Cooling issues in our datacenterOperational

Incident Status

Operational

Components

Cooling system

Locations

LON1


June 24, 2026 02:52 UTC
MONITORING

Data center engineers have finished the recovery works. We need some time to make sure that all services are working properly.

June 24, 2026 01:19 UTC
INVESTIGATING

We have registered an issue with the cooling system in the affected location. The temperature in the data center remains within the normal range. Currently, data center engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Schedule

June 15, 2026 05:00 - July 17, 2026 17:00 UTC


June 15, 2026 05:00 UTC
UPDATE

The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The power substation feeding the data center has scheduled power feed maintenance in the listed location. During the works, the data center will be transferred to generators. Unavailability of your servers is not expected.

Components

Power system

Locations

SAO1

Schedule

June 22, 2026 11:00 - July 6, 2026 03:00 UTC


June 22, 2026 11:00 UTC
UPDATE

The scheduled maintenance has begun.

June 17, 2026 11:50 UTC
UPDATE

The power feed maintenance has been rescheduled for June 22, 11:00 UTC.

June 17, 2026 11:02 UTC
UPDATE

The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators of power feeds in these location will be tested. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

June 24, 2026 01:00 - June 30, 2026 12:00 UTC


June 24, 2026 01:00 UTC
UPDATE

The scheduled maintenance has begun.
Power system maintenancePlanned Maintenance

Description

The data center has scheduled power system maintenance in the listed location. During the works, all backup power systems will be tested. Unavailability of your servers is not expected.

Components

Power system

Locations

LON1

Schedule

June 27, 2026 05:00 - June 30, 2026 18:00 UTC


June 27, 2026 05:00 UTC
UPDATE

The scheduled maintenance has begun.

Servers.com website




Operational

Portal - portal.servers.com




Planned Maintenance

Ticket/e-mail system




Operational

Public network




Operational

Global Private Network




Operational

Direct Connect




Operational

Power system




Planned Maintenance

Cloud servers




Operational

Cloud storage




Operational

DNS resolver




Operational

Load balancers




Operational

Firewalls




Operational

Kubernetes




Operational

Public API




Operational

VPN to DRAC




Operational

VPN to Global Private Network




Operational

Authoritative DNS




Operational

Cooling system




Operational

Scheduled Maintenance

Infrastructure switches maintenancePlanned Maintenance

Schedule

June 29, 2026 08:00 - 13:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

WAS2

Description

We have scheduled maintenance of the infrastructure switches in the listed location. During the works, we will update software of the network equipment to increase stability of our infrastructure. Unavailability of your servers or any impact is not expected. However, due to the nature of the works, there is a risk of the following impact for up to one hour in the worst case: - unavailability of VNC console and server management via the portal.servers.com control panel and the Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services); - unavailability of the VPN to DRAC service.
Power feed maintenancePlanned Maintenance

Schedule

June 29, 2026 14:00 - July 4, 2026 02:00 UTC

Components

Power system

Locations

SJC1, SJC2, SJC3

Description

The data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.

May 27, 2026 17:09 UTC
UPDATE

The data center postponed the scheduled maintenance due to technical reasons. The maintenance is now scheduled on June 29, 2026 14:00 (UTC).
Power feed maintenancePlanned Maintenance

Schedule

July 1, 2026 00:00 - July 27, 2026 16:00 UTC

Components

Power system

Locations

SIN2

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators of power feeds in this location will be tested. Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

July 1, 2026 05:00 - 17:00 UTC

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Description

The data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.
Infrastructure servers maintenancePlanned Maintenance

Schedule

July 1, 2026 08:00 - 13:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

AMS7

Description

We have scheduled maintenance of the infrastructure switches in the listed location. During the works, we will update software of the network equipment to increase stability of our infrastructure. Unavailability of your servers or any impact is not expected. However, due to the nature of the works, there is a risk of the following impact for up to one hour in the worst case: - unavailability of VNC console and server management via the portal.servers.com control panel and the Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services); - unavailability of the VPN to DRAC service.
Infrastructure servers maintenancePlanned Maintenance

Schedule

July 3, 2026 01:00 - 06:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

AMS6

Description

We have scheduled maintenance of the infrastructure switches in the listed location. During the works, we will update software of the network equipment to increase stability of our infrastructure. Unavailability of your servers or any impact is not expected. However, due to the nature of the works, there is a risk of the following impact for up to one hour in the worst case: - unavailability of VNC console and server management via the portal.servers.com control panel and the Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services); - unavailability of the VPN to DRAC service.
Infrastructure switches maintenancePlanned Maintenance

Schedule

July 3, 2026 08:00 - 13:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

WAS1

Description

We have scheduled maintenance of the infrastructure switches in the listed location. During the works, we will update software of the network equipment to increase stability of our infrastructure. Unavailability of your servers or any impact is not expected. However, due to the nature of the works, there is a risk of the following impact for up to one hour in the worst case: - unavailability of VNC console and server management via the portal.servers.com control panel and the Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services); - unavailability of the VPN to DRAC service.
Power system maintenancePlanned Maintenance

Schedule

July 6, 2026 05:00 - July 9, 2026 18:00 UTC

Components

Power system

Locations

LON1

Description

The data center has scheduled power system maintenance in the listed location. During the works, the data center will perform maintenance of the power distribution system. Unavailability of your servers is not expected.

May 26, 2026 20:21 UTC
UPDATE

The data center postponed the scheduled maintenance due to technical reasons. The maintenance is now scheduled on July 6.
Infrastructure servers maintenancePlanned Maintenance

Schedule

July 7, 2026 02:00 - 07:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

DFW4

Description

We have scheduled maintenance of the infrastructure switches in the listed location. During the works, we will update software of the network equipment to increase stability of our infrastructure. Unavailability of your servers or any impact is not expected. However, due to the nature of the works, there is a risk of the following impact for up to one hour in the worst case: - unavailability of VNC console and server management via the portal.servers.com control panel and the Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services); - unavailability of the VPN to DRAC service.
Power feed maintenancePlanned Maintenance

Schedule

July 8, 2026 05:00 - July 9, 2026 17:00 UTC

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Description

The data center has scheduled maintenance of the uninterruptible power supplies (UPS) in the listed locations. The power feed redundancy status will stay the same during the maintenance, but the battery protection will be temporarily reduced. Unavailability of your servers is not expected.

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