Welcome to HubSpot's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Resolved -
Between 03:48 PM (UTC -04:00) and 04:46 PM (UTC -04:00), many customers in all regions experienced issues with the Files tool. This was caused by a configuration issue. As of 04:46 PM (UTC -04:00), our Files tool is working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 23, 16:55 EDT
Identified -
We estimate that we will restore service in the next 15 minutes.
We are mitigating impact from a permissions issue which we believe is caused by a bad production configuration change. We are reverting the change.
We will be back with an update within 15 minutes.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 23, 16:29 EDT
Investigating -
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
Jun 23, 16:17 EDT
Resolved -
Between 09:34 AM (UTC -04:00) and 10:25 AM (UTC -04:00), some customers in North America experienced issues with hubspot APIs. This was caused by a load balancer impairment. As of 10:25 AM (UTC -04:00), our hubspot APIs are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 22, 10:48 EDT
Update -
HubSpot was partially unavailable in North America from 09:34 AM to 10:25 AM (UTC -04:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 20 minutes.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 22, 10:38 EDT
Investigating -
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
Jun 22, 10:22 EDT
Resolved -
Between 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by disruptions to Meta services. As of 08:35 PM (UTC +02:00), our Meta service integrations including WhatsApp, Facebook, Instagram and Ads are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 12, 14:36 EDT
Update -
Most Meta service integrations, including WhatsApp, Facebook, Instagram, and Ads, have recovered. The disruption started at 4:05 PM UTC+02:00 due to issues with Meta services. But, connecting a new phone number to HubSpot and some Coexistence messages are still disrupted. We are monitoring Meta's recovery for these remaining issues. You can follow the issue here: https://metastatus.com/
We will be back with an update within 1 hour.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 12, 13:49 EDT
Monitoring -
We are monitoring recovery of service integrations, including WhatsApp, Facebook, Instagram, and Ads, after disruptions to Meta services caused impairment since 4:05 PM UTC+02:00. Meta services appear to be recovering, and we are verifying that all integrations are functioning normally. You can follow the issue here: https://metastatus.com/
We will be back with an update within 1 hour.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 12, 13:20 EDT
Update -
We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/
We will be back with an update within 2 hours.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 12, 12:19 EDT
Identified -
We have identified the cause of impaired service integrations, including WhatsApp, Facebook, Instagram, and Ads, since 4:05 PM UTC+02:00 due to disruptions to Meta services. We are monitoring Meta's recovery closely and will confirm once all integrations are functioning normally. You can follow the issue here: https://metastatus.com/
We will be back with an update within 1 hour.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 12, 11:19 EDT
Update -
Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 12, 10:50 EDT
Update -
Meta service integrations including WhatsApp, Facebook, Instagram and Ads have been impaired since 04:05 PM (UTC +02:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 1h.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 12, 10:44 EDT
Investigating -
We are investigating an issue impacting sending WhatsApp messages through HubSpot’s integrations. We will provide an update when we have more information.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Jun 12, 10:32 EDT