The issue has now been resolved.

Services are progressively returning to normal operation. Many services are already fully operational, while a few remaining components are still completing their startup and verification procedures.

We are closely monitoring the platform and expect the last remaining services to be fully restored within the next few minutes.

We fully understand the impact that this prolonged interruption has had on your production environments and the disruption it may have caused to your teams and customers.

We will be conducting a full review of this incident and taking the necessary measures to prevent a similar situation from occurring again.

Thank you for your patience and understanding throughout this incident.

We are actively working on restoring API-8.

The infrastructure issue has been resolved, and we are currently waiting for the RAID array to fully resynchronize before bringing services back online. This precaution is necessary to ensure no data is lost and that the platform returns to a healthy state.

We expect a return to normal operation within the next few minutes.

Thank you for your patience.

We are currently experiencing a new incident affecting API-8.

Following the previous outage, Scaleway performed an unplanned maintenance operation on the underlying infrastructure, which has resulted in API-8 becoming unavailable again.

Our team is actively working with Scaleway's engineers to restore service as quickly as possible. We are monitoring the situation closely and will provide further updates as soon as we have additional information.

Affected services: API-8 Status: Investigating / In Progress Root cause: Unplanned infrastructure maintenance performed by Scaleway following the previous incident. Current action: Coordinating with Scaleway to restore service.

We apologize for the inconvenience and will keep you informed of any developments.

Resolved – API-8 Incident

The incident affecting customers hosted on API-8 has been resolved.

This outage was a continuation of the initial hardware incident reported earlier. During the additional maintenance, further issues were identified on the affected server, requiring additional intervention.

The necessary corrective actions have now been completed and all services are operating normally.

We will continue to closely monitor to ensure stability.

We apologize for the inconvenience and thank you for your patience.

The incident affecting customers hosted on API-8 is still ongoing.

While service was temporarily restored, additional hardware-related issues have been identified. Our team is actively working on a permanent resolution.

Users may continue to experience intermittent access issues affecting both the API and the dashboard.

We will provide further updates as soon as possible.

The incident affecting customers hosted on API-8 has been resolved.

Root cause: a hardware issue with the server's disk caused service disruption, a fix have been deployed .

We apologize for the inconvenience and will continue to monitor the platform closely.

We are currently investigating an incident affecting customers hosted on API-8.

Impact: Users may be unable to access both the API and the dashboard.

Our team is actively investigating the issue and working to restore service as quickly as possible. We will provide updates as soon as more information becomes available.