All Systems Operational

About This Site

Cisco Cloud Security, which includes Umbrella, Secure Connect, and Cloudlock have a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

The Cloud Security Service portal provides complete transparency so you can always see the current status of all the Cloud Security Services.

Umbrella Africa Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Asia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Australia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Europe Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella North America Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella South America Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Global Operational
API Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Documentation Operational
Phone Support Operational
Support Portal Operational
Dashboard Operational
Network Tunnels Operational
Reserved IP Operational
Virtual Appliance Operational
Secure Connect Africa Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Asia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Australia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Europe Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect North America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect South America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Global Operational
Cloud Malware Detection Operational
DLP Operational
Identity Operational
CloudLock Operational
Activities Operational
Apps Firewall Operational
DLP Operational
Enterrpise APIs Operational
Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cisco Secure Connect and Umbrella - [Planned Maintenance] Asia - From 2026-06-23 16:00 UTC to 2026-06-23 20:00 UTC Jun 23, 2026 16:00-20:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect and Umbrella platforms continue to meet your needs, we will be performing maintenance.

Maintenance Details :
We will be performing planned infrastructure maintenance within the Cisco Secure Connect and Umbrella platforms. These activities are being carried out to support continued platform performance and reliability.

Date and Time: June 23rd, 16:00 UTC to June 23rd, 20:00 UTC

Impact:
No impact expected. All services remain available. This is an informational notice for customer awareness only.

Data Centers
Tokyo : nrt2.edc

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Posted on Jun 15, 2026 - 21:15 UTC

Umbrella - [Planned Maintenance] API - Global - From 2026-06-25 14:00 UTC to 2026-06-25 18:00 UTC Jun 25, 2026 14:00-18:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Umbrella platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The maintenance window has been scheduled for an infrastructure upgrade. This upgrade will enhance system performance, reliability, and stability during periods of high activity.

Date and Time: June 25th, 14:00 UTC to June 25th, 18:00 UTC

Impact:
Umbrella Investigate will undergo scheduled backend infrastructure maintenance. During the maintenance window, some Investigate API endpoints may experience brief connection interruptions or transient errors while traffic is switched over. No customer action is required. Service is expected to recover automatically after the switchover completes.

Data Centers:
Global

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.

Posted on Jun 17, 2026 - 20:19 UTC

Cisco Umbrella - [Planned Maintenance] API - Global - From 2026-06-27 16:00 UTC to 2026-06-27 19:00 UTC Jun 27, 2026 16:00-19:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The maintenance window has been scheduled for an infrastructure upgrade. This upgrade will enhance system performance, reliability, and stability during periods of high activity.

Date and Time: June 27th, 16:00 UTC to June 27th, 19:00 UTC

Impact:
During this maintenance period, the Umbrella Enforcement API will be temporarily unavailable. Customers using API-based integrations to add or remove enforcement actions may experience failed requests. Existing policies and protections will continue to function normally.

Data Centers
Global

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Posted on Jun 15, 2026 - 13:56 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - India (Asia), Spain and Denmark (Europe) - From 2026-06-29 19:00 UTC to 2026-06-29 23:00 UTC Jun 29, 2026 19:00-23:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability.

Date and Time: June 29th, 19:00 UTC to June 29th, 23:00 UTC

Impact:
No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required.

Data Centers
India (Asia): CHE2
Spain (Europe): MAD1
Denmark (Europe): CPH1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Posted on Jun 20, 2026 - 04:47 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - India (Asia), Italy and Sweden (Europe) - From 2026-06-29 23:00 UTC to 2026-06-30 03:00 UTC Jun 29, 2026 23:00 - Jun 30, 2026 03:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability.

Date and Time: June 29th, 23:00 UTC to June 30th, 03:00 UTC

Impact:
No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required.

Data Centers
India (Asia): MUM2
Italy (Europe): MIL1
Sweden (Europe): STO1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Posted on Jun 20, 2026 - 04:58 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Brazil, US Northeast, US Southeast - From 2026-07-01 06:00 UTC to 2026-07-01 10:00 UTC Jul 1, 2026 06:00-10:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability.

Date and Time: July 1st, 06:00 UTC to July 1st, 10:00 UTC

Impact:
No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required.

Data Centers
Brazil: RIO1
US Northeast: NYC1
US Southeast: ATL1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Posted on Jun 20, 2026 - 05:09 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Canada, US - From 2026-07-01 10:00 UTC to 2026-07-01 14:00 UTC Jul 1, 2026 10:00-14:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability.

Date and Time: July 1st, 10:00 UTC to July 1st, 14:00 UTC

Impact:
No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required.

Data Centers
US Midwest: CHI1
US Central: DEN1
US West: LAX1
Canada: YVR1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Posted on Jun 20, 2026 - 05:19 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Japan and Australia - From 2026-07-01 16:00 UTC to 2026-07-01 20:00 UTC Jul 1, 2026 16:00-20:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability.

Date and Time: July 1st, 16:00 UTC to July 1st, 20:00 UTC

Impact:
No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required.

Data Centers
Japan: NRT2
Australia : SYD1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Posted on Jun 22, 2026 - 17:02 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - South Africa, Germany and France (Europe) - From 2026-07-01 21:00 UTC to 2026-07-02 02:00 UTC Jul 1, 2026 21:00 - Jul 2, 2026 02:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability.

Date and Time: July 1st, 21:00 UTC to July 2nd, 02:00 UTC

Impact:
No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required.

Data Centers
Germany (Europe): FRA1
France (Europe): MRS1
South Africa: CPT1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Posted on Jun 20, 2026 - 05:27 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Brazil, US Northeast, US Southeast - From 2026-07-02 06:00 UTC to 2026-07-02 10:00 UTC Jul 2, 2026 06:00-10:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability.

Date and Time: July 2nd, 06:00 UTC to July 2nd, 10:00 UTC

Impact:
No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required.

Data Centers
Brazil: SAO1
US Northeast: ASH1
US Southeast: MIA1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Posted on Jun 20, 2026 - 05:34 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Canada, US - From 2026-07-02 10:00 UTC to 2026-07-02 14:00 UTC Jul 2, 2026 10:00-14:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability.

Date and Time: July 2nd, 10:00 UTC to July 2nd, 14:00 UTC

Impact:
No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required.

Data Centers
US Central: DFW1
US Midwest: MIN1
US West: PAO1
Canada: YYZ1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Posted on Jun 20, 2026 - 05:40 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - Singapore and Australia - From 2026-07-02 16:00 UTC to 2026-07-02 20:00 UTC Jul 2, 2026 16:00-20:00 UTC

Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability.

Date and Time: July 2nd, 16:00 UTC to July 2nd, 20:00 UTC

Impact:
No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required.

Data Centers
Singapore: SIN1
Australia : MEL1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Posted on Jun 22, 2026 - 17:07 UTC

Cisco Secure Connect - [Planned Maintenance] Meraki SD-WAN Head-End - United Kingdom, Netherlands and France (Europe) - From 2026-07-02 21:00 UTC to 2026-07-03 02:00 UTC Jul 2, 2026 21:00 - Jul 3, 2026 02:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
We will be performing scheduled maintenance to implement routing updates for Secure Connect. These changes include customer patching and performance optimizations to improve overall service reliability.

Date and Time: July 2nd, 21:00 UTC to July 3rd, 02:00 UTC

Impact:
No customer impact is expected during this maintenance. During this period, one data center will be updated at a time and customer traffic is expected to fail over automatically to the secondary data center in the high-availability pair. Existing and new sessions are not expected to be affected. Traffic and tunnels are expected to fail over without traffic loss, with recovery expected in less than one minute. No customer action is required.

Data Centers
United Kingdom (Europe):LON1
France (Europe): CDG1
Netherlands (Europe): AMS1

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.

Posted on Jun 20, 2026 - 05:51 UTC
Jun 23, 2026

No incidents reported today.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Resolved - Between 13:33 UTC and 14:13 UTC on 18 June 2026, customers connected through the London location experienced disruption to traffic processing. The issue has been resolved, and services are operating normally.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Jun 18, 14:24 UTC
Resolved - The issue affecting the SL VPN service has been resolved.

Customers connecting to the Ashburn, Miami, and France DCs should no longer experience SL VPN traffic interruptions. Service has been restored, and no further impact is expected.

We appreciate your patience and understanding during this incident.

Jun 18, 00:13 UTC
Update - We are continuing to investigate this issue.
Jun 17, 21:52 UTC
Investigating - We are investigating a potential issue with the SL VPN service affecting customers connecting to the Ashburn, Miami and France DCs.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.

Jun 17, 20:34 UTC
Jun 17, 2026
Jun 16, 2026
Completed - The scheduled maintenance has been completed.
Jun 16, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 19:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Umbrella platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
A maintenance will be performed for SIGraki that will cause the tunnels to briefly disconnect. The customer traffic will go through the secondary tunnels during the maintenance.

Date and Time: June 16th, 19:00 UTC to June 16th, 23:00 UTC

Impact:
During this maintenance period, customer tunnels in one data center within each DC pair will be temporarily taken down in waves, causing traffic to automatically failover to the secondary data center in the pair. The impact is minimal as customer traffic will resume through the secondary DC without disruption, and existing policies and protections will continue to function normally.

Data Centers
United States (California) : pao1.edc
United States (Virginia) : ash1.edc
United States (Florida) : mia1.edc
United States (Texas) : dfw1.edc
Canada (British Columbia) : yvr1.edc
Germany : fra1.edc
Czechia : prg1.edc
Sweden : sto1.edc
Italy : mil1.edc
Singapore : sin1.edc
India (Maharashtra) : mum2.edc
Australia (Victoria) : mel1.edc
Brazil (Sao Paulo) : sao1.edc
South Africa (Western Cape) : cpt1.edc

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.

Jun 16, 16:17 UTC
Completed - The scheduled maintenance has been completed.
Jun 16, 19:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 16:20 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience. To ensure our Umbrella platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
A maintenance will be performed for SIGraki that will cause the tunnels to briefly disconnect. The customer traffic will go through the secondary tunnels during the maintenance.

Date and Time: June 16th, 16:20 UTC to June 16th, 19:00 UTC

Impact:
During this maintenance period, customer tunnels in one data center within each DC pair will be temporarily taken down in waves, causing traffic to automatically failover to the secondary data center in the pair. The impact is minimal as customer traffic will resume through the secondary DC without disruption, and existing policies and protections will continue to function normally.

Data Centers
United States (California) : lax1.edc
United States (New York) : nyc1.edc
United States (Georgia) : atl1.edc
United States (Colorado) : den1.edc
Canada (Ontario): yyz1.edc
United Kingdom : lon1.edc
France : cdg1.edc
Denmark : cph1.edc
Spain : mad1.edc
Japan : nrt2.edc
Hong Kong : hkg1.edc
Australia (New South Wales) : syd1.edc
Brazil (Rio de Janeiro) : rio1.edc
South Africa : jnb1.edc

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.

Jun 16, 16:17 UTC
Resolved - The issue affecting the Umbrella Networks page has been resolved as of 18:55 UTC.

All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

Jun 16, 19:06 UTC
Investigating - We are investigating a potential issue with the Umbrella Networks page affecting customers where the incorrect primary policy is being displayed for network deployments.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

Jun 16, 18:07 UTC
Jun 15, 2026

No incidents reported.

Jun 14, 2026
Resolved - The connectivity issues affecting Cisco Umbrella services in the Rio de Janeiro region have been resolved. All services are now operating normally and performance has returned to expected levels.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to improve your Cisco Umbrella experience.

Jun 14, 03:20 UTC
Monitoring - We are currently monitoring the service in the Rio de Janeiro region following reports of connectivity issues. We have seen improvements in service stability and are keeping a close watch to ensure everything remains reliable for all users. We will provide further updates as we confirm the situation is fully resolved.
Jun 14, 02:09 UTC
Investigating - We are investigating a potential issue with ISP connectivity affecting service traffic through the Rio de Janeiro region.

Customers whose traffic is routed through this region may experience intermittent connectivity issues, increased latency, or timeouts. In some cases, updates to firewall rules or related policy preferences may be delayed in being reflected in the service.

Our engineering team is actively working with the relevant providers to mitigate the impact and restore normal service stability. Updates and additional details will be provided as new information becomes available.

We appreciate your patience and understanding during this time.

Jun 13, 23:24 UTC
Jun 13, 2026
Completed - The maintenance window was cancelled and has been rescheduled.

Previous Schedule: June 13th, 16:00 UTC to June 13th, 19:00 UTC

New Schedule: June 27th, 16:00 UTC to June 27th, 19:00 UTC

All other maintenance details and expected impact remain unchanged. We apologize for any inconvenience and appreciate your understanding.

Jun 13, 18:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The maintenance window has been scheduled for an infrastructure upgrade. This upgrade will enhance system performance, reliability, and stability during periods of high activity.

Date and Time: June 13th, 16:00 UTC to June 13th, 19:00 UTC

Impact:
During this maintenance period, the Umbrella Enforcement API will be temporarily unavailable. Customers using API-based integrations to add or remove enforcement actions may experience failed requests. Existing policies and protections will continue to function normally.

Data Centers
Global

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Jun 7, 01:08 UTC
Jun 12, 2026
Resolved - Between 18:06 and 18:46 UTC on June 12, 2026, some customers using the Umbrella/Cisco SSE DNS resolver service with DNSCrypt may have experienced DNS resolution issues when traffic was served through Atlanta.

The issue has been resolved, and DNS resolution has been restored. No further impact is expected.

Jun 12, 20:59 UTC
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.