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person using AI on a mobile device to shop - featured article for Ai shopping survey article
Articles
From Discovery to Checkout: How AI Is Changing Consumer Behavior
Learn how AI shopping is transforming consumer behavior, brand loyalty, and the customer journey, based on new research from Zeta.
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Articles
Zeta Global Named a Leader in the 2026 IDC MarketScape for AI-Enabled CDPs for B2C Users
The 2026 IDC MarketScape for AI-Enabled CDPs for B2C Users recognizes Zeta's marketing platform that connects identity, activation, and measurement.
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image of a group of coworkers around a conference table - used as featured image for the award-winning email campaigns article
Articles
Partnering for Performance: Award-Winning Campaigns Driving ROI
See real-life examples and results of award-winning email campaigns from brands spanning retail, tourism, healthcare, and more.
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image of two people looking cozy in front of a computer - featured image for unify adtech and martech landing page
Unifying Martech and Ad Tech Gives Marketers an Edge
Research from EMARKETER and Zeta reveals 78% of marketing leaders expect to unify their tech stacks in the next three years.
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person with a bouquet of flowers - featured image for the CDP's new role in AI-driven marketing article
Articles
What You Need to Know: The CDP’s New Role in AI-Driven Marketing
Learn how customer data platforms (CDPs) provide the governance, customer context, and real-time controls needed to power responsible AI-driven marketing.
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cover image for the CDPs New Role in AI-Driven Marketing paper
Reports
The CDP’s New Role in AI-Driven Marketing
Learn how modern CDPs serve as the customer-intelligence control plane that enables scalable, governed AI-driven marketing across the enterprise.
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person with shopping bags and a mobile device
Articles
France’s CNIL Recommendations Push Marketers to Use Opens Even Less
France’s CNIL now requires consent for email tracking pixels, accelerating the shift away from opens toward stronger engagement and customer data signals.
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Graphic for back-to-school 2026 retail survey results
Articles
Back-to-School Retail 2026: Shoppers Want Certainty, Not Just Savings
New survey data reveals how back-to-school shoppers are prioritizing value, convenience, and confidence over discounts in 2026.
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people talking in an office - featured image for cmo new mandate article
Articles
From Execution to Impact: How AI is Changing the CMO Role
Discover how AI is transforming marketing through better customer intelligence, measurement, forecasting, and revenue-driven decision-making.
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Case Studies
How Hot Topic Is Improving Engagement by Encouraging Customers to Open Emails Early
See how Hot Topic used real-time, open-time personalization to deliver multiple time-sensitive offers without extra sends, boosting click engagement by 7%.
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image of person speaking to an AI agent using voice - used for talk back article
Articles
Your Enterprise Isn’t Ready to Talk Back
Explore how voice interfaces are transforming enterprise software, enabling “talk to your data” through AI, identity resolution, and governed infrastructure.
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Forrester Wave Q1 2026 ESP Leader
The Forrester Wave™: Email Marketing Service Providers, Q1 2026
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