We’re sorry that some customers are seeing duplicate transactions and fees on their checking account. We’re working to automatically reverse any duplicates and adjust any related fees.
Chase Support
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Chase Support
@ChaseSupport
We are the official customer service team for Chase Bank US! We are here to help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET. For Chase UK, tweet @ChaseSupportUK
- Chase Support repostedTo those in the path of Hurricane Ida, stay safe. If the hurricane impacts you, please call us at 1-800-254-7713 or DM @ChaseSupport about your Chase account.
00:00 - Chase Support repostedWondering when you’ll see the first advance Child Tax Credit payment in your account? Most electronic deposits will be available by the end of the day on July 15. You can check on the Chase Mobile® app and chase.com. Visit chase.com/CTC for more info.
- Chase Support repostedReplying to @ChaseGet notified when a deposit posts to your account by setting up deposit alerts using the Chase Mobile® app or chase.com. Sign into your account and choose “Profile & settings,” then “Alerts.” Visit our site for more details: chase.com/personal/mobil…
- Chase Support repostedWondering when you’ll see the latest federal stimulus payment in your Chase account? Most electronic deposits will be in the account—and available to spend—as soon as Wednesday, March 17. In the meantime, visit chase.com/stimulus and stay up to date with our thread. 👇
- A lot’s changed since we started helping our customers on social media; but, one thing that hasn't is our commitment to help whenever we can. Thank you for being the best part of Chase!
- Chase Support repostedPreparing for difficult weather? We’re here to help and monitoring the latest snowstorm in the Northeast. To check the status of the closest branch near you, visit our Branch Locator: chase.com/branch
- Chase Support repostedReplying to @ChaseHave a question about the status of your stimulus payment? See below for answers to FAQs.
- Chase Support repostedWe’re monitoring the season’s first big snowstorm in the Northeast. To check the status of the closest branch near you, visit our Branch Locator: chase.com/branch
- We'd like an opportunity to discuss what caused you to tweet this and to see how we can help. Please send us a DM with your full name, zip code, and more details about your concern. ^JCWe would like to help however we can. In order for us to continue, we need you to please DM the information previously requested. ^JC
- Chase Support repostedTo our friends in Louisiana and Texas, stay safe. We're closely monitoring Hurricane #Laura. If the storm creates hardship for you, please DM us or call us at 1-800-254-7713 about your Chase account.
- Chase Support repostedWe know some customers reporting seeing incorrect balances in their checking account overnight. This was caused by a technical issue that delayed updates on what displayed on Chase Mobile & Chase Online. We resolved this issue as of 9AM ET and accounts now show current balances.
