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Community Activity

Override url ocsp and responder ocsp global protect VPN

Hi everyone, present, i have VPN global protec Authentication two factor with certificate and radius, by interface management The current setup is as follows: The Palo Alto firewall acts as both the gateway and the OCSP responder. The OCSP responder is configured to use the management IP address, and the OCSP Override URL also points to the ma...

HAINVH by • L1 Bithead
  • 62 Views
  • 1 replies
  • 0 Likes

SIEM posting Botnets , but Firewall do not

We are currently experiencing a situation in which we are receiving requests to our public segment pool. According to a syslog that Palo Alto sends to our SIEM, many of these IP addresses are part of a botnet. However, when we checked Palo Alto, we did not see this information in the traffic log. The SIEM/Sentinel is enriching logs received ...

F.Pinar by • L3 Networker
  • 141 Views
  • 1 replies
  • 0 Likes

Resolved! Login issues after password complexity change

We changed the password complexity and history settings on our firewall a couple of days ago.After committing the changes the local users are not able to login on the firewall.So we tried to boot into maintenance mode by connecting through a console cable in order to roll back to a older running config.This did not do anything though, because th...

ilirrama by • L1 Bithead
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  • 6 replies
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Global protect with LOOPBACK Interface

GlobalProtect Agent Connection Failure with Custom Port (23590) - Loopback Gateway Issue I have a Palo Alto NGFW (public IP: 80.75.164.100) connected directly to the internet with a DNS record (vpn4.example.com) pointing to this IP. I’m trying to configure GlobalProtect Agent to connect via a custom port (23590) instead of the standard port 443,...

m.waked by • L0 Member
  • 102 Views
  • 1 replies
  • 0 Likes

Prisma Cloud defender agent unable to identify Red Hat back ported patches causing false positives

Hello, Wanted to throw this out here to see if anyone has run into this issue and hopefully found a solution. I have been reviewing vulnerabilities identified by the defender agent and have noticed that it is consistently unable to detect when Red Hat has back ported a patch to specific packages. It seems, despite being Certified for Red Hat ...

MAC and captive portal

Hi, Im having an issue with Macbooks. We have a captive portal that uses SAML authentication. If we open Chrome, the captive portal appears and the authentication completes successfully, but no other applications work besides Chrome. Additionally, if we use any other browser, such as Safari, the captive portal does not appear at all. Any ide...

BigPalo by • L4 Transporter
  • 250 Views
  • 1 replies
  • 0 Likes

Captive portal auth doubt

Some people complain of the captive portal redirecting them when they are in the middle of filling out a form, or doing work on a online portal, is it possible for the captive portal to appear in a different tab like a pop-up instead of a redirect?

BigPalo by • L4 Transporter
  • 64 Views
  • 1 replies
  • 0 Likes

Anyone else having XDR communication problems?

Starting later in the day on June 24, we started seeing endpoints show 'No connection to server' when opening the Cortex console on the endpoint. Endpoint tasks like collect firewall logs, pause protection and live terminal all fail. Some systems shows that they ARE connected to our tenant but trying to live terminal into them fails.

Azure - Palo Alto

During deployment from the Azure Marketplace, we are encountering an error indicating that the selected offer (vmseries-flex, bundle2-gen2) is not available for the current subscription/region. -Microsoft has confirmed that this is not a platform issue but requires publisher-side (Palo Alto) configuration and entitlement update. need help

Playbook stuck after upgrade

Hi! I have a playbook that gets stuck in a very weird way. I seek for community help as after my last session with product support, i do not seem to go anywhere as there were no obvious platform errors, they blame the playbook. Since the upgrade to the latest 6.14 build, one popular custom playbook is stuck on specific conditional task. It cl...

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Antanas by • L2 Linker
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  • 1 replies
  • 0 Likes

I see a log indicating that the number of hints exceeded 5,000 after the OS upgrade.

Hello Team, After upgrading the OS (11.1.6-h10 -> 11.1.13-h7), hint-related logs are appearing in the system logs. I am aware of the cause. I am not using Panorama, and the log forwarding profile has "Panorama" checked as the forwarding method, with this profile applied to the policy. However, despite having the same configuration, hint-r...

SangHoonLee_0-1782434882221.png

Global Protect is having issues with newer MACOS version.

Hi, I have problems trying to sign in some mac users that are running some SEQUOIA and TAHOE version, the only version that is working is 15.7.4 Sequoia version. It seems that the gl client is unable to authenticate. I checked in logs and it seems that the gp client is not able to open a .dat file 04/15/2026 17:06:14:954 [Info ]: Portal pre...

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