Turn your 
visitors
into customers 
Choose the JivoChat version that best suits your needs
Enterprise
Offer excellent service with advanced resources.
Learn more
Per agent per month if billed annually
14-day trial period
All the Professional features and:
Mobile SDK
Chat routing
Video call module
Chat API
More opportunities for your business
Choose additional features for the specifics of your sales
WhatsApp
Connect WhatsApp to JivoChat directly to sell products and services in your customer’s favorite messenger
24 €
per month if billed annually
Jivo Marketing
Manage your traffic and get more targeted leads with special marketing tools.
6 €
per month when paying for 1 year
AI assistant
Let the integrated OpenAI technology help your support team write faster and more diversely.
12 €
per month when paying for 1 year
Telephony Plus
Connect a single number, manage calls and monitor the quality of voice communications.
Learn more
Learn more
4 €
per month when paying for 1 year
Videocalls
Show your customers the benefits of your products and services via video right in the chat.
Learn more
Learn more
20 €
per agent per month when paying for 1 year
Included for free in plans
AI Agent
Resolve up to 80% of conversations automatically. Scale your support team’s performance without hiring new staff. Learn more
63 €
per agent, per month (when billed annually)
Omnichannel Service
Live chat for websites
Integration with: WhatsApp, Instagram, Facebook, Email
WhatsApp Module
24 € per month
if billed annually
if billed annually
24 € per month
if billed annually
if billed annually
24 € per month
if billed annually
if billed annually
24 € per month
if billed annually
if billed annually
Video Calls Module
20 € per month
if billed annually
if billed annually
20 € per month
if billed annually
if billed annually
20 € per month
if billed annually
if billed annually
20 € per month
if billed annually
if billed annually
Mobile SDK
Telephony Plus (including IVR)
4 € month
if billed annually
if billed annually
4 € month
if billed annually
if billed annually
Voice messages on Telegram, Instagram and Facebook
Accept orders from an online store or web-form on your website
Callback
Apple Business Chat
Chat tools
Proactively start targeted chats with smart triggers
Pre-chat buttons
Send and receive files from visitors
Real-time visitors monitoring with an opportunity to start chat
Complete visitor info with IP addresses, region and visit source
Pointer tool to direct visitors throughout the site
Collecting data before or during a chat conversation
Offline Contact Form
Agent’s photo in chat widget
Send GIFs and emojis
Unlimited number of conversations and sites with your chat
Customizable chat widget in 25 languages
Mobile version of the chat widget
Marketing and Sales tools
Jivo Marketing
6 € per month
if billed annually
if billed annually
6 € per month
if billed annually
if billed annually
6 € per month
if billed annually
if billed annually
6 € per month
if billed annually
if billed annually
AI Assistant
12 € per month
if billed annually
if billed annually
12 € per month
if billed annually
if billed annually
12 € per month
if billed annually
if billed annually
12 € per month
if billed annually
if billed annually
Chat campaigns
Google Analytics Integration
Marketing Statistics
JivoChat CRM
Export reports to Excel
Service quality ratings by customers
advanced
advanced
basic
Operator and chat activity reports
advanced
advanced
basic
basic
Team Chat
Chatbot and Automation
Chat Routing
Chat rescue
Chatbot Integration
Chat distribution based on visitor location
Chat status and operator activity
Tools for operators
Chat Topics
Operator status
Spelling checker
Canned responses with an automatic assistant
Message Preview
Multi-agent chats
Agent business hours schedule
Chat transfer between agents
Hotkeys
Number of agents
unlimited
up to 100
up to 100
up to 2
Integrations
Chat API
Positions and permissions of registered employees
Multiple departments
Webhooks for websites
JavaScript API and Webhooks for integration with your software
One-click integration with CRM and CMS providers
Applications for Desktop, Mobile and web browsers
Simultaneous access on Desktop and Mobile application
Security
Anti-spam protection
Consent form for processing personal data (GDPR and similar)
Chat history storage period
unlimited
unlimited
unlimited
2 months
Benefits of the Enterprise plan
Frequently Asked Questions
How many websites can I install JivoChat onto?
You can install JivoChat onto unlimited websites for no extra fee.
What will happen when the 14-day demo expires?
You can buy a license to keep the professional features, or you can continue to use the chat in a basic free mode with less functionality.
Do you provide customer service agents?
No, we do not – we only provide the software for your agents to use.
Can my visitors chat with me from their mobile devices?
Yes, all modern mobile browsers are supported including Google Chrome and Safari.
What are the available payment methods?
We accept credit cards.
If you cannot pay with these options, please contact us for alternate payment options.
If you cannot pay with these options, please contact us for alternate payment options.
Can I stop using the paid version at any time?
Yes, absolutely!
There are no contracts to sign so you can downgrade to the free version anytime.
There are no contracts to sign so you can downgrade to the free version anytime.
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