Log inSign up
Image
user avatar
Ubisoft Support
Ubisoft
@UbisoftSupport
Official @Ubisoft Player Support 🎮 Join our Discord 👉 ubi.li/ubidisc Data Privacy Rights: ubi.li/x8dSk
Worldwide
ubisoft.com/help
Joined February 2010
122
Following
710.5K
Followers
  • Pinned
    user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jul 21, 2023
    Welcome to the Official @‌Ubisoft Player Support account! We're here to help on Twitter from 7AM - 5PM UTC! 🎮 🔻Check out the articles below for FAQ’s🔻 🔒 ubi.li/AccountRecovery 🔗 ubi.li/AccountLinking 🔽 ubi.li/ReinstallConne…
    Image
    4.9M
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jul 12, 2020
    Replying to @UbisoftSupport
    Don't worry! We'll be giving out the rewards to all of you, even if you were unable to log in successfully. Sit back and enjoy the show!
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jul 12, 2020
    We're aware of an issue causing some players to be unable to log in to their Ubisoft Account and are working towards resolving this. >>
    discussions-redirect.ubisoft.com
    This page has definitely closed. To find your favorite forums and threads, go to https://discussi...
    This page has definitely closed. To find your favorite forums and threads, go to https://discussions.ubisoft.com.
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jul 13, 2020
    Thank you for tuning in to Ubisoft Forward! You can now register to receive the rewards offered during the Ubisoft Forward event. For more details, check out the link below 👇 support.ubisoft.com/en-US/News/000…
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Aug 29, 2023
    We're aware of the issues affecting connectivity in Rainbow Six Siege and are working towards resolving this ASAP.
    2.1M
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jul 12, 2020
    Replying to @UbisoftSupport
    The issue with our log in services should now be resolved. We appreciate your patience! We'll update you as soon as we can with more details on the rewards, even if you were unable to log in successfully during the event.
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jan 31, 2025
    Well… this wasn’t how we planned to announce this. 😅 A 60 FPS update is coming to Far Cry New Dawn on Xbox Series X|S! 🎉 BUT to ensure a smooth roll out, we need to temporarily disable FPS Boost today at 4 PM PST (Feb 1, 0000 UTC). Thank you for your patience!
    369K
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jan 6, 2018
    We are aware of server issues impacting multiple games. Our technical team is investigating and working on resolving this as quickly as possible. We appreciate your patience and we will continue to update this thread as new information becomes available:
    discussions-redirect.ubisoft.com
    This page has definitely closed. To find your favorite forums and threads, go to https://discussi...
    This page has definitely closed. To find your favorite forums and threads, go to https://discussions.ubisoft.com.
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jul 13, 2020
    We have started rolling out the rewards from Ubisoft Forward to players who were unable claim them, and registered on our site. Rewards will be delivered by the end of the week. You have until 11:59pm PDT on July 15 to register here: register.ubisoft.com/ubisoft-forwar…
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Feb 10, 2021
    We're aware of the current issues preventing players from logging into their accounts and connecting to multiple games. Thank you for your patience as we work to resolve this.
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jun 10, 2019
    Bam Bam is best boy 😍😍😍 #UbiE3
    Image
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jan 3, 2024
    We are aware of a situation affecting our online services causing connectivity issues for some players in Rainbow Six Siege. Our teams are actively investigating to bring a resolution to you as soon as possible.
    1.1M
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Sep 14, 2020
    We're aware of the issues affecting connectivity with Rainbow Six Siege on PC and PS4 and are working towards resolving this ASAP: ubi.li/rkFWB
  • user avatar
    Ubisoft Support
    Ubisoft
    @UbisoftSupport
    Jul 17, 2018
    We’re currently monitoring DDoS attacks impacting Ubisoft services and causing players to be unable to connect to games. The attacks are focused on our games connections and server latency, which we are working on mitigating. Thank you for your patience as we resolve this.