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Zulay Kitchen is named after my extraordinary mother, Zulay. As a single mother in poverty-stricken Venezuela she worked extra long hours yet, still found time to cook healthy meals for her kids.
At the time, I thought nothing of it. Now that I'm married with children, I see how much of a superhero my mom really was.
At Zulay Kitchen, we believe cooking should be quick and trouble-free, so you can have more time to enjoy with your loved ones.
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Great option for someone testing out a frother!
Top reviews from the United States
Amazing product, and even more AMAZING Customer Care Team!
Reviewed in the United States on April 13, 2024
Amazing product, and even more AMAZING Customer Care Team!
Reviewed in the United States on April 13, 2024I don't normally write reviews, however I can't not mention the ABSOLUTELY AMAZING Customer Care experience I had with these folks.
But first, In review of the product itself, which is the 'Executive Series Black Milk Frother with Black Holster Stand'. This is my first 'frother' purchase, and I must say I was skeptical at best to try it, but I opted to purchase it anyway because of all the great things the company stands for. I figured, how good could it really work?! Well, as a matter of fact, it worked quite wonderfully! Within just a few seconds / pulses of the frother, you have beautifully frothed contents. It is simple to operate, with one hand, and just the simple push of a button. (I imagine I could even make whipped cream without dragging out a stand mixer.) The batteries, (2 AA - not included), were simple to load. And, there is a battery pull ribbon so you can also remove them easier, if you utilize the pull ribbon and thread it between the batteries. This device quickly became part of my weekend coffee routine, and I also purchased a lesser model to bring to work. (This 'Executive' one, has a holster stand, which looks nicer, and seemed to cradle the frother, instead of hooking it into the holder.)
I was so happy with the frother, I was sad that one day it seemed to not be working quite as well. I thought .. hmm, maybe the batteries need to be changed? I changed the batteries, and was still experiencing it not really working. (I would press the button, but it didn't start frothing right away, and then seemed less powerful in a way when it did start. But, it did still froth.) After a second day of experiencing the same thing, I reached out to Zulay. They are gracious enough to have ALL of their contact information printed directly on their box, underneath all of the beautiful information about the company, and where / how it began. It was on a weekend, so I chose to send an email describing what I was experiencing, and asking their advice. Based off most recent attempts at Customer 'Service' with other companies, I didn't really expect to hear back. Not only DID I hear back, but I received an email from a human, not just a system-generated response with canned information. They expressed their concern for my item not working, and assured me they would make it right if given the opportunity. They wanted to confirm my order, to make sure they had the same model in stock. Within hours, they sent me a link to replace my item, and would ship it directly to me, no questions asked. No need to return the inoperable item, no need to do anything but literally click the button and wait for it to arrive.
My replacement arrived, and it was the exact model I purchased. It was brand new, wrapped in package .. not some refurbished item. And, much to my shock and appreciation that almost NO ONE does this anymore, there was a hand written card included in the package thanking me for giving their family run business a shot. Well, I thank YOU for sharing YOUR family with us, and for making me feel a little like a piece of yours!
I would highly recommend this product, and would certainly purchase it, or others, in the future. I would certainly also be comfortable gifting this item.
Enjoy!
689 people found this helpful⭐⭐⭐⭐⭐ One of Those Little Gadgets You End Up Using Every Day
Reviewed in the United States on June 17, 20267 people found this helpfulGreat mixer, even better company
Reviewed in the United States on June 16, 202614 people found this helpfulA Frother that Won't Turn Off? Great Service. Lost Package. Great Hot Chocolate. Worth It!
Reviewed in the United States on January 11, 202646 people found this helpfulIt died after 1 year and 2 months but Zulay honored their their lifetime warranty (and then some)
Reviewed in the United States on June 21, 20266 people found this helpful
Top reviews from other countries
- DarioS
Zgodny z opisem
Reviewed in Poland on October 14, 2025 - Missael Gutierrez
MUCHA POTENCIA
Reviewed in Mexico on April 21, 2024 - ALEX LEUNG
Worked well when it was still functioning, but broke down after 6 months
Reviewed in Singapore on September 10, 2021 - Batuhan
En İyisi
Reviewed in Turkey on September 11, 2025 - Lady W aka MC
Perfect
Reviewed in the Netherlands on October 24, 2025
