TELUS Support (@TELUSsupport) / X

TELUS Support

396.8K posts

TELUS Support

@TELUSsupport

Welcome to our X channel! We're here to help. Visit our community: forum.telus.com Pour un soutien en français, visitez @TELUSsoutien

Canada

Joined February 2010

Pinned
TELUS Support
@TELUSsupport
May 7, 2023
Our Service Status site is a fast way to get info about maintenance, outages, and unexpected events impacting your services. Sign up for notifications if there’s an outage in your area, or even report an outage or event yourself! telus.com/status youtube.com/watch?v=7aI05W…
187K
TELUS Support
@TELUSsupport
7h
Our email accounts have private info that needs to stay safe and confidential. Our #TELUSWise team has some great tips on how to protect your email from hackers. Check it out! telus.com/en/wise/resour…
712
TELUS Support
@TELUSsupport
Jun 25
Your phone number is a gateway to your bank, email, and social media. In a ‘SIM swap’ scam, fraudsters steal your number to intercept 2FA codes and hijack your accounts in minutes. Here’s how to protect yourself:
forum.telus.com
Understanding SIM Swap fraud and how to protect yourself | TELUS Neighbourhood
Written by Amanda Lee (Senior Program Manager, Tech For Good & TELUS Wise®) Your phone number is worth more than you think, and fraudsters know...
780
TELUS Support
@TELUSsupport
Jun 25
We’ve noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. While imitation is the sincerest form of flattery, we’re not amused. Stay vigilant. Protect your information. forum.telus.com/t5/Neighbourho…
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TELUS Support
@TELUSsupport
Jun 24
Can't connect to your Wi-Fi? We've got you covered. Here are some tips you can do to troubleshoot. Still having issues after trying these steps? Ask our community: forum.telus.com youtube.com/watch?v=m1Mpq3…
1.2K
TELUS Support
@TELUSsupport
Jun 23
Number spoofing is when an incoming call appears to be from a local/reputable number. While it seems legitimate, it could be someone trying to trick you into providing personal info by pretending to be someone else. Here's how you can report these calls:
telus.com
Report a problem regarding fraud and spam - Security | TELUS
If you have received a phishing email, text, phone call, spam, or believe you are a victim of fraud, please contact our Customer Support team to report...
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TELUS Support
@TELUSsupport
Jun 18
Copper theft is a serious issue that impacts communities everywhere. If you see something, say something and contact your local authorities. forum.telus.com/kb/neighbourho…
1.2K
TELUS Support
@TELUSsupport
Jun 17
There's been a rise in nuisance and spam calls lately, but we've got your back. Check out our awesome (and free!) feature Call Control, which should stop these calls from getting through to your phone. telus.com/support/articl…
995
TELUS Support
@TELUSsupport
Jun 16
Have a question about your internet? Curious to see what's streaming next month on Netflix? The TELUS Neighbourhood is the place to be for FAQ's, blogs, articles, and more. Be part of our community and join the discussion! forum.telus.com
822
TELUS Support
@TELUSsupport
Jun 15
Whether you're at home or on the go, TELUS Expert Messaging is available 24/7. Engage with a live agent without disrupting your day, respond at your leisure, and get the answers you need. Learn more here: forum.telus.com/t5/Mobility/TE…
1.2K
TELUS Support reposted
Public Safety Canada
@Safety_Canada
Jun 11
Is your digital information safe? To stay safe online you should: • Never reuse the same password • Use a password manager • Keep your devices up to date • Think twice before downloading Start building cyber safe habits today: getcybersafe.gc.ca/en/start-build…
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TELUS Support
@TELUSsupport
Jun 11
Make the switch to a new smartphone brand? Or get a new phone and want to brush up on setting it up or learn how to use that fancy new camera? We’ve got your back. Check out our handy device tutorials page to get you rolling. telus.com/support/articl…
748
TELUS Support
@TELUSsupport
Jun 10
There are plenty of scams and fraudulent websites online, and it’s always important to be aware of how to avoid them and stay safe in our digital world. Our #TELUSWise team has some great tips for you, so come check it out!
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