[Resolved] Respondus Lockdown Browser Issues

Posted on June 30, 2026 at 4:52 pm by cdominguez

UPDATE, 6:21PM – This incident has been reported as resolved by Respondus. Lockdown Browser is functioning as expected.

Users trying to access Respondus Lockdown Browser and Monitor may run into intermittent errors and loading screens. This is impacting users who try starting a Respondus Monitor exam (webcam enabled) and instructors who try viewing the Lockdown Browser Dashboard within their Canvas courses.

Respondus is investigating and working on this. We’ll update this post as we get more info. To stay up to date, please visit: https://status.respondus.com/incidents/rpvx1y42gbcs

Posted in Canvas / LMS

[Completed]Server Maintenance

Posted on June 30, 2026 at 4:11 pm by greg

OIT will be performing server maintenance from 8:00 p.m. until 9:00 p.m. on Tuesday June 30th. No end user impact is expected as a result of these changes.

Posted in Systems

Harbor Branch WAN Outage [Resolved]

Posted on June 30, 2026 at 12:35 pm by simpsonm

Service Restored.

Posted in Network and Telecom, Uncategorized

Touchnet Login Issues

Posted on June 26, 2026 at 9:22 am by cblock

We received reports from users and have just received notice from Touchnet that there are issues logging in to their service. Please see their message below, we will update this message once we hear more.

TouchNet is aware that some customers and payers may be receiving errors when attempting to access U.Commerce or complete payments within our applications. We understand the disruption this may create for your campus community and are treating this matter with urgency. Our teams are actively working to restore full service, and we currently expect services to be available within one hour. We will provide another update by 10:00 AM CT, if not before.

We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. If you have any questions regarding this bulletin, please contact TouchNet Customer Care at (888) 621-4451 or customercare@touchnet.com.

Posted in Uncategorized

Single Sign-On (SSO) – Ongoing Momentary Login Issues

Posted on June 23, 2026 at 9:11 am by wgallart



Update 06/23/26 – 12:55PM:

We continue to see login issues with Microsoft . Users are getting a 502 or 503 error. We have notified Microsoft and we are waiting for a resolution.

Original Post:

We experiencing issues with Single Sign-On (SSO) functionality causing momentary issues while logging into services.

Thank you for your reports and patience as we work to identify the cause. We will send an update when we know more.

Posted in Uncategorized

[Resolved] Password Reset Service Interruption

Posted on June 18, 2026 at 10:16 am by zmacdonald

OIT is currently investigating issues affecting accounts.fau.edu, specifically impacting the self-service password reset function. We are working to restore full functionality as quickly as possible and appreciate your patience while we resolve this issue.

Update: our team has resolved the issue affecting accounts.fau.edu. Service is restored to normal operation.

Posted in Accounts, Systems

Resolved – Banner ePrint – Maintenance In Progress

Posted on June 11, 2026 at 10:10 pm by cblock

Banner ePrint is currently undergoing maintenance. The service should be available tomorrow Friday, June 12 by 12:00PM.

Posted in Uncategorized

[Resolved] Microsoft Copilot Unavailable

Posted on June 11, 2026 at 4:55 pm by zmacdonald

We are receiving reports that Microsoft Copilot is currently down or experiencing connectivity issues.

Our IT team is actively monitoring the status from Microsoft and will provide updates as more information becomes available. Thank you for your patience.

Update: The issue is reported as resolved by Microsoft. Copilot is now accessible.

Tagged with:
Posted in Systems

[Resolved] Forms.fau.edu Outage

Posted on June 11, 2026 at 8:34 am by rresnick

Forms.fau.edu was offline from 6:00 am until 8:10 am. All services have been restored at this time.

Posted in Systems

[Resolved] Google Gemini Outage

Posted on June 10, 2026 at 10:48 am by rresnick

Google reports that an ongoing technical issue is currently impacting Google Gemini. Users may experience intermittent errors or difficulty accessing Google Gemini at this time. You can follow Google’s progress using their AppStatus portal.

Posted in Educational Technologies, Instructional Technologies, Research Computing, Uncategorized