Transak - Trust Center - Security & Privacy

At Transak, we are dedicated to protecting the privacy and security of our users. Keeping our security measures up to date and compliant with the latest industry standards is an ongoing priority.

If you identify any vulnerabilities or security issues, we encourage you to report them through our Private Bug Bounty Program by sending details at bug-bounty@transak.com

For any other security-related inquiries, feel free to reach out to us at security@transak.com.

Compliances

ISO 27001 v2022

Compliant

SOC 2

Compliant

Trusted by

MetaMask

Trust Wallet

Coinbase Wallet

Ledger

Immutable

Uniswap

Controls

Product security

Vulnerability Remediation Process

Centralized Management of Flaw Remediation Processes

Data security

Identify Validation

Termination of Employment

Encrypting Data At Rest

Network security

Limit Network Connections

External System Connections

Transmission Confidentiality

App security

Conspicuous Link To Privacy Notice

Approval of Changes

Endpoint security

Malicious Code Protection (Anti-Malware)

Corporate security

Code of Business Conduct

Security & Privacy Awareness

Incident Reporting Assistance

Resources

Code of Business Conduct Policy

Policy

Asset Management Procedure

Policy

Access Control Policy

Policy

Incident Management Procedure

Policy

Privacy By Design Policy

Policy

Data Breach Notification Policy

Policy

Updates

Transak October 2024 Security Incident

Oct 21, 2024

At Transak, the security and privacy of our users are of paramount importance. We recently discovered a security incident that impacted 1.14% of our user base. Read more here: https://transak.com/blog/transak-security-incident-oct-2024

Transak Becomes SOC 2 Type 2 Compliant

Mar 8, 2024

Transak has achieved System and Organization Controls (SOC) 2 Type 2 compliance after successfully completing an extensive audit process with flying colors.

It represents a key milestone for Transak that highlights the company’s steadfast commitment to providing unparalleled data security, privacy and trust for customers, as part of an elevated user experience that streamlines onboarding to Web3 for individuals and organizations alike. Transak’s achievement means it is the world’s first crypto on- and off-ramp infrastructure provider to achieve SOC 2 Type 2 compliance.

Transak Secures Key ISO/IEC 27001 Certification

Jan 10, 2024

Transak, the infrastructure provider for Web3 onboarding, has been awarded ISO/IEC 27001:2022 certification. ISO/IEC 27001 is the gold standard for ISMS. It defines the requirements a company should meet when establishing, implementing, maintaining, and improving an information security management system. Receiving the coveted certification is a mark of the high standards Transak adheres to for risk management and data handling.

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