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I have a mac mini (and 4 other mac/windows devices). The mac mini has a sync problem that I have not been able to isolate. It uploads most but not all files, but does not download new or modified files created on other devices from the web (none of the other devices has a problem). The message says "unknown file.trash". I…
Over the years with drop box, I have replaced computers, tablets etc.. Now even tho I use the same account email information, nothing syncs or happens as in the past.. HERE IS THE QUESTION.. If I delete all dropbox apps/programs from my 2 pc's / 1 tablet and reinstall them as new on my 3 devices using a different account…
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
It's difficult to reliably view preflight (OPTIONS) calls in Chrome or Firefox, so I installed Fiddler to see what's going on.
I honestly don't know what to do anymore. I've trusted Dropbox with my business files for years, and yesterday everything came to a standstill. My Dropbox storage became full, which I understand. But instead of simply stopping uploads, I suddenly couldn't download or access my existing files either. Here's what I've…
Hi everyone! We're excited to share that the Dropbox Sign and Fax API documentation has moved to a new developer documentation platform designed to make it easier to find answers, understand API behavior, leverage AI, and build with confidence. This new experience introduces several improvements for developers working with…
I have disconnected Dash, but it keeps reappearing. I do not want this application. How can I get it to finally go away?
Dropbox is showing "Reconnecting to the internet. This may take a moment". I need a solution for this. I tried everything- Internet Connection Issues Firewall or Antivirus Blocking Dropbox VPN or Proxy Interference (Though when i turn on vpn it starts to sync but only for a minute) Dropbox Server Issues (Dropbox in my…
I can see how many gbs the file is, but when I go to open, download, or send it, I keep getting error messages that the file couldn't be downloaded and other error messages—cant find one, but the other one said it could open zip files but some issue. The zip file is smaller than 4gb
It used to be that if a file was online only and was not currently synced to the computer, when a software tool would try to access the file, it would automatically download and sync that file. For example, I am often working on Ableton music sessions that involve a ton of sample libraries I own that take up far more space…
In line with someone else's idea, I would like the option to select multiple starred files and remove the star in one operation, rather than the current functionality, which requires users to remove the star from each file individually.
Currently, there is no easy way to create an offline backup of Dropbox files when using selective syncing and multiple terabytes of files are stored online. A law is coming into effect in Europe that will require us to make regular offline backups. Since this needs to be done frequently, it would be nice if this became a…
Dropbox Transfer only accepts 21 characters in the title (in the transfer widget not regular Dropbox sharing). It would be great if this can be expanded to more characters. Some companies that I send files to require specific words in the file names for versioning. ID, date, etc so file names become long. This Idea has…
Previously, Dropbox allowed video preview even when an account exceeded its storage limit. I would like to request that this behavior be restored. Video preview is a basic viewing feature that lets users access content they have already uploaded. Disabling it does not increase the effectiveness of storage limits—it only…
I’m a personal plan user and would like to request an AI assistant that can actively organize my Dropbox, not just search it. What I’m looking for is a chat-based AI that can understand the contents of my files and folders and: - Execute direct instructions (e.g. “Rename these files using this pattern”) - Propose…