TOGa is an AI-powered Enterprise Resource Automation (ERA) platform that connects data, orchestrates workflows, and enables service delivery across the entire technology lifecycle.
We Deliver Real Results
Insurance Leader Streamlines IT Fulfillment
Public Education Improves Uptime and Reduces Support Costs
Global Pharma Protects $20M+ in Monthly Revenue
Health System Saves $750K+ on Windows 11 Desktop Refresh
Leveraged the TOGa Platform to automate workplace technology workflows, integrating with ServiceNow to deliver real-time visibility, role-based fulfillment, and proactive user communication.
- 98%+ device fulfillment accuracy
- Faster onboarding, refresh, and repair cycles
- Real-time asset and order visibility
- Fewer support inquiries through proactive updates
- Personalized self-service for associates
TOGA enabled a unified, real-time support model that reduced service calls, improved uptime, and increased customer satisfaction across a large public education environment.
- Deployed 15 additional resources supporting 350,000 devices
- Added 20 resources across districts, supporting 1,100 schools
- Managed asset disposition for 1,700+ devices
- Expanded AI pilot to include Level 1 support, improving response efficiency
TOGA stabilized warehouse operations by redesigning wireless infrastructure to eliminate connectivity disruptions.
- Comprehensive wireless site surveys across U.S. warehouses
- Identified dead zones, coverage gaps, and RF interference
- Designed and deployed a modern Aruba Wireless architecture
- Validated performance with go-live support and HyperCare
TOGA modernized 3,000 desktops with a cost-efficient, low-disruption Windows 11 upgrade across multiple facilities.
- Achieved $250–$300 savings per device across 3,000 desktops
- Provided free, secure warehousing to simplify logistics
- Pre-imaged devices to meet health system standards
- Delivered just-in-time deployment with end-to-end support
Industry Specialization
Retail
A leading provider of office products and services with an integrated business-to-business (B2B) distribution platform, online presence, and a network of retail stores across the country.
The Difference is Clear
- Fast, adaptive solutions powered by AI
- Unified strategy across advisory, integration, and managed services
- Transparent pricing and flexible engagement models
- Deep partnerships with global technology leaders
- End-to-end lifecycle management from design to deployment
- Human-centered innovation that scales with your business
- Proactive security and compliance at every layer
- Global reach, local expertise
Other Companies
- Slow, manual processes that limit agility
- Fragmented support from multiple vendors
- Rigid contracts and hidden costs
- Limited vendor ecosystem and outdated toolsets
- One-off projects without long-term alignment
- Technology-first focus with little user empathy
- Reactive fixes after vulnerabilities surface
- Narrow regional capabilities and slower support response
This experience was different because of the empathy shown. The frustration I felt was acknowledged, my concerns were taken seriously, and every possible avenue was explored. Even when replacement became the best solution, it was handled with care, transparency, and respect.
End-User Services Manager
Over the course of several days, the support provided was diligent, responsive, and thoughtful. Questions were answered patiently, communication was prompt, and the entire experience was seamless. It’s refreshing to work with a team that is both capable and genuinely pleasant.
Office Administrator
Beyond technical skill, there is clear leadership and a willingness to support others. Knowledge is shared freely, collaboration is encouraged, and the positive impact extends well beyond a single ticket or task.
IT Team Lead
What impressed me most was the speed and professionalism of the response. Once the issue was escalated, it was handled immediately, resolved quickly, and communicated clearly throughout. It was reassuring to know that someone was fully engaged and accountable until everything was complete.
Director of IT Operations
The level of technical knowledge paired with the ability to explain things clearly stood out immediately. Complex issues were broken down in a way that made sense, and the resolution was thorough, thoughtful, and effective. This kind of expertise is invaluable in a fast-paced environment.
Regional Technology Manager
What stood out most was the determination to keep going until the issue was truly resolved. Multiple solutions were tried, collaboration with other teams was initiated, and nothing was left unexplored. That persistence made all the difference.
IT Support Supervisor
