What is GameStop Pro Membership Auto-Renewal and how do I manage/refund it?

Auto-Renewal allows Pro Members to have a credit/debit card on file for annual billing of GameStop Pro. It’s a convenient way to add another year of Pro Membership instead of benefits expiring and renewing manually! You can easily manage GameStop Pro Auto-Renewal or request a refund within 45 days of Auto-Renewing by visiting https://www.gamestop.com/pro/membership/ . A refund will result in ending your GameStop Pro Membership. Refunds will be provided if Pro Membership benefits have not been used since the Auto-Renewal. For full terms, please visit the ‘GameStop Pro® Membership Auto-renew Program’ section in the GameStop Pro Terms & Conditions and the Subscription Terms & Conditions .

Why did I receive an email with the subject ‘Your Pro Membership Renews Soon’?

This is a reminder that your Pro membership will automatically renew in 35 days because you opted to have your membership automatically renew. You can easily manage GameStop Pro Auto-Renewal at https://www.gamestop.com/pro/membership/ .

What is the charge on my credit card 'GameStop Pro Renewal' and can I get a refund?

This is the annual renewal fee for Pro membership. You opted to have your membership automatically renew and you have now paid to renew Pro for another year. The annual renewal fee is $25 plus any applicable taxes. You can request a refund within 45 days of Auto-Renewing by visiting https://www.gamestop.com/pro/membership/ . A refund will result in ending your GameStop Pro Membership. Refunds will be provided if Pro Membership benefits have not been used since the Auto-Renewal. If you have a charge from GameStop on your card that you don’t recognize, it may be your GameStop Pro Auto-Renewal. Your bank statement may reflect this charge as originating from Grapevine, Texas, or as a GameStop.com (Store 480) purchase. The amount ranges from $25 to $28 due to taxes. If you have any questions about this charge, please visit https://www.gamestop.com/pro/membership/ .

What's the price of a GameStop Pro Membership and what are the benefits?

For just $25 per year (plus applicable taxes), GameStop Pro Members get the following benefits: 12 x $5 Monthly Pro Reward. 10% Extra Cash or Credit on Trades 5% on graded collectibles 5% Off most Digital Games & Currencies Online. 5% Off Pre-owned, Collectibles, Clearance, GameStop Brands and more.* Free shipping on orders $54+* Pro Exclusive deals & drops, and Four Pro Weeks/Events per year 2% back in Rewards. Extended refund/exchange window. Exclusions apply. Visit our terms at https://www.gamestop.com/TermsConditions.html for more information.

How much can I save with a Pro Membership?

Pros get $60 in value just for joining! All Pros receive a $5 Monthly Pro Reward (that’s $60/year). On top of that, Pros can save big every day! Buying a pre-owned console and 2 pre-owned games? You could save at least $25 with the 5% off benefit – that’s enough to cover the cost of a Pro Membership! Trading in that old console? Pros get an extra 10% in trade value. If your console’s trade value is $100, Pros will get $10 more.

Pro Weeks/Events occur at least 4 times a year and provide our members with exclusive deals and savings. Previous Pro Week promotions have included: $20 off Xbox controllers $40 off Xbox Series S bundles $50 off PS4 consoles Buy One, Get One on new video games Buy Two, Get One on all collectibles and trading cards

What is the extended return window?

Pros get an extended return window for new hardware & software (30 days for Pros compared to 15 for non-Pros). Pros get an increased exchange window for pre-owned products (30 days for Pros compared to 15 days for non-Pros).

How do I get free shipping?

Pros are eligible for free shipping when spending $54+ on one order (after discounts have been applied but before taxes). Trading cards, Graded Collectibles, and other select merchandise are excluded from Free Shipping. The order subtotal threshold also excludes pre-orders, same day delivery, digital downloads, product protection plans, graded collectibles, trading cards, and other select merchandise. Free Shipping benefits are subject to change at any time in GameStop’s sole discretion and other exclusions may apply.

Can I renew my Pro Membership early?

Yes, you can renew your Membership up to 9 months before the expiration date, in-store.

Pros earn 20 points per $1 spent, excluding GameStop gift cards, taxes/fees, and other non-eligible purchases. Make sure you are signed into your account when making online purchases on GameStop.com. Visit the Rewards Center within the My Account section online to redeem points for coupons you can use in-store or online. You can redeem points for many things, including redeeming as little as 5,000 points for a $5 Reward Certificate. You can even redeem your points in-store towards another year of Pro membership! Points will be posted to a Member’s account within approximately 24-48 hours from the time of purchase. Ad hoc promotional points may take up to two weeks to post.

Do my points expire? What is the point expiration policy?

Points expire 13 months from the date of accumulation. If your Pro membership ends, all of your points will expire 45 days after the end date. Pro Tip: Keep your Account on auto-renew and redeem your points within a year of accumulating them to prevent your points from expiring!

If I joined Pro at a GameStop store, how do I activate my account online?

Visit https://www.gamestop.com/create-account/ and select “Activate Membership” to set up your account profile.

What is the $5 Monthly Reward for Pros and how does it work?

This is a coupon that active Pros receive in their account during the first week of each month. The discount will automatically apply to the most expensive eligible item in your order. This coupon can be used in-store or online to get $5 off one eligible item. Eligible items include most physical games (new and pre-owned), accessories, collectibles, hardware, and almost everything else GameStop sells. These coupons cannot stack with most other promotions and exclusions apply. The coupon cannot be used on gift cards, taxes/fees, downloadable content, digital gaming/virtual currencies, digital game downloads, a Pro Membership, or reservations. To use in-store, present your Pro membership information (such as your phone number) to the store associate and they can apply it for you, or you can present the code found in your GameStop Pro account. To use online, simply have an eligible item in your cart and hit the “Apply” button next to the coupon on the cart page. The coupon expires during the last day of that calendar month. Pros will not receive a monthly reward certificate for the calendar month they enroll.

What is the GameStop Pro Credit Card?

Visit gamestop.com/credit to learn more.

Get $60 in value just for signing up!

Q: What’s included with the 5% off benefit?

Pros get 5% extra off: Most digital games & currencies. All pre-owned products. This includes video games, consoles, video game accessories, and tech. Collectibles, including toys, apparel, board games, action figures, graded collectibles, and more!* All clearance. All GameStop brand products. This includes GameStop, Atrix, Candy Con, Geeknet, and Modern Icons (excluding gift cards).

12 x $5 Monthly Pro Reward!
Free Shipping on Orders $54+!*
10% Extra Cash Or Credit On Trades (Now Including Smartphones, Tablets, & Smart Watches!)
5% Off Digital Games, Virtual Currencies, Pre-Owned Products, Collectibles, Clearance, GameStop Brands, & more!*
NEW: Double Purchase Limits on Most Trading Card Products
Pro Exclusive Deals & Drops + 4 Pro Weeks Each Year

5% OFF most Digital Games
& Currencies

Including digital games on your favorite consoles.*

5% OFF
Pre-Owned

Including consoles, games, accessories, and more!*

5% OFF
Collectibles

Collectibles, including toys, apparel, board games, action figures, graded collectibles, and more!*

5% OFF
Clearance

Save even more on clearance items.*

5% OFF
GameStop Brands

Brands include GameStop, Atrix, Candy Con, Geeknet, & Modern Icons.*

$5 Monthly Pro Reward

Get $5 off one item each month. That's 12x $5 monthly Pro rewards or equal to $60 in annual savings!

10% Extra Cash Or Credit On Trades (Now Including Tech!)

That's 10% more store credit or cash in your wallet when you sell your gear, smartphones, tablets & smart watches to GameStop!

5% Off When You Buy & 5% Extra Trade Credit On Graded Cards

Pros can get 5% extra off Graded Cards & 5% extra cash or trade credit when selling Graded Cards.

Join Pro Now Desktop Chart

Have Questions?
Visit our FAQs

*Exclusions apply. Visit our terms at https://www.gamestop.com/TermsConditions.html for more information.

Get $60 in value just for signing up!

Pros Get
5% Extra Off

Pre-Owned, Collectibles, & More*.
Enjoy this benefit and many more!

5% OFF most Digital Games
& Currencies

5% OFF
Pre-Owned

5% OFF
Collectibles

5% OFF
Clearance

5% OFF
GameStop Brands

It Pays To
Be A Pro!

$5 Monthly Pro Reward

10% Extra Cash Or Credit On Trades (Now Including Tech!)

5% Off When You Buy & 5% Extra Trade Credit On Graded Cards

Why It Pays To
Be A Pro

See why GameStop Pro is
right for you.

Have Questions?
Visit our FAQs

GET HELP

LEGAL & PRIVACY

ABOUT US

Get $60 in value just for signing up!

Pros Get 5% Extra Off

Pre-Owned, Collectibles, & More*. Enjoy this benefit and many more!

5% OFF most Digital Games & Currencies

5% OFF Pre-Owned

5% OFF Collectibles

5% OFF Clearance

5% OFF GameStop Brands

It Pays To Be A Pro!

$5 Monthly Pro Reward

10% Extra Cash Or Credit On Trades (Now Including Tech!)

5% Off When You Buy & 5% Extra Trade Credit On Graded Cards

Have Questions? Visit our FAQs

GET HELP

LEGAL & PRIVACY

ABOUT US

SIGN UP

GET THE APP

CONNECT WITH US

Pros Get
5% Extra Off

Pre-Owned, Collectibles, & More*.
Enjoy this benefit and many more!

5% OFF most Digital Games
& Currencies

5% OFF
Pre-Owned

5% OFF
Collectibles

5% OFF
Clearance

5% OFF
GameStop Brands

It Pays To
Be A Pro!

10% Extra Cash Or Credit On Trades (Now Including Tech!)

5% Off When You Buy & 5% Extra Trade Credit On Graded Cards

Have Questions?
Visit our FAQs