All Systems Operational

Uptime over the past 90 days. View historical uptime.
Workflow Execution Operational
90 days ago
100.0 % uptime
Today
Workflow Builder Operational
90 days ago
99.99 % uptime
Today
Workflow Builder API Operational
90 days ago
100.0 % uptime
Today
Workflow Builder App Operational
90 days ago
99.97 % uptime
Today
Workflow Builder Logs Operational
90 days ago
100.0 % uptime
Today
Connectivity API Operational
90 days ago
100.0 % uptime
Today
Connectors API Operational
90 days ago
100.0 % uptime
Today
Triggers API Operational
90 days ago
100.0 % uptime
Today
Embedded Operational
90 days ago
100.0 % uptime
Today
Embedded API Operational
90 days ago
100.0 % uptime
Today
Embedded App Operational
90 days ago
100.0 % uptime
Today
Other Services Operational
Contentful Assets CDN Operational
Stripe JS Operational
Intercom Web Messenger Operational
Intercom Message Delivery Operational
Single Sign-On Operational
Connectors Operational
90 days ago
100.0 % uptime
Today
CSV Editor Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Workflow Triggers Operational
90 days ago
100.0 % uptime
Today
Data Tables Operational
90 days ago
100.0 % uptime
Today
Insights, Usage and Logs Operational
90 days ago
100.0 % uptime
Today
Merlin Agent Builder Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 17, 2026

No incidents reported today.

Jul 16, 2026
Issues Logging into Tray Application
Resolved - This incident has been resolved and login is now working as expected. Thank you for your patience.

If you have any further questions, please feel free to reach out to support@tray.ai.
Jul 16, 15:49 BST
Monitoring - We've applied a fix and login should now be working as expected. We're monitoring the situation closely to ensure the issue is fully resolved.

We apologise for any inconvenience. If you have any questions in the meantime, please feel free to reach out to support@tray.ai.
Jul 16, 15:33 BST
Update - Our engineering team is continuing to work on a fix.

In the meantime, affected users can log in via the alternative login page for their region as a workaround:
US: https://app.tray.io/v2/login
EU: https://app.eu1.tray.io/v2/login
AP: https://app.ap1.tray.io/v2/login

We apologise for any inconvenience. If you have any questions in the meantime, please feel free to reach out to support@tray.ai.
Jul 16, 14:48 BST
Identified - We've identified the cause of the issue. Our engineering team is working on a fix and we'll provide a further update shortly.

We apologise for any inconvenience. If you have any questions in the meantime, please feel free to reach out to support@tray.ai.
Jul 16, 13:28 BST
Investigating - We're currently investigating an issue affecting login for users logging in via email verification. Our engineering team is looking into it and working to restore normal service as quickly as possible.

We apologise for any inconvenience. If you have any questions in the meantime, please feel free to reach out to support@tray.ai.
Jul 16, 13:06 BST
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026
Degraded Application Performance
Resolved - On July 13, 2026, from 15:20 to 19:36 UTC, Gmail authentications within the US region may have encountered token refresh retries that eventually succeeded. The impact was isolated to two customers and we have reached out to those customers. If you did not receive a message related to this incident, your organization should not have been affected.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.
Jul 13, 23:32 BST
Identified - During the investigation, we isolated the impact couple of customers and reached out to those customers. If you did not receive a message from us related to this incident, it is highly unlikely that your organization was impacted by this incident.

We have a identified the potential cause and are continuing to investigate. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.
Jul 13, 22:55 BST
Update - Our engineering teams are continuing to investigate this incident. We will be back with more information as soon as possible. We are very sorry for any inconvenience this incident may cause.
Jul 13, 22:01 BST
Investigating - On July 13, 2026, starting at 15:20 UTC, Gmail authentications within the US region may encounter retries when refreshing the token, but should eventually succeed.

We are currently investigating. Thank you for your patience and understanding.

If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Jul 13, 20:39 BST
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

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