Managing tickets is now faster and more efficient with new search and filtering options in Studio.

You can now search for tickets by name and filter your ticket list by Moderation and Visibility, making it easier to find and manage the right tickets—especially for events with a large number of ticket types.

You can now preview your ticket directly from the Edit Ticket side panel in Studio, making it easier to review your ticket configuration without leaving the editing experience.

What's new?

A new Ticket Preview section has been added to the ticket editing side menu. It displays how your ticket will appear based on its current saved configuration.

How it works

• Open a ticket in Studio and edit its settings.
• Use the Ticket Preview panel to view the current saved version of your ticket.
• After making changes, click Save to update the preview.

Note: The preview reflects only saved changes. Any edits you make will appear in the preview only after you save the ticket.

This helps you quickly verify your ticket setup while keeping the editing workflow simple and focused.

Tracking the performance of your registration confirmation emails is now easier.

You can now export recipient-level engagement data for Registration Emails directly from Studio. Similar to other email campaigns, a new Export data option is available from the three-dot menu, allowing you to download a report with delivery and engagement metrics for every recipient.

The export includes all recipients of the selected registration confirmation email and shows whether each email was:

• Sent
• Opened
• Clicked

The report is downloaded in CSV format, making it easy to analyze engagement, troubleshoot delivery issues, or share results with your team.

A meeting request means nothing if the person on the other end was never free to begin with. Until now, availability wasn't very visible, so requests landed on people who couldn't take them, and the frustration piled up on both sides. This update fixes that at the source: everyone sets their own availability, and the booking flow respects it.

What's New

Two things change on People and Exhibitor lists:

• Manage availability: a new button appears wherever time slots exist for an event, opening a simple flow to mark yourself available or blocked, day by day.
• Book a meeting: a dedicated "Need to meet?" section with a clear Book a meeting button, shown only to groups actually authorized to send requests.
• My Schedule/My Meetings: manage the availabilities directly from my schedule or my meetings with a quick new button "Manage your availabilities"

How It Works

1. Open the People list or Exhibitor list 
2. Tap Manage availability to open the availability sheet.
3. Each day lists your time slots: tap any slot to toggle it, or use the day checkbox to enable a whole day at once.
4. Slots already tied to a confirmed meeting show the other person's name and can't be toggled off.
5. Save: your availability is now visible to whoever books you.

Key Behaviors & Options

• Color-coded slots: green means open, grey means blocked or already booked (with the other person's name shown for context).
• Bulk day toggle: the checkbox next to a date enables every open slot for that day in one tap; a partial day shows a dash instead of a full check.
• Dismissible, not gone: on mobile, closing the availability/booking card with the ✕ hides it for the day, but it resurfaces every day through the event so it's never permanently missed.
• Request volume counter: once an event passes 50 total meeting requests sent, a running counter ("+50 meeting requests already sent," "+100," etc.) appears next to the Book a meeting button, updating every 50 requests.
• Scoped to who's eligible: the Book a meeting section only shows for attendees and exhibitors actually part of a group allowed to send requests.

Why Organizers Will Love It

Unavailable-participant requests were a quiet source of no-shows and support tickets, and for high-touch programs like hosted buyer tracks, they were becoming a real risk. By putting availability directly in the hands of attendees and exhibitors, every meeting request is sent against real, current availability. Fewer wasted requests, fewer awkward "sorry, I can't make it" replies, and networking numbers that actually reflect people showing up.

💡 Pro tip: Encourage attendees and exhibitors to set their availability before the event opens; the earlier it's filled in, the fewer meeting requests get blocked by an empty schedule on day one.

💡 Pro tip: The request counter is a nice social-proof nudge; if your event has strong meeting activity, it reinforces to attendees that the networking is real and worth engaging with.

A booth roster is only as useful as it is accurate. But staff move between booths, change companies, or land on a Booth by mistake — and until now, once someone was on it, there was no way to take them off. That gap is closed. Exhibitor admins can now remove any team member from the Booth, and every member gets a self-service way to leave — all from Exhibitor Center > Team Members.

What's New

Two ways to keep a booth roster tidy:

• Remove a member — admins can take another member off the Booth in a single action.
• Leave the Booth — any member (admin or limited) can remove themselves, without waiting on an admin.

How It Works

Removing a member (admins)

1. Go to Exhibitor Center > Team Members.
2. Find the person's row and click Remove.
3. Confirm in the "This person will no longer have access to this booth" prompt.
4. They're off the roster — instantly.

Leaving the Booth (any member)

1. Open Exhibitor Center > Team Members.
2. On your own row, click Leave.
3. Confirm in the "Are you sure you want to leave this booth?" prompt.
4. You're removed from the Booth.

Why Exhibitors (and Organizers) Will Love It

An out-of-date roster is more than a cosmetic annoyance — it blurs who owns the leads, who attendees should actually contact at the booth, and who still has access they shouldn't. Giving admins a clean Remove and every member a self-service Leave keeps booth teams accurate without a single support ticket. Staff reshuffles, departures, and accidental adds all sort themselves out in a couple of clicks, so exhibitor contact lists and lead attribution stay trustworthy right through event week.

Your homepage is the first thing attendees see — so why send them digging through directories to find the speakers worth meeting or the sessions worth booking? Until now, surfacing a curated list meant pointing people elsewhere. Two new Homepage Builder blocks fix that: People and Sessions. Hand-pick who and what shows up, order it exactly how you want, and let attendees tap straight through to a full profile or session detail page.

What's New

Two new blocks join the Homepage Builder lineup:

• People block — showcase a curated, manually ordered list of attendees, speakers, or VIPs on any page.
• Sessions block — spotlight the talks, workshops, or must-see moments you want front and center.

How It Works

Setup takes a minute, and it's the same rhythm for both blocks:

1. In the Home Builder Editor, open the block list and add the People or Sessions block wherever you want it on the page.
2. Open the block's side panel and head to the Content tab.
3. Search the event's full people or session list, then select the entries you want.
4. Drag and drop to set the exact display order — your manual order is what attendees see.
5. Set a block title (required) and an optional description + CTA to frame the section.
6. Done.

Key Behaviors & Options

• Manual ordering wins — drag-and-drop sets the display order.
• Search to build fast — type in the picker to filter a long people or session list down to the ones you need.
• Title is mandatory, description and CTA are optional

Both blocks respect the rules you already rely on, so you never over-expose content:

• Group & device targeting — in the Visibility tab, choose which groups and which devices (desktop, mobile) see the block. New blocks default to all groups, all devices.
• Per-person and per-session permissions are honored — attendees only ever see the people and sessions they're already allowed to see, displayed in your chosen order.
• Smart auto-hide — if none of the entries are visible to a given attendee, the whole block disappears for them. No empty headers, no awkward gaps.
• One tap to the details — tapping a card takes attendees straight to that person's profile or that session's detail page.

Your event home page is prime real estate for brand expression. Until now, when you uploaded a custom image for a homepage button, the platform enforced a label overlay — limiting how much visual control you had. With image-only homepage buttons, that constraint disappears.

Now organizers can display buttons as pure background images: no label, no overlay, just the branded visual your event deserves.

What's New

The Homepage Builder's Buttons block now offers a third Display Mode option:

• Background image with Label — Your original choice; displays the image plus a button label
• Icon with Label — Icon-driven navigation with accompanying text
• Background image only — NEW; displays only the destination page's background image

When you select Background image only, each button shows exclusively the background image you've configured for its destination page — giving you total control over typography, spacing, and branding.

Why Organizers Will Love This

Homepage buttons are often the first interactive element attendees see. When they're constrained by mandatory labels, your design suffers. Image-only buttons unlock creative freedom — perfect for events where your visual identity matters as much as the navigation itself. Build a home page that's unmistakably yours.

💡 Pro tip: Use high-contrast, professionally designed images for your button destinations. Image-only buttons shine when the visuals do the talking — so invest in the photography or graphics upfront.

An unassigned meeting is basically a meeting no one owns. For exhibitor teams juggling multiple requests during a live event, that gap between "meeting accepted" and "meeting actually covered" is where no-shows happen. That's exactly what this update fixes.

Exhibitor admins can now manage the full meeting lifecycle: assign a team member, accept or decline requests, and switch the assigned member at any point, without ever leaving the Swapcard event app.

How It Works

When a meeting request comes in for an exhibitor, the admin is prompted to assign it to the right person immediately:

1. Open the meeting details page in the event app
2. Tap Accept: an assignment panel opens automatically
3. Select a team member from the list (you're pre-selected by default and pinned to the top)
4. Members with a scheduling conflict are flagged as unavailable at this time
5. Tap Assign: the selected member receives a "new meeting" notification instantly
6. Changed your mind? Hit Maybe later to leave it unassigned for now

What Admins Can Do at Each Stage

Meeting management is now context-aware: the right actions surface depending on the meeting's current state:

• Pending meeting, unassigned: shows Accept and Decline buttons; accepting triggers the assignment flow
• Pending meeting, assigned: shows Accept and Decline, plus a Switch member option via the 3 dots menu
• Confirmed meeting, no one assigned: shows an Assign member button to fill the gap before the meeting happens
• Confirmed meeting, assigned to another member: shows a prominent Switch member button directly on the details page
• Confirmed meeting, assigned to me: Switch member is available from the 3 dots menu
• Past meeting, unassigned or assigned: Assign member / Switch member remains available for post-event record-keeping

Declining a meeting sends a notification to all relevant parties: everyone on a 1-to-1, or just the organizer on a multi-participant meeting.

Permission Logic

• Admin team members get the full assignment and switching experience
• Limited team members can only see meetings assigned to them, and can accept, decline, or reschedule, but cannot reassign to another member

Why Organizers Will Love It

Every unassigned meeting is a missed opportunity and a potential no-show. By making assignment a natural part of the accept flow, this update creates a direct link between an incoming request and a named, notified team member who owns it. The result: exhibitors show up prepared, attendees get the conversation they came for, and your meeting ROI numbers actually reflect reality.

💡 Pro tip: Remind exhibitor admins to assign a default team member as soon as meetings go live. Pre-assigning early avoids last-minute scrambles when the event floor gets busy.

Every meeting request is a potential deal. But when an exhibitor admin misses a notification or can't figure out what to do with it, that opportunity disappears before it even starts.

Exhibitor team admins can now act on meeting requests directly from the notification, without needing to dig into their schedule or inbox. Accept, assign to a team member, or decline all: in one tap.

What's New

Incoming unassigned meeting requests now trigger a notification showing the requester's name. From that notification, admins can:

• Accept: opens a modal (web) or bottom sheet (mobile) to assign the meeting to a team member
• Decline: instantly declines the request and sends a "meeting request declined" activity to the relevant participants
• Assign Later: closes the modal without assigning, and generates a follow-up activity with an "Assign" button to come back to it

How It Works

1. An unassigned meeting request comes in
2. The exhibitor admin receives a notification: "Meeting request with [attendee name]"
3. Tapping Accept opens the assignment interface
   • The admin is pre-selected and listed at the top by default
   • Team members with scheduling conflicts are flagged as unavailable
   • One or more representatives can be selected
4. Tap Assign to confirm
   • The assigned team member(s) receive a "new meeting" activity and push notification
   • The admin receives a confirmation activity showing the assigned name(s)
5. If they tap Maybe Later or close the modal, the meeting stays unassigned, and a follow-up activity with an Assign button keeps it surfaced

Key Behaviors

• Admin pre-assignment: by default, the admin is checked at the top of the list, so self-assigning takes a single tap
• Availability visibility: unavailable team members are clearly marked, preventing double-booking
• 1-to-1 vs. multi-person meetings: for 1-to-1 meetings, both the organizer and participant receive the declined activity; for multi-person meetings, only the organizer is notified
• Works on web and mobile: full parity across both surfaces

Why Organizers Will Love It

Meeting acceptance rates are one of the clearest signals of exhibitor satisfaction. When a request notification lacks context or requires navigating to a separate interface to act on it, requests go unanswered, and exhibitors feel the drop.

This redesign closes that gap. Exhibitors stay in control of their pipeline without ever leaving the notification. Fewer missed requests means fewer frustrated exhibitors, fewer support tickets, and stronger ROI conversations at the end of the event.

💡 Pro tip: Brief your exhibitor admins before the event opens: let them know that meeting requests now come as actionable notifications. A quick onboarding message in their briefing doc goes a long way toward faster acceptance rates on day one.

💡 Pro tip: Encourage exhibitor admins to review their team member list in advance and confirm availability settings are up to date. The assignment modal pulls from that data in real time: a clean roster means a smoother assignment flow.

Networking at events lives or dies by how easy it is to make the first move. If requesting a meeting takes too many taps, too much scrolling, or too much guesswork, attendees simply won't bother.

The meeting booking experience on attendee and exhibitor profiles has been fully redesigned. The Meet button is now the primary action on every profile: highlighted, prominent, and impossible to miss, if meetings are set up in the event. Time-slot selection has been moved out of the profile view entirely, keeping the page clean and focused on connection.

What's Changed

On Exhibitor Profiles

The exhibitor details page now leads with a clear action pair: a bold, highlighted Meet button alongside a Bookmark button. Time slots no longer clutter the header: visitors see the exhibitor story first, then take action.

Meet button highlighted: shown prominently when meetings are authorized for that exhibitor

• Bookmark: always available, sits cleanly alongside Meet
• Meet grayed out: when a meeting request has already been sent
• Meet hidden: once the attendee has reached their meeting request limit (5), only Bookmark remains

On Attendee/Person Profiles

The person's details page follows the same logic, with Meet taking priority over Connect.

Meet highlighted, Connect secondary: when meetings are authorized between the two participants

• Meet highlighted only: when already connected with that person
• Meet grayed out: after a meeting request has been sent (up to 5 times)
• Meet hidden: once the 5-request limit is reached
• Pending states: incoming meeting and connection requests surface directly on the profile with inline Accept/Decline buttons, replacing the old invitation and pending indicators

How It Works

1. Open any attendee or exhibitor profile in the event app
2. Tap the Meet button, it launches the meeting booking flow directly
3. Select participants, choose a time slot, and send the request
4. The button state updates automatically to reflect the pending or confirmed status

Why Organizers Will Love It 💚

More visible meeting CTAs mean more meetings booked. It really is that simple. When participants see a clear, highlighted action the moment they land on a profile, they engage, which translates directly into more networking activity, more exhibitor interactions, and stronger event ROI.

Cleaning up the profile view also means attendees spend less time confused and more time connecting. The removal of time slots from the header reduces cognitive load at the exact moment participants are deciding whether to reach out.

💡 Pro tip: This update works alongside your existing meeting authorization settings in Studio. If meetings aren't enabled for a specific group or exhibitor, the Meet button won't appear, so your per-event networking configuration stays fully in control.

💡 Pro tip: The 5-meeting request limit per person is a built-in guardrail that keeps networking quality high. Participants who've maxed out on requests to a specific attendee will see only the Connect option, encouraging them to broaden their networking rather than spam a single contact.