Yandex Browser feedback
  • The screen of my tablet rotates 180 degree if I switch a YouTube video to full screen mode.

    The browser team is aware of the problem and is working on a solution.

  • Browser does not support the NPAPI and Unity plugins

    Yandex Browser no longer supports the Unity Web Player plugin and the NPAPI technology it's based on. More information about the cessation of further development of NPAPI on the Unity company website: http://blogs.unity3d.com/ru/2015/10/08/unity-web-player-roadmap/

  • Browser freezes, works slowly, or takes a long time to open pages

    If Browser freezes or functions slowly, write to Support. Describe, in as much detail as possible:
      - What actions cause Browser to freeze
      - What took place before this issue appeared (for example, Browser was reinstalled, an application or extension was reinstalled or updated, etc)

    If Browser opens pages slowly, please describe the following in your message to Support:
      - Does this problem occur for all pages, or only specific ones (if yes, then please specify which pages)
      - Please try to collect the net-internals log by following these instructions, upload it to the cloud storage service of your choice, and send us the link
      - If errors occur when opening pages, please include the error message text in your message.
    This information will help us identify and solve the problem more quickly.

The page where the problem occured
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Information about your operating system and the Yandex Browser on your computer, including open tabs, will be attached to your bug report. All data is protected by the Yandex privacy policy. By submitting your feedback, you give Yandex a permission to use it to improve the company's products and services.