What Makes BigScoots Better

Our team is a globally and culturally diverse group of exceptional humans. We all share a passion for customer success and are driven to do better every day. BigScoots began 14 years ago with the vision of doing hosting better, and our team carries that mission forward every single day.

Why Do You Recommend BigScoots To Your Clients?

“When it comes to BigScoots, we suggest it because its quality servers, quality software and quality service. The customer service – no one even gets close to it within the hosting world. All other hosting providers you’ve just blown by.”
“When you are managing the technical side of things yourself you can spend 20+ hours a week on it just trying to keep on top of things. But when you move to an entirely managed WordPress service like BigScoots, that drops down to, maybe, 15 minutes a week at a max!”
“Hosting is foundational for SEO. For us, having an environment like BigScoots’ where you make it easy for people to migrate, you provide a great hosting environment and great customer service it just makes it easy for us. We always see an improvement in performance and SEO when moving clients to BigScoots.”
“BigScoots is my first recommendation for a host. Hands down. No questions asked. When someone asks who they should host with, I always say BigScoots!”
“BigScoots solves all of our clients problems so well. They know our clients specific needs. They know how to serve high traffic and high performing sites extremely well.”

What Keeps You Hosting With BigScoots?

“Hosting with BigScoots is the best money I spend every month!”

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“It was almost too good to be true. I knew I’d be with BigScoots forever!”

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“You’re making it easy, and providing great customer service that checks all the boxes for us.”

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“The more clients we have hosting with BigScoots, the easier our lives are…everything runs smoother and better.”

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“It’s quality software and quality customer service. No one even gets close to it within the hosting industry in the way BigScoots does!”

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“BigScoots solves all of our clients problems so well!”

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“100% of the responses we get back from our clients when asked about BigScoots are positive!”

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“I moved over to BigScoots in 2013, and I’ve never looked back!”

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“What BigScoots does is make their customers feel special. When a customer feels special, they build loyalty and trust to that brand they’re working with, and you guys do that so well!”

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A Team You Can Trust

Meet the team! We’re a diverse group of humans with diverse areas of expertise, who are located around the world and are deeply passionate about our client’s success. We form real partnerships with our clients, are here 24/7 proactively monitoring your site and available within ~90 seconds to dive deep when it matters most.

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16 Years of Five-Star Reviews

Shoutout to @BigScoots & your team!Amazing tech support and less than 5 min. response time! Plus, Shibin found the problem and fixed it for me in a few minutes🙌🏼
Five Stars
Excellent site speed and reliability. Excellent customer service – always available to help with questions. The best decision I ever made was to switch to BigScoots for my sites.
Five Stars
Just a FYI and overall shout out. I had to completely rebuild my website from the ground up this weekend after my old host made some critical errors and almost lost my entire blog history. That’s almost 5 years of content and close to 300 individual posts, projects and reviews that would have taken months to recreate. But I wanted to give a shout out to BigScoots who were AMAZING in my transition from Go Daddy. If you’re looking for a host or have doubts about your current one, the customer service and communication is top notch. It took me 3 days, half a dozen disconnected chats and calls with support and hold times exceeding 70 minutes just to get in touch with someone over at Go Daddy and have a partial resolution. Take it from me… scoot over to Big Scoots.
Five Stars
Hands down, the best hosting company I’ve ever worked with. Customer service is second to none. I recently had an issue with two websites and Justin was immediately able to find out what was going on and fix everything. If you’re looking for fast, reliable hosting and top-notch customer service, then I definitely recommend Big Scoots.
Five Stars
The guys in BigScoots migrated my website a few days ago. I was a little hesitant at first after being with a hosting company for about 5 years. But the positive reviews that I read helped me to make up my mind and go for it. The process really is ‘seamless’ as they say, and the guys are very friendly and helpful. I am also happy with my improved website speed too! Great experience guys. Thank you.
Five Stars
They thawed my website from their company’s redundant backups, which is quite a task, and that too for free. Thank you @BigScoots for this; You guys don’t know how big of a trauma you all saved me from lol 😂
Five Stars
I have been with BigScoots for 6 years and their service and performance has been top-notch, very fast response to my inquiries. All issues are Solved very quickly and the technical support is some of the best in the industry. BigScoots has several hosting tiers, everything to fit your needs and excellent prices, you always get more hosting and features for your dollar. I highly recommend BigScoots, fantastic customer service and support. DigitalPorch highly recommends BigScoots.
Five Stars
I’ve had my websites with BigScoots for a few years, and have been extremely pleased! Their customer service is excellent and FAST. I’m always happy to refer friends and clients to BigScoots.
Five Stars
BigScoots’ customer support is consistently helpful, patient, and quick to reply. I am happy to be able to set up clients with their services, because I know that if my client needs to submit a support ticket, it will be resolved professionally and to the client’s satisfaction. I won’t have to run interference on my client’s behalf just to get a straight answer, and if I do manage a support ticket on my client’s behalf, it will be a painless process. I very enthusiastically endorse this company!
Five Stars
Great, knowledgable, and fast support!
Five Stars
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I am a passionate technical leader with over a decade of experience. I thrive on crafting innovative solutions for a wide array of challenges. Outside work, my passions include exploring new destinations & occasionally getting behind the wheel of a race car.
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Adept at maintaining and securing WordPress sites for optimal performance
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Hey! I’m Katie. I lead our client success and sales initiatives at BigScoots, focused on delivering a seamless, high-touch experience for every client we work with. I’m all about building real relationships and making sure you have a true partner in hosting supporting your business. 😊
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Lives in binaries and logs, smitten by the matrix digital rain!
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I’m Saumya – an engineer, problem solver, WordPress and Cloudflare expert. I like to solve any and all technical problems, and play with all kinds of codes.
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Hey, I’m Gibu. I’m passionate about providing personalized care to our clients and helping them identify the issues.
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Hello, I’m Zach, and I specialize in Cloudflare Enterprise and improving website performance for our customers.
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Server tech guru with 11+ years of experience. Apart from work, I enjoy living a healthy lifestyle through sports, swimming and pursuing educational and ethical self-development.
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10+ years of IT experience, expert in troubleshooting, configuration, and implementation. Passionate about technology and innovative solutions.
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An actual medical doctor, repurposing his skills to heal your websites.
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I am dedicated to providing exceptional customer service and always ensuring smooth operations for clients.
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Hi, I’m Sadiq, a systems administrator with BigScoots! In my free time you can find me reading fiction books, listening to music, and playing video games.
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Hi! I’m Nicolaj and I handle the day-to-day network operations and deployment of new network devices.
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Hey, I’m Sandy! I’m here to help you reach your goals! Outside of work, you can find me listening to music and cooking/baking with my toddler.
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Hey, I’m Jay! A tech wizard who is unceasingly energized by curiosity.
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Hello there weary traveler, I am Les. If it’s electronic or mechanical, there is a good chance I want to take it apart and see how it works. Most of the time, I can even put it back together!
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Hey! I am Lijith. For 10 years, I have dedicated myself to configuring & troubleshooting system/network-wide issues. I enjoy helping others & solving technical problems. In my free time, I like driving, listening to music, and researching.
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Hello! I’m Katya. Passionate about top-notch customer service at BigScoots! Family, plants, music, and furry friends fill my free time.
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Hi, I’m Aidan. I am a datacenter technician with BigScoots. I am passionate about web architecture and design, leveraging my talents to best handle your site’s physical backend.
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Hi, I’m Asher. I’m a dedicated system admin with a passion for maintaining & optimizing IT infrastructure. I have 8 years of experience in the hosting world. Outside of work, I love traveling & exploring new places.
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Hi! I’m Ali, a systems admin at BigScoots with 5 years of experience in web hosting & customer support. When I’m not working, I love traveling & discovering new destinations.
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Hi, I’m Abdal Khan, a systems admin at BigScoots. In my downtime I’m all about exploring technology, video games & getting lost in a good book. I also love traveling & uncovering new experiences along the way.
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Hi, I’m Jane! I’m passionate about providing excellent customer service! In my free time I love to spend time with my family, listen to music, and spend time outdoors.
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Problem solver by day, avid Kindle reader when not doing that.
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Your typical tech geek with a side of gym going and drone flying enthusiasm.
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We own everything

All of our infrastructure here at BigScoots
is owned and operated entirely by us. Being in complete control of the process start-to-finish means we know your environment inside and out.

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Industry partnerships

We’ve spent years forming relationships with industry experts and service leaders, providing integrated workflows and industry leading service.

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We’re growing!

6 years in a row being listed on Fortune5000’s list of the fastest growing companies in America means that we’re a growing, happy, exciting company that you can count on to be here to grow with you.

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Our Environmental Impact

4,945

Trees in our forest

31

Months of climate impact

832t

of carbon reduction