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First response automated on 70% of tickets

We were drowning in support tickets. Techforce built an AI agent that genuinely understands our product, and it now takes the first response on most of them. My team finally has time to do real work again.

App crash rate down 92%

We had been burned by an app agency before, so I came in cautious. They actually listened, rebuilt our iOS and Android apps properly, and the crash reports basically went quiet overnight.

Online bookings up 2.3×

I am not a technical person and they never once made me feel like it. They walked me through every step and wired up our online booking properly, so patients book themselves now instead of ringing the front desk all day.

38% lower AWS spend in 90 days

Our AWS bill was getting genuinely scary as we grew. They right-sized everything and set up auto-scaling without a minute of downtime. We are paying a lot less now and I have stopped dreading the monthly invoice.

Release cycle cut from 6 weeks to 2

What surprised me was how senior the team actually was. Proper code reviews, tests and CI/CD from day one. They shipped in two-week sprints with a demo every Friday, so I never had to wonder where things stood.

Reporting cut from days to minutes

Our reporting was honestly a pile of spreadsheets held together with hope. The data pipeline they built gives leadership one source of truth, and dashboards update in real time instead of me emailing exports every Monday.

+85% online sales

I run the shop myself, so I needed a store I could actually update without calling a developer every time. They rebuilt it, made it properly fast, and orders started climbing within the first couple of weeks.

Zero-downtime deploys

Deploys used to be a Friday-night ritual nobody enjoyed. They set up real CI/CD and monitoring for us, and now releases are boring. Which, honestly, is exactly what you want them to be.

Passed audit first time, ~15 ops hrs/week saved

In fintech there is no fixing the compliance part later. Techforce got us through audit on the first pass and automated the manual checks that were eating our ops team alive. That kind of reliability is rare.