The Science
We’re passionate about keeping the human at the center of delivering care. That’s why we built the only clinically-validated AI, with the proven accuracy of an expert evaluator, that does precisely that.
Transformational AI built on a foundation of unmatched clinical and scientific expertise.
Lyssn developed its platform on 17+ years of academic research that focused on building machine learning models for evidence-based practices. Our work has been validated by 60+ peer-reviewed publications, and our proprietary data includes more than 35,000 expert-evaluated behavioral health conversations, 4.3 million real-world analyzed sessions, and 6.6 billion unique, labeled words.
Lyssn uses the same established, gold-standard measures of fidelity as expert evaluators in academia, healthcare, social services, and clinical practice around the world.
We’re passionate about education and committed to research.
Our AI platform’s strength in numbers.
AI rooted in real-world data, not just theory.
Our algorithms are trained on a vast dataset comprising thousands of hours of real-world clinical, social services, and crisis conversations, ensuring specificity and accuracy in line with gold-standard fidelity frameworks across the healthcare ecosystem.
With this data, our team of licensed clinicians and Al experts trained the Lyssn software to accurately evaluate evidence-based practices using the same metrics a human rater would.
These metrics range from empathy and engagement to fidelity to evidence-based practices. Every metric shown in the Lyssn platform was coded according to established, gold-standard evidence-based practices (EBPs) used widely in the field.
Our 75+ metrics include:
Evidence-Based Treatment Proficiency
- Motivational Interviewing
- Cognitive Behavioral Therapy
- Suicide Prevention
- Dialectical Behavior Therapy
- Acceptance & Commitment Therapy
- Trauma Informed Care
- Multicultural Orientation
- Safety Planning
Key Clinical Behaviors
- Empathy
- Collaboration
- Talk Time
- Engagement
- Feedback
- Complex & simple reflections
- Open & closed questions
- Understanding
- Guided Discovery
Security you can trust. Peace of mind you can feel.
Through encrypted data transfers and storage, two-factor authentication, constant system monitoring, and regular external HIPAA and SOC 2 compliance audits, we meet stringent compliance regulations to protect patient privacy and confidentiality.
Lyssn is also FERPA- and fully GDPR-compliant, we’re passionate about informed consent, and we do not sell your information.
How Lyssn’s development process keeps humans at the center of our AI solutions.
Lyssn’s AI solutions were built and trained by licensed clinicians leveraging their irreplaceable expertise to ensure our tools elevate human performance and improve outcomes.
Who are Lyssn’s human coders?
- A team of licensed clinicians and behavioral health experts
- Experts at what they do — whether that be MI, Suicide Prevention, CBT, or other evidence-based practices
- Part-time employees who spend the rest of their time training others in evidence-based practices (EBPs), running their own private practice, conducting research, or other fun activities
- A diverse team of professionals passionate about increasing access to quality care across all mental health sectors
Discover free resources and see vetted, ethical AI in action with our detailed case studies.
- Behavioral Health, Health & Human Services, Lyssn Team
- Lyssn News, Suicide Prevention
- Science
Proven science. Powerful AI.
Profound improvement.
Let Lyssn reduce burnout and transform the way you implement and model fidelity to evidence-based practices.
