Molin AI’s cover photo
Molin AI

Molin AI

Software Development

Sell more with an AI shopping assistant

About us

Setting new standards for eCommerce support, Molin AI provides the most accurate AI chatbot available. It understands what your customers need, recommends products they'll love, provides quick order updates, and supports them in 92 different languages. Integrated with major platforms like Shopify, Unas, Shoprenter, and many more, Molin reduces response time by independently resolving 80% of customer queries. Drive conversions and automate support to save your team time and money. Simple, efficient, and data-driven, Molin keeps your product feed updated and informs customers in real time. Backed by investors and trusted by over 1000 stores, Molin is the AI solution for SMB and enterprise eCommerce.

Website
https://molin.ai/
Industry
Software Development
Company size
2-10 employees
Headquarters
London
Type
Privately Held
Founded
2023
Specialties
AI, Ecommerce, Conversational, Chatbot, Customer support, and Sales

Products

Locations

Employees at Molin AI

Updates

  • Introducing Elements - new ways for visitors to talk to your AI. We shipped drop-in HTML components you embed anywhere on your store: • Button - opens the chat with a pre-filled message • Ask Input - an "Ask AI" search bar • Product Search - guided product discovery • Typewriter - animated rotating prompts that draw attention • Review Card - instant AI summary of customer reviews • Product Card - a premium CTA card for your product grid Copy. Paste. Done. No JavaScript, no developer needed. Works automatically as long as your Molin widget is installed. Try them now → molin.ai/app/elements #ecommerce #ai #shopify #customerexperience #conversationalcommerce #molinai

    • Introducing Elements - new ways for visitors to talk to your AI.

We shipped drop-in HTML components you embed anywhere on your store:

• Button - opens the chat with a pre-filled message
• Ask Input
  • 🔍 New: Molin now searches the web in real-time. We just launched Web Search - a new AI Action that lets your Molin chatbot look up knowledge base information from the web in real-time. What this means for your shop: ✅ Always up-to-date answers - no manual retraining needed ✅ Better response quality - significantly improved in our benchmarks ✅ Safe & secure - only searches pages relevant to your shop This applies to knowledge base content (policies, FAQs, blog posts, store info). Product info still comes from your catalog - that doesn't change. We've already enabled it for all shops. Check it out in your AI Actions page. #ecommerce #AI #customerservice #MolinAI #chatbot #websearch

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  • 📣 May updates from Molin AI and Ninja! May was mostly about Ninja, but we managed to squeeze in some big Molin updates too. Here's everything new: 📸 Instagram is here We've added Instagram as a new channel for your Molin AI chatbot. Connect it free of charge and it works natively, just like Facebook Messenger does, with native cards and rich UI components. One more channel, fully covered. 🎨 Native image generation Ninja can now generate images natively using Google AI models. Product photos, banners, social creatives, ads - just describe what you need and Ninja creates it for you. No external tools, no exports, no headaches. 📈 Google Ads integration Ninja now has native Google Ads integration. Manage your campaigns, create new ads, and let Ninja automatically generate images, descriptions, and headlines for them. From idea to live ad in a single conversation. 🎙️ Talk to Ninja Ninja now supports dictation. Hit the mic button and talk in any language. Perfect for when you're on the go and need something done fast. 🚀 Mass product tasks Need 50 product descriptions rewritten? 200 SEO titles? Ninja now handles mass product tasks - calling OpenAI or Claude APIs to generate product descriptions, meta titles, and translations in bulk. ⚡ Faster and smarter The AI hallucinates less with product information, the dashboard loads faster, and analytics and imports are at their fastest ever.

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  • Ninja is free this week. 🎉 From now until May 1 — no credit card, no commitment. Just open it and start working. Ninja is the first AI agent that's fully connected to your store. It manages your products, orders, customers, ads, support tickets, and even writes code for your theme. One message, and it's done. Works with Shopify, Shoper, Shoprenter, UNAS — or any platform with an API. Three clicks and it's already working in your store. 👉 ninja.new #ecommerce #ai #shopify #onlinestore #aiagent #storemanagement #ninja

    • Ninja is free this week. 🎉

From now until May 1 — no credit card, no commitment. Just open it and start working.

Ninja is the first AI agent that's fully connected to your store. It manages you
  • We are launching the Molin Ninja API in Beta! Imagine the entire power of an autonomous AI agent just 1 API call away. Ninja handles e-commerce operations - product descriptions, translations, SEO, order changes, reports and anything else. Until now, you had to open it and type what you need. Now your apps can trigger it. Send a task. Get structured results back. Wire it into Zapier, Make, your helpdesk, or just vibe code apps on top of it. A few things people are building: - auto-enriching new products with descriptions and SEO - connecting their ticketing system so order changes get handled without anyone touching them - running bulk translations overnight. Reach out for early access. Docs are live → https://lnkd.in/e525vRRv

    • We are launching the Molin Ninja API in Beta!

Imagine the entire power of an autonomous AI agent just 1 API call away.

Ninja handles e-commerce operations - product descriptions, translations, S
  • We built Claude Code for e-commerce! An AI agent that can manage your entire shop from marketing, SEO, support to building forms, popups, even mobile apps. It's like if Shopify + ChatGPT + Lovable + Intercom had a child. Oh, and we also made it really affordable. We gave it to customers last week. 30 paid subscribers overnight and they just can’t get enough - our inbox is full of feature requests! Ninja is in public beta right now. Try it at https://ninja.new/

  • 🚀 We've been shipping fast this March. Here's what's new in Molin: 🏷️ Priority Levels in the Inbox – AI automatically scores urgency so you never miss a critical ticket 🔎 Search Bar – find any conversation by customer name, email, or phone number instantly 📁 More Conversation Controls – mark as unread, archive, restore, and forward with full history ☑️ Bulk Select & Mass Actions – select all, then archive or mark unread in one click 🔍 More Inbox Filters – slice and sort with more precision, including by priority 🏪 UNAS Multi-Store Support – manage all your UNAS shops with a single API key 🌐 Global Inbox – all your stores, all your teams, one view (Enterprise plan) Your Inbox just got a serious upgrade. Check it out 👇 https://molin.ai/app/inbox #MolinAI #EcommerceAI #ProductUpdate #LiveChat #CustomerSupport

    • 🚀 We've been shipping fast this March.

Here's what's new in Molin:

🏷️ Priority Levels in the Inbox – AI automatically scores urgency so you never miss a critical ticket
🔎 Search Bar – find any co
  • Molin AI reposted this

    Big launch for ROSSMANN Magyarország 🚀 They’ve just launched Rozi, their new AI agent powered by Molin AI. The best part? From the first meeting to going live, it took only 3 weeks - including web and mobile apps. Rozi can already help customers with: - Product search - Order questions - Store stock lookup - Finding the closest shops with available products This is what AI should look like: fast to launch, useful from day one, and built for real customer questions. Try it here: rossmann.hu or in their app #ai #ecommerce #customersupport #retail

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  • Big launch for ROSSMANN Magyarország 🚀 They’ve just launched Rozi, their new AI agent powered by Molin AI. The best part? From the first meeting to going live, it took only 3 weeks - including web and mobile apps. Rozi can already help customers with: - Product search - Order questions - Store stock lookup - Finding the closest shops with available products This is what AI should look like: fast to launch, useful from day one, and built for real customer questions. Try it here: rossmann.hu or in their app #ai #ecommerce #customersupport #retail

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