Investigating: It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue… stspg.io/jcnxv9162xpw?u…
ecobeeStatus
881 posts
Reporting on the status of ecobee.com. Need help with troubleshooting? Reach out to @ecobee! This account is not actively monitored.
Joined November 2019
- Investigating: We’ve received reports of All Online Services not working. Our team is looking for a solution. We’re happy to let you know that ecobee smart thermostats will continue to operate normally on the set schedule and by manua…
- Investigating: Some people may be having trouble using our mobile app and web portal to control their thermostats. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the s… stspg.io/bjqcb1p9lkbc?u…
- Replying to @ecobeeStatusIdentified: Good news! We’ve figured out the root cause of the Thermostat Online Services issue and are working on a solution. We’ll let you know as soon as things are back to normal. stspg.io/53698lp5rwq9?u…
- Investigating: Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manua…
- Replying to @ecobeeStatusIdentified: Good news! We’ve figured out the root cause of the Thermostat Online Services issue and are close to a solution. We’ll let you know as soon as things are back to normal.
- Investigating: Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manua…
- Replying to @ecobeeStatusIdentified: Eureka! We’re happy to let you know we’ve identified the main issue causing a disruption to ecobee Mobile Services and a fix is in the works.
- Replying to @ecobeeStatusIdentified: We are continuing to work on a fix for this issue. stspg.io/jcnxv9162xpw?u…
- Identified: We’ve received reports of ecobee Authentication Services not working due to an upstream provider outage. Our team is on it and looking for a solution. Some people might be noticing they are unable to reset their password, … stspg.io/5thy3v8cmq52?u…
- Investigating: We’ve received reports of ecobee Authentication Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to reset their password, sign-in or sign-up to their ecob… stspg.io/430nw450jnn4?u…
- Identified: Good news! We’ve figured out the root cause of the Thermostat Online Services issue and are close to a solution. We’ll let you know as soon as things are back to normal. stspg.io/67stqmmsvp9y?u…
- Investigating: Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manua… stspg.io/57w2hzxyzj8y?u…
- Replying to @ecobeeStatusIdentified: We are continuing to work on a fix for this issue. stspg.io/bjqcb1p9lkbc?u…

