request. Please contact our support team via the live help feature in the app so we can review your document upload and replacement status.

Perry Mergelsberg

May 25, 2026

My wife and I just got 2 new phones and I added this app to my phone and went through all the prompts and the result was that my wife's phone shows up under the devices but mine does not. I can't figure out how to get mine added.

Assurant, Inc.

May 27, 2026

Hello, if you have two insured devices, please add the app to each of those devices as the app can only be logged into one insured device at a time.