New in the Inbox: auto-tagging on every conversation, plus a single Filter dropdown to slice by tag. See Tags for the suggested starter set, how the classifier works, and the opt-in past-conversation re-tag flow.
Start Here
Quickstart
Create your first chatbot, train it on your content, and embed it on your site.
Explore the Docs
Agents
Create agents, write system prompts, and test conversations in the Playground.
Knowledge Base
Train your chatbot on files, websites, or plain text so it answers from your content.
Widget Customization
Match the chat widget to your brand – colors, icons, quick actions, suggested messages.
Deploy & Embed
Drop the widget on any site, and route visitors across multiple agents.
Inbox
Review conversations, search across messages, hand off to a human, and triage by tag.
Custom Actions
Capture leads with forms, trigger buttons, and call your own APIs from chat.
Billing & Usage
Understand coins, choose a plan, and manage your subscription.
What is Chatref?
A short tour of what Chatref does and who it’s for.
Popular Tasks
Create your first agent
Step-by-step guide to spinning up a new chatbot.
Train from a website
Point Chatref at your URLs and let it learn automatically.
Embed on your site
Copy a single snippet and go live.
Hand off to a human
Let real teammates step into a conversation when needed.
