All Systems Operational

About This Site

Welcome to Tidio’s official Status Page. Here you can find real-time updates on the availability, uptime, and overall performance of our core services, including Live Chat, Lyro AI, and Flows.

This page provides current system status, scheduled maintenance notifications, and incident reports to keep you informed.

Uptime over the past 90 days. View historical uptime.
Agent Dashboard Operational
90 days ago
100.0 % uptime
Today
Chat widget Operational
90 days ago
100.0 % uptime
Today
Lyro AI Operational
90 days ago
100.0 % uptime
Today
Flows Operational
90 days ago
100.0 % uptime
Today
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Web & Desktop application Operational
90 days ago
98.42 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
WebSocket Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
Shopify Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Outage of Meta business products
Resolved - Meta has resolved the issues affecting their business products, including WhatsApp, Facebook, and Instagram. All services are now fully restored and operating normally.
Jun 12, 18:26 UTC
Identified - Meta has reported issues affecting some of their business products, including WhatsApp, Facebook, and Instagram. You can follow live updates directly from Meta on their status page here: https://metastatus.com/
Jun 12, 14:45 UTC
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
Connectivity issues with Meta integrations
Resolved - This incident has been resolved. Meta restored the API access and all integrations (WhatsApp, Messenger, Instagram) are working on production. Thank you for your patience in this difficult moment.
Jun 9, 06:17 UTC
Update - We are still experiencing issues affecting Meta integrations due to an ongoing incident on Meta’s side. Our team is closely monitoring the situation, and services should return to normal once Meta resolves the underlying problem.
Jun 6, 22:11 UTC
Update - We continue to experience disruptions with Meta integrations due to an ongoing outage on their end. We are monitoring the situation closely and will restore full functionality as soon as Meta resolves the underlying issue.
Jun 5, 22:27 UTC
Update - We are still experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side.

We will provide updates as soon as Meta resolves the underlying issue or when there are any changes.
Jun 5, 18:19 UTC
Update - We are still experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side.

We will provide updates as soon as Meta resolves the underlying issue or when there are any changes.
Jun 5, 02:37 UTC
Update - We are currently experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side.

We will provide updates as soon as Meta resolves the underlying issue or when there are any changes.
Jun 4, 22:34 UTC
Update - We are still actively working on resolving the issue affecting Meta services integrations.

We’ll continue to provide updates as soon as more information becomes available.
Jun 4, 19:11 UTC
Update - We’ve identified the problem, and our developers are working on a solution.
Jun 4, 16:20 UTC
Identified - We’ve identified the problem, and our developers are working on a solution.
Jun 4, 16:19 UTC
Investigating - We are currently investigating an intermittent connectivity issue affecting Meta integrations for some users. We'll provide an update as soon as we have more information.
Jun 4, 15:09 UTC
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026
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