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Meet CivicPlus Intelligence

Intelligent tools backed by local government expertise

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Improved Staff and Resident Experiences, Powered by CivicPlus Intelligence

Local government leaders are under increasing pressure to meet rising resident expectations, often with shrinking budgets and limited staff. Every day, government agencies are asked to do more, move faster, and still deliver the high-quality service their communities deserve.

CivicPlus® Intelligence augments the work of municipal staff, helping them keep pace with community needs while delivering enhanced resident experiences. By combining emerging technologies, like AI, with our deep expertise in local government, CivicPlus Intelligence helps staff work more efficiently, reduce manual effort, and focus their time and energy where it matters most: serving their community.

How CivicPlus Intelligence Helps

Our intelligent tools are built on three core pillars that help local government leaders remove everyday friction, modernize how work gets done, and improve the quality of life for the people they serve.

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Generate, Translate, and Summarize

Effortlessly write and revise, engage with clarity and confidence, and quickly surface what matters most.

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Intelligent Workflows

Streamline processes, remove daily bottlenecks for staff, and improve resident service.

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Insights and Recommendations

Reveal actionable insights and guide meaningful decisions for your community.

CivicPlus Intelligence in the Civic Impact Platform

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CivicPlus Agent

An agent purpose-built for the Civic Impact Platform to provide high-quality answers through native integrations with our products.

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CivicPlus Athena

An agent within the CivicPlus Staff Center, providing a single hub to instantly find answers, confidently complete actions, and streamline daily workflows across CivicPlus products.

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AI Content Advisor in Municipal Websites

An AI-driven auditing and reporting tool that automatically reviews Municipal Websites content and provides guidance on AEO (Answer Engine Optimization) and SEO (Search Engine Optimization) improvements and content quality issues.

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AI Editing Assistant in Municipal Websites

An AI-powered assistant to quickly create content, improve writing, and summarize information, all without leaving the editor.

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AI Editing Assistant in Agenda and Meeting Management

An AI-powered assistant to draft, polish, and format agenda items and minutes in real time, right within your documentation workflow.

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AI-Improved Category Search and Photo Analysis in SeeClickFix 311 CRM

AI tools analyze photo content and suggest the correct service request category, simplifying reporting for residents and reducing misclassified requests for staff.

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