AI Voice Agent for Inbound Support
A 24×7 AI voice agent that answers, qualifies and routes inbound calls, logging every interaction to the CRM.
- 80% Faster first response
- 65% Calls fully automated
- 24×7 Always-on coverage
Techforce Global is an AI-native technology partner delivering enterprise software, intelligent automation, AI-powered applications, cloud engineering, and modern data solutions that help businesses innovate, scale, and achieve measurable results.
$ tfg agent build --goal "voice support agent" ▸ mapping call flows ............... ok ▸ generating prompts + evaluators ... ok ▸ wiring Claude + n8n orchestration . ok ▸ guardrails + fallback routing .... ok ▸ load test (1k concurrent) ........ ok ✓ 142 / 142 evals passing ▸ deploy → production .............. live
Clients who renew or expand scope
What we do
Choose the business outcome. We'll engineer the solution.
AI-powered solutions that automate conversations, enrich customer data, and accelerate revenue-generating activities.
Optimize cloud spend, modernize infrastructure, and high-performance AWS environments with expert engineerings
Data intelligence solutions that extract, enrich, and organize web, event, and talent data into actionable business insights.
Tech Ecosystem
Enterprise-grade technologies powering AI, AWS Cloud, Data Intelligence, and modern digital solutions.
Build intelligent AI agents, automate workflows, and accelerate business growth with production-ready AI solutions.
Optimize, modernize, and manage AWS environments with secure, scalable cloud engineering.
Turn web, event, and talent data into actionable insights that fuel smarter business decisions.
Design and build custom web, enterprise, and SaaS applications tailored to your business needs.
Develop high-performance iOS, Android, and cross-platform apps that deliver seamless user experiences.
Create scalable content platforms and online stores with headless CMS and leading e-commerce technologies.
Transform your business with AI automation, AWS cloud expertise, and data intelligence solutions designed for measurable business outcomes.
Let's Build TogetherOur commitment to engineering excellence and customer success has earned the trust of leading technology platforms and global review communities.
See how our engineering teams deliver AI, cloud, and data solutions that improve efficiency, reduce costs, and drive growth.
A 24×7 AI voice agent that answers, qualifies and routes inbound calls, logging every interaction to the CRM.
Multi-channel cold outreach with AI personalisation and lead enrichment that books qualified meetings.
Re-architected infrastructure and introduced FinOps governance, cutting monthly AWS spend by 42%.
Migrated a monolith to containerised microservices on AWS with CI/CD and zero-downtime deploys.
Automated capture and enrichment of trade-show leads into a sales-ready pipeline.
Large-scale, resilient web scraping and structuring for market intelligence — millions of records daily.
Who We Are
With teams across the USA, India, and Poland, we design, build, and support AI automation, AWS cloud, and data intelligence solutions that help businesses innovate, scale, and grow.
Enterprise success with AI isn’t about chasing the newest model — it’s about engineering it into production reliably. We partner with teams who want AI, cloud and data that actually ship, scale, and keep delivering value long after launch.”
Snehal Shah
CEO, Techforce Global
Connect with Snehal
As an AWS Partner, we leverage leading AI and data platforms to build secure, scalable, and production-ready solutions.
Every solution is designed, built, and supported by experienced engineers across the USA, India, and Poland never outsourced to junior teams.
Agile delivery with rapid iterations, transparent collaboration, and measurable business outcomes at every stage.
Continuous monitoring, proactive optimization, and expert support ensure your AI, cloud, and data platforms perform at their best.
Delivering AI, cloud, and data solutions tailored to every industry’s unique challenges.
Build secure, scalable financial solutions with AI-driven automation, cloud infrastructure, and modern payment technologies that improve efficiency, compliance, and customer trust.
Create engaging digital experiences with fan engagement platforms, athlete performance analytics, AI-powered insights, and connected sports technology solutions.
Develop intelligent property management platforms, virtual experiences, and data-driven applications that simplify operations and enhance customer engagement.
Deliver secure, compliant healthcare solutions that improve patient care, streamline clinical workflows, and enable better decision-making through AI and data intelligence.
Transform customer experiences with personalized shopping journeys, intelligent automation, inventory optimization, and scalable omnichannel commerce platforms.
Build modern EdTech platforms, learning management systems, and AI-powered educational tools that enhance collaboration, engagement, and learning outcomes.
Optimize supply chain operations with AI-powered logistics platforms, fleet management solutions, real-time tracking, and predictive analytics for greater efficiency.
Enhance every customer journey with intelligent booking systems, personalized travel experiences, hospitality automation, and connected digital services.
Insights
Stay ahead with expert perspectives, industry trends, and practical strategies across AI automation, AWS cloud, and data intelligence.
Explore Our Blogs ›First response automated on 70% of ticketsWe were drowning in support tickets. Techforce built an AI agent that genuinely understands our product, and it now takes the first response on most of them. My team finally has time to do real work again.
App crash rate down 92%We had been burned by an app agency before, so I came in cautious. They actually listened, rebuilt our iOS and Android apps properly, and the crash reports basically went quiet overnight.
Online bookings up 2.3×I am not a technical person and they never once made me feel like it. They walked me through every step and wired up our online booking properly, so patients book themselves now instead of ringing the front desk all day.
38% lower AWS spend in 90 daysOur AWS bill was getting genuinely scary as we grew. They right-sized everything and set up auto-scaling without a minute of downtime. We are paying a lot less now and I have stopped dreading the monthly invoice.
Release cycle cut from 6 weeks to 2What surprised me was how senior the team actually was. Proper code reviews, tests and CI/CD from day one. They shipped in two-week sprints with a demo every Friday, so I never had to wonder where things stood.
Reporting cut from days to minutesOur reporting was honestly a pile of spreadsheets held together with hope. The data pipeline they built gives leadership one source of truth, and dashboards update in real time instead of me emailing exports every Monday.
+85% online salesI run the shop myself, so I needed a store I could actually update without calling a developer every time. They rebuilt it, made it properly fast, and orders started climbing within the first couple of weeks.
Zero-downtime deploysDeploys used to be a Friday-night ritual nobody enjoyed. They set up real CI/CD and monitoring for us, and now releases are boring. Which, honestly, is exactly what you want them to be.
Passed audit first time, ~15 ops hrs/week savedIn fintech there is no fixing the compliance part later. Techforce got us through audit on the first pass and automated the manual checks that were eating our ops team alive. That kind of reliability is rare.
Partner with our AI, AWS Cloud, and Data Intelligence experts to automate operations, optimize infrastructure, and accelerate business growth with solutions built for scale.
Let’s Talk
Share your goals with our AI, AWS Cloud, and Data Intelligence experts. We'll review your requirements and respond with practical recommendations and a clear path forward.
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Global Presence
Our teams across the USA, India, and Poland combine diverse perspectives and technical excellence to deliver impactful solutions for clients worldwide.
Solution design · customer success
1755 Park Street, Suite 200, Naperville, IL 60563
Engineering · design · QA · AI/ML
403, Venus Benecia, Nr. Pakwan Cross Road, Bodakdev, Ahmedabad-380054
EU operations · client liaison
ul. Ceglowska 19, 01-803 Warszawa, Poland