ASTRO - 8th Mini Album [SWITCH ON] PH GO
Stan the groups and cop the goods! Bringing official Kpop merchandise into your hands.
MAKE READING A HABIT.
Terms and Conditions
1. Be a Sure Buyer
- Be 1000% sure before filling out and submitting the order form.
2. Check your Details
- Please make sure to triple-check the information you provided before submitting the form. If you wish to change the information you provided, you can email or DM us.
3. Payment
- We indicate a deadline of payment (DOP) for every order. Down payments and installments are accepted. You can pay the down payment at any day after submitting the order form, provided that the remaining balance will be paid on or before the DOP.
4. Submission of Payment form
- After submitting the order form, you will receive a confirmation email of your orders along with a link of the Payment Form. Please don't forget to fill out the form when your payment has been sent. Your payment will not be recognized unless you submit the form. We will send an email to confirm that we have received your payment.
5. Deadlines
- If you haven't paid on or before the Deadline of Payment (DOP), you'll be given a three-day grace period to settle the amount. If you fail to pay after the three-day grace period, your order/s will be canceled.
6. Cancellation of Orders
- We secure and reserve the items that you order. Cancellation is only allowed within 24hrs after submitting the order form. If you want to cancel, you’ll have to pay the cancellation fee. The cancellation fee is 50 % of the total price of the item/s that you ordered.
7. Be Patient
- If the items are not on hand, expect your orders to arrive at least 3-6 weeks after shipping out the items from Korea. Expect some delays if it's the holiday season in Korea or the Philippines. Updates regarding the shipment and ETA of the items will be announced accordingly.
8. Shipment
- Rest assured, we won't ship damaged or faulty items. All orders will be packed securely. After shipping out the items, the local couriers will be responsible for taking care of the items. We will not be held accountable for loss or damages caused by the local courier service.
9. Combined Shipping
- You can request for combined shipping for multiple orders. Feel free to message the shop for this request. Although, take note that certain orders will arrive at an earlier date compared to others. If you wish to combine your multiple orders, you will have to wait. We will keep you updated once the products are on our PH address.
10. No Returns and Refunds
- We don't give refunds unless your order is out of stock or sold out. Return request will only be granted if the wrong item/s was shipped.
11. No cash on delivery/ pickup
- You need to pay first to secure the item/s. We will only ship your order after your full payment. DOP for the shipping fee and items are the same.
12. Lost Parcels
- It is the buyer's responsibility to provide the correct delivery information when filling up the form. Track your orders by checking our updates or visit the courier's website to track your parcel/s.