All Systems Operational

About This Site

The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.

Deque Log-In Service (US) Operational
90 days ago
100.0 % uptime
Today
Deque University Operational
90 days ago
99.93 % uptime
Today
Axe Devtools APIs Repository Operational
90 days ago
100.0 % uptime
Today
Axe Devtools Pro Server Operational
90 days ago
99.99 % uptime
Today
Axe Linter Operational
90 days ago
100.0 % uptime
Today
Axe Reports (US) Operational
90 days ago
91.04 % uptime
Today
Axe Devtools Mobile Operational
90 days ago
100.0 % uptime
Today
Axe Documentation Site Operational
90 days ago
100.0 % uptime
Today
Deque File Transfer Service Operational
90 days ago
100.0 % uptime
Today
Customer Support Help Center Operational
90 days ago
100.0 % uptime
Today
Accessibility Services Operational
90 days ago
100.0 % uptime
Today
Assessment Services - Auditor Operational
90 days ago
100.0 % uptime
Today
Assessment Services - Monitor Operational
90 days ago
100.0 % uptime
Today
AUS Regional Services Operational
90 days ago
100.0 % uptime
Today
Deque Log-In Service (AU) Operational
90 days ago
100.0 % uptime
Today
Axe Reports (AU) Operational
90 days ago
100.0 % uptime
Today
EU Regional Services Operational
90 days ago
100.0 % uptime
Today
Deque Log-In Service (EU) Operational
90 days ago
100.0 % uptime
Today
Axe Reports (EU) Operational
90 days ago
100.0 % uptime
Today
Axe Monitor Operational
90 days ago
100.0 % uptime
Today
Axe Auditor Operational
90 days ago
100.0 % uptime
Today
Agora - agora.dequecloud.com Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Monthly Patching: 1-5 PM ET Jun 27, 2026 13:00-17:00 EDT

We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at helpdesk@deque.com.
Posted on Jun 04, 2026 - 15:56 EDT
Jun 27, 2026

No incidents reported today.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
Resolved - Axe Assistant was reported as unavailable and users were experiencing errors. The root cause was identified as an outage on the Claude (Anthropic) side, as Axe Assistant relies on one of their AI models. The issue was external and outside Deque's control. Service was confirmed restored shortly after.
Jun 23, 11:57 EDT
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.