Account Manager
Own customer success post sale by driving renewals, expansion, and retention within an assigned book of business. Partner with Sales, Support, and Marketing to deliver demos, resolve concerns, and build lasting client relationships. SaaS sales experience and a self-motivated, entrepreneurial mindset required.
Customer Success Associate
Guide new customers through onboarding and provide ongoing support to ensure their success with EHS Insight software. Resolve support tickets, identify upsell opportunities, and build EHS domain expertise. Ideal for a customer-focused self-starter with strong communication and problem-solving skills. 1 to 3 years of experience preferred.
Customer Success Implementation Specialist
Configure and implement EHS Insight software to meet customer business requirements during onboarding and ongoing support. Use SQL, XML, JavaScript, and APIs to build custom solutions, diagnose issues, and guide clients through integration. Ideal for a technical, curious problem solver with strong communication skills.
