Android

Been getting this error for the better part of a month, MS1002. Trying to contact deezer support and just keep getting automated bs responses, really irritating when you pay for a product and it's completely unuseable, should get a free month really.

Hello,I know this issue has been stated before, but it has been 5-6 months with no update or fix.When searching for a song in a playlist only half of the input is registered. When typing at a normal pace it will only register half of the letters. I have to type with a second delay between every letter to search a song which is highly annoying.I am on the latest beta version of the app.I have tested this on Android 13, 14 and 15 and all three have this issue.I am using the standard G-Board as my keyboard. Best regards,Milan van Laar 

Hello Deezer help center,I noticed that the music playing will randomly stops. Then if I unpause I hear 1/10th of a second of music then there is no sound but the track keeps going forward (time is increasing). Going back or forward won't fix it. Last few times I had to force shutdown deezer in android apps parameters to make it work again. But now it doesn't work anymore. Even a full phone restart won't fix it. What can I do ? 

I logged off of deezer since it wasn't downloading a playlist of mine, or rather, kept cancelling downloading midway. I wanted to log off and log in but now it's like this, i clicked retry but it just sends me to here again. I restarted my phone and im not using the beta version. I'd appreciate some help if anyone else got the same error, I couldn't find on forums :(

As topic says, i have like 3500 songs in my playlist and it's really pissing me off to wait for it to download. is there a solution or do i really need to leave my open for 10 hours and hours for the best? 💔

So I have a handful of playlists I regularly use and like to keep downloaded. However everytime I add a new song to these playlists the new songs don't seem to download. Is there a way to manually refresh this or not. I am coming from Spotify where this seemed to go a lot smoother.

Hi y'all, I know a lot of other people have had this prob but is there really no way around this issue? I have over 3k songs download on my phone but when I click the shuffle button at the top next to the download music there are about 50-100 songs that always play w/in the first 2 hrs. And then if I press shuffle again it just continues to play the same shuffle, it doesn't restart with something else. It's not like my favorites or anything specific it's random songs from all my playlists but it's always the same handful of songs.  Everything is updated, I've uninstalled and reinstalled the app. I've launched it both thru my desktop and app. I've logged in and out. And I've undownloaded everything and redownload it all.  Is there any fix? I'm so tired of hearing the same songs during a "shuffle" Thank you in advance! 

Im just really tired of my music stopping randomly to buffer or glitch when I change the song. Im even more irritated with the shuffle feature (unless I havent figured out how to change it) because it doesnt matter how many times I click on the same song with shuffle on it will play the same song after. Anyways, it'd be pretty great if the lagging would stop happening so often so I can actually listen to songs.

Doesn’t matter what software I use, I’m getting this error:"The requested content is not loading. Error: MS1002"In freshly installed Android app, in Windows 10 app, just in browsers - MS Edge, Firefox, Waterfox, never mind.I logged out/in, cleaned cookies, caches etc.

Please help. Won't download due to The requested content is not loading. Error: MS1002

When i listened to my music or anything else keeps showing up error to play

My 'most played songs' playlist keeps skipping songs and playing them in random order even though shuffle is off.This started after I updated the app from Google Play Store. It starts playing them in order but then loses its marbels at some point and goes nuts.I have updated the playlist, the app, I have deleted and reinstalled the app and it fixes the problem for couple days but then it's back again. Any ideas? 

For over a month now for some reason the podcast "Conan O'brien needs a friend" can't be played or downloaded and I always get a error with it. At first it was multiple different podcasts then just this one with the issue, It also seems to be broken on every other streamer I try now. Not sure how to fix it. Its really bugging me.

Tested using up to date latest Android versions on top phones Sony Xperia 1iv and Galaxy 23. Seems to be a common issue with most phones -Android or Apple:This happens when using Android Auto  (cable or Bluetooth) in the car to use Google Maps for directions,  whist using Deezer to play tracks from a playlist:When a verbal direction alert is given by Google Maps, the track playing on Deezer doesn't resume after the alert, instead, it moves onto the next track.This is a big issue, and one that seems to be relatively common for users of Android Infotainment systems. I'd really like a fix, as it doesn't happen with Spotify, and I'd hate to leave Deezer over this. 

I installed Deezer recently and bought a subscription after a week. It was good, actually really exciting to have a Spotify alternative with features I love, until a few days ago when I tried to skip a podcast ad with my headphone buttons and it skipped the entire podcast instead of going forward 30 seconds. Weirdly, I had been able to do this for the first week of using Deezer but then the function just disappeared after I subscribed. My lock screen buttons also show just buttons to skip the entire episode now, not the 30 second forward & back buttons it used to have. I'm on Android, OnePlus Nord 5, OxygenOS 14.0. This is a complete deal breaker because I listen to podcasts while working and am not allowed to touch my phone. I can't pull it out, unlock it, pull up the podcast and tap my screen every time the ads come up. I paid money and am now forced to listen to ads or use another app. I have tried EVERYTHING trying to fix this. Updated phone OS, cleared app cache and data, unin

I uploaded MP3s with all the correct info, and this does appear in the MP3 playlist. But if I like those songs, and look at them in my “favourites” playlist, the info is missing. 

Every a time I play a song, it pauses after 2 seconds in but continues normally. This happens for autoplayed songs, and songs i pick myself 

Hello! I am new to Deezer, and so far I am loving it, but I am experiencing some issues with my imported playlists, so I am posting this in the hope that someone can help. I am sorry if this is in the wrong place!Basically, I imported ALL of my playlists from Spotify, but I am not seeing any of them on my playlists on Deezer or on my homescreen. The thing is that when I search up the name of the playlist, it's there? I am also unable to favourite them.Another issue I am experiencing is that, when I searched up my playlists as mentioned above, I saw that I have duplicates of my playlists! This is happening despite me only importing once—and I know that it's not an issue on my end, because I made and imported a new playlist on and from Spotify only once and I see two copies. I am deleting the copies, but I don't think it's doing anything, because they are still there.(This is my first time on Deezer and it may be just trying to sort it out, so it might be fixed by tomorrow)Any help is ap

Clockz - Alarm clock for DEEZER is now available for free and with no adsFor android only 😊You can now wake up to your favourite tracks from DEEZER .Note - Clockz is using the user account to retrieve the tracks and playlists therefore you must log in with your DEEZER credentials to be able to use the app . Login is using Deezer official AuthFeatures :Choose songs you would like to be waking up to ( One or multiple songs) Choose your favourite playlist Randomize the songs in a playlist to get fresh songs every day Volume is gradually going up so you won't be surprised with a loud tunes Recurring alarm - Set a recurring alarm for specific days and disable an alarm for the next day only when needed . Snooze - Set snooze to be between 1 min up to 30 min . Vibration - Choose to enable/Disable vibration Theme - Choose between Purple Deezer or orange . Prefer something else? Turn on Dynamic theme in settings to change the app theme based on your device general theme. Backup plan - In case s

 Why are my playlists out of alphabetical order, even though my setting is set to alphabetical order?

On the mobile app, in a country where the free plan is available. Whenever I try to play a track, all it gives me is a preview and a prompt to buy premium. All songs are greyed out as well, which I assume to be an indication that I can’t listen to them. It also doesn't allow me to listen playlists or to my favorites. I’ve tried clearing my cash, uninstalling and reinstalling the app,  and restarting my phone, but nothing works. I have no clue what to do, at this point. 

I've had deezer for over 10 years and absolutely love it but for the last few months I've been having a problem and it's really putting me off. I've always been able to put deezer on in the background and go about my business on my phone- including playing games- without any problems.  Obviously there was the odd time when an Advert came on and would play over deezer but that was easily sorted and not too much of a bother as I could pop i to my notifications banner and press play and go on as before.Now it doesn't matter what app or game I try to use while listening to Deezer- the minute I start to open up the app or game my deezer will stop playing and will be removed from my notifications bar! This is driving me insane!!I've tried changing app settings, clearing cache and data, turning off battery optimisation and no change.Please help

Pixel 8 Pro, Deezer app playback is completely broken. I click play on a song, nothing happens/no audio, then after a brief pause the track advances with playback paused. Try again and same result. No errors displayed. Already I have followed advice to clear data, adjust size of smart cache, sign out/in, restart phone, delete app and reinstall, nothing has worked.  Any similar experiences or other possible fixes? Android ver 16 Feb 5 2026 security update (installed update this morning, Deezer app was working fine yesterday, this could be the trigger).App ver 9.0.6.3 (also was updated while trying to troubleshoot, no improvement)

Hello when i click on play this is the error message that i get.  I cannot use deezer. Error MS2005.  Any hint? My phone is samsung s 23 fe.  Thank you t?

Hi AllWhen the Android Automotive Deezer first came along it had a HiFi option in setting, but this was removed about 12months ago. Why? And is there any plans for it to return?