Best IVR Software for Your Business
Best IVR software solutions are Talkdesk, Fast call, Five9, RingCentral, and Grasshopper. This IVR systems enable callers to communicate with a caller directly over the phone via a voice recognition system, eliminating a human representative's requirement.
Top IVR Software in 2024
Explore a list of top-rated IVR software in 2024 by SoftwareSuggest. All software listed by pricing, by genuine customer rating & reviews, by features, by industry wise, by business type, by device supported. Schedule FREE demo now.
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Most Popular IVR Software
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List of 20 Best IVR Software
Category Champions | 2026
Product Description
CloudTalk is a cutting-edge VoIP solution that transforms customer interactions. With over 70 features and seamless CRM integrations, it empowers teams to enhance efficiency, automate workflows, and deliver exceptional customer experiences globally. Elevate your business communication with CloudTalk. Read More About CloudTalk
CloudTalk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Click To Call
- Call Transfer
- Call Monitoring
- Call Analytics
- Automatic Call Distribution (acd)
- Call Routing
- Power Dialer
- Voicemail
- View all Features
CloudTalk Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Sarv is offering a powerful platform to create and send beautifull personalized email campaigns with advanced features like automation, drag-n-drop editor, A/B testing, and advanced metrics. Read More About Sarv
Sarv Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Event Triggered Email
- Drip Campaigns
- Auto Responders
- Analytics And Reporting
- Mailing List Management
- A/b Testing
- Contact Database
- Api Integration
- View all Features
Sarv Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read More About Servetel (by Acefone)
Servetel (by Acefone) Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Forwarding
- Call Recording
- Voicemail
- CRM Integration
- Call Analytics
- Call Queuing
- Multi Level Ivr
- Missed Call Service
- View all Features
Servetel (by Acefone) Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive... Read More About Zendesk
Zendesk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customer Portal
- Live Chat
- Custom Fields
- Ai Powered Bots
- Ticket Views
- Reporting And Analytics
- Ticketing System
- Multi Channel Support
- View all Features
Support Team
$ 19
Agent/Month
Support Professional
$ 55
Agent/Month
Support Enterprise
$ 115
Agent/Month
Suite Team
$ 55
Agent/Month
Zendesk Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Ameyos IVR calling software helps improve first call resolution and reduces agents idle time significantly, thereby boosting overall productivity. Ameyo endows CX-rich solutions that are easy to access and agent-friendly, yet affordable. Read More About Ameyo Contact Center
Ameyo Contact Center Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Campaign Management
- Performance Reports
- Automatic Call Distribution (acd)
- Real Time Analytics
- Voice Bot
- Chat Bot
- Interactive Voice Response (ivr)
- Call Scripting
- View all Features
Ameyo Contact Center Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
IVR GURU is a dynamic and innovative IVR software provider that offers a cost-effective and powerful way to expand your business opportunities by giving you all the benefits of handling a business with confidence. Read More About IVR GURU
IVR GURU Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Sms Integration
- Call Masking
- Call Monitoring
- Ivr System
- Call Whispering
- Api Integration
- Blacklist Management
- Call Forwarding
- View all Features
IVR GURU Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Voicent's easy-to-use predictive dialer software combines predictive dialing, progressive dialing, and manual dialing modes. Predictive dialer operations support agents to increase productivity by decreasing the time spent hand dialing and waiting for lines to connect. Read More About Voicent
Voicent Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Time Zone Management
- Api Access
- Call Monitoring
- Answering Machine Detection
- Call Reporting
- Automated Dialing
- Call Disposition
- Call Recording
- View all Features
Basic
$ 19
Agent/Month
Voicent Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
RingCentral is the award-winning solution for communication and collaboration. It is the server-based, most flexible, customized, and cost-effective solution. Empower the workforce to be connected by voice, video calling, team messaging, collaboration, and online conference meetings. Read More About RingCentral
RingCentral Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Omnichannel Routing
- Call Conferencing
- Call Monitoring
- Agent Performance Tracking
- Skill Based Routing
- Voicemail
- Call Whispering
- Automatic Call Distribution (acd)
- View all Features
Core
$ 30
User/Month
Advanced
$ 35
User/Month
Ultra
$ 45
User/Month
RingCentral Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
DialerHQ allows you to make calls and send messages from your second number without interacting with your personal number. For higher security, the conversations are completely private. Read More About DialerHQ
DialerHQ Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Api Integration
- Call Recording
- Sms Integration
- Call Conferencing
- Call Whispering
- Virtual Numbers
- CRM Integration
- Call Routing
- View all Features
DialerHQ Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Aircall is the best, simple and new generation cloud-based call center software and IVR software. It is getting to toll-free numbers provided from any area or country and easily craft greetings and leave of not-attendance messages. It is the ability to route calls according to... Read More About Aircall
Aircall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Greetings
- Call Recording
- Call Blocking
- Call Routing
- Voicemail
- Live Call Monitoring
- Call Conferencing
- Call Transfer
- View all Features
Essentials
$ 40
User/Month
Professional
$ 70
User/Month
Aircall Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Broadcasting the message in real voice is a great way to communicate with your audience. Our interactive voice broadcasting solution helps you send your pre-recorded voice message to the masses. Expand your reach with our outbound voice broadcasting service. Read More About Go2Market Voice Broadcasting
Go2Market Voice Broadcasting Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Real Time Reporting
- Scalability
- Automated Calling
- Dnc Compliance
- Call Scheduling
- Survey And Polling
- Contact Management
- Voicemail Detection
- View all Features
Package plan
$ 133
30 sec pulse
Go2Market Voice Broadcasting Features and Usability-Based User Satisfaction Score
Emergents | 2026
Call center software for startups and small teams
Product Description
Freshdesk Contact Center (formerly Freshcaller) is a cloud-based call center solution. You can set up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. Read More About Freshdesk Contact Center (formerly Freshcaller)
Freshdesk Contact Center (formerly Freshcaller) Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Ivr (interactive Voice Response)
- Agent Extensions
- Call Queues
- Call Routing
- Business Hours
- Call Transfer
- Call Masking
- Call Notes
- View all Features
Sprout
$ 0
21 Days
Blossom
$ 15
Agent/Month (Billed Annually)
Garden
$ 29
Agent/Month (Billed Annually)
Estate
$ 45
Agent/Month (Billed Annually)
Freshdesk Contact Center (formerly Freshcaller) Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Asterisk is communication software that helps you enrich your communication. It helps with better voice calling, video calling, texting, text-to-speech conversation, call snooping, caller ID blocking, and so on. Read More About Asterisk
Asterisk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- H.323 Support
- Kick Participants
- Hd Video Support
- Dtmf Support
- Apis For Customization
- Recording
- Customizable Ivr
- Mute/unmute Participants
- View all Features
Asterisk Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Knowlarity is a leading cloud telephony solutions provider in India, enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read More About Knowlarity
Knowlarity Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Outbound Calling
- CRM Integration
- Missed Call Service
- Voicemail
- Real Time Reporting
- Multi Level Ivr
- Live Call Monitoring
- Call Queuing
- View all Features
Advance Plan
$ 187
Per Year
Premium Plan
$ 380
Per Year
Premium Plus Plan
$ 667
Per Year
Knowlarity Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
CallHippo is recognized as the ultimate VoIP-based virtual phone system, designed to effortlessly elevate your business productivity and enhance sales engagement to unprecedented levels. Read More About CallHippo
CallHippo Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Voicemail
- Call Whispering
- Call Queuing
- Interactive Voice Response (ivr)
- Call Analytics
- Team Collaboration
- Call Forwarding
- Power Dialer
- View all Features
Basic
$ 0
User/Month
Starter
$ 18
User/Month/Billed Annually
Professional
$ 30
User/Month/Billed Annually
Ultimate
$ 42
User/Month/Billed Annually
CallHippo Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Business phone system without heavy hardware and wiring. Zadarma offers VoIP, Cloud PBX, Teamsale CRM, speech recognition and analytics, call tracking, eSIM, website widgets, integration with top CRM systems, and much more. Read More About Zadarma
Zadarma Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Api Integration
- Virtual Phone Numbers
- Call Forwarding
- Conference Calling
- Voicemail
- Number Porting
- Blacklist
- Click To Call
- View all Features
Office - Europe
$ 22
Per 10 Users
Corporation - Europe
$ 44
Per 20 Users
Office - USA/Canada
$ 39
Per 10 Users
Corporation - US/Canada
$ 79
Per 20 Users
Zadarma Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Exotel, a premier Context-Aware Customer Engagement Platform, brings together CCaaS (Cloud Contact Center), CPaaS (Communication Suite), and Conversational AI, enabling businesses to streamline customer conversations into cohesive journeys. Read More About Exotel
Exotel Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Voicemail
- Multi Level Ivr
- Call Analytics
- Call Recording
- Call Conferencing
- Real Time Notifications
- Call Forwarding
- Click To Call
- View all Features
Dabbler
$ 111
Per 3 Months
Believer
$ 222
Per 12 Months
Influencer
$ 550
Per 12 Months
Exotel Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Convoso is a cloud-based solution for call center management. It is a robust and reliable tool for the contact platform. Accelerate sales productivity by improving conversion time and delivering instant services. Read More About Convoso
Convoso Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Voicemail Drop
- Call Scripting
- Dnc (do Not Call) Compliance
- Automated Workflows
- Email Integration
- Call Disposition
- Call Monitoring
- Call Recording
- View all Features
Convoso Features and Usability-Based User Satisfaction Score
Contenders | 2026
Unified communications platform for businesses
Product Description
Thirdlane Multi Tenant PBX presents an unmatched fusion of advanced PBX and Unified Communications features, boasting a cost-effective ownership model, straightforward usability, and unparalleled support. Read More About Thirdlane Multi Tenant PBX
Thirdlane Multi Tenant PBX Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Multi Language Support
- Video Conferencing
- Conference Bridges
- Instant Messaging
- Security Features
- Unified Communications
- Api Integration
- Sip Trunking
- View all Features
Thirdlane Multi Tenant PBX Features and Usability-Based User Satisfaction Score
Contenders | 2026
Flexible and cost-effective Business Phone System
Product Description
Thirdlane delivers an affordable business phone system that empowers communication across any organization. Its solution combines powerful VoIP technology with a full portfolio of collaboration tools, enabling teams to connect in meaningful ways that drive results. Read More About Thirdlane Business Phone System
Thirdlane Business Phone System Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customizable Ivr
- Mobile App
- Conference Bridge
- Unified Messaging
- Auto Attendant
- Voicemail To Email
- Direct Inward Dialing (did)
- Web Based Management
- View all Features
Thirdlane Business Phone System Features and Usability-Based User Satisfaction Score
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FAQs
What is IVR Software?
IVR software is a telephony response software that helps businesses interact with callers through automated menus, enabling customers to self-service for faster resolution. The best IVR software includes call filters, self-service actions, voice recognition, and others.
Why do I need IVR?
IVR software is a must for any contact center or service-based business that faces multiple calls.
Can I use interactive voice response software for my startup?
Interactive voice response software's affordability makes it easy for small and medium businesses.
What are the benefits of using IVR speech recognition?
IVR speech recognition helps contact centers serve their customers better and increase first-time resolution rates.
How much time is required to install IVR software?
All leading service providers require a few minutes to a few hours to install the IVR software for your business.
Is IVR software complex to use?
IVR software is easy to use and helps your employees to improve their customer management skills.
