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CIOs must rethink operating models to unlock AI at scale

From data foundations to skills and culture, most organizations aren’t operationally ready to succeed with AI. Here’s where CIOs can make a strategic difference.

By Stephanie Overby

13 Jul 202612 mins

Artificial IntelligenceChange ManagementIT Strategy

Recent news & fresh reads

Your next insider threat doesn’t have a badge. It has an API token

Stop worrying about prompt injection; your next major breach will be caused by an authorized AI agent doing exactly what you permitted it to do.

By Krti Tallam

10 Jul 2026 8 mins

Communications SecurityEmail SecurityThreat and Vulnerability Management

AI’s potential to infect the hiring process with bias

AI has found its way into hiring, and while it has the potential to boost efficiency for job seekers and employers, companies need to stay vigilant for hidden prejudices that can emerge from an over-reliance on the technology.

By Sarah White

10 Jul 2026 6 mins

HiringHuman ResourcesResumes

Operate like a Formula 1 team: The new AI operating model

Slapping AI onto a broken workflow is like putting a rocket engine on a tricycle; you need to redesign your entire operating system to win the race.

By Karthik Chakkarapani

10 Jul 2026 11 mins

Artificial IntelligenceIT Leadership

IT isn’t holding AI back, your business processes are

Most IT leaders believe their organizations need major operating model and business processes changes to realize the value of AI.

By Grant Gross

9 Jul 2026 6 mins

Business Process ManagementC-SuiteCIO

Your AI agent shouldn’t know everything – it should know who to ask

Specialised agents, real-time context, and intelligent routing outperform one-size-fits-all AI.

By Nicholas Kontopoulos, VP of Marketing, Twilio APJ

13 Jul 2026 5 mins

Artificial Intelligence

AI won’t transform your business if you’re still running it the same way

AI transformation fails when companies use new technology to automate old processes rather than aligning incentives, management and workflows to the future.

By Arti Deshpande, Robert Stines and Mike Vaughan

9 Jul 2026 7 mins

Artificial IntelligenceDigital TransformationIT Leadership

10 courses for IT leaders navigating AI change management

Considering what’s at stake, heads of tech facing AI adoption urgently need to get up to speed on best practices around AI change management. These courses are designed to help navigate the ever-shifting terrain with confidence.

By Sarah White

9 Jul 2026 8 mins

CIOCertificationsChange Management

Why the US is at risk of losing the AI talent and productivity war

The role of STEM education in an AI-transformed world, the SaaSpocalypse and the lesson we keep not learning.

By Shane Shook

9 Jul 2026 6 mins

Artificial IntelligenceEducation IndustryIT Skills and Training

Reallocating cybersecurity capital in the Mythos era

AI hackers are finding and weaponizing our security flaws faster than humans can patch them, so we have to completely change how we fund cyber defense.

By Kris Lovejoy

9 Jul 2026 6 mins

Artificial IntelligenceBudgetingZero Trust

AI changed our cloud strategy. Quantum changes the questions behind it

AI shifted cloud strategy from basic architecture to operations, while quantum computing now demands long-term risk management and decision infrastructure.

By Maman Ibrahim

8 Jul 2026 9 mins

Artificial IntelligenceIT StrategyQuantum Computing

Your AI rollout is succeeding. Your organization is failing

Technical AI success is creating massive liability because enterprises fail to build the governance and accountability infrastructure required by regulators.

By Patrick McGarry

8 Jul 2026 8 mins

Artificial IntelligenceIT LeadershipLaws and Regulations

New US CIO appointments, July 2026

Congratulations to these 'movers and shakers' recently hired or promoted into a new chief information officer, senior IT, or board role.

By Martha Heller

8 Jul 2026 9 mins

C-SuiteCIOCareers

Why is it so hard to measure the ROI of AI?

Everyone is losing money on AI. Every company is making money on AI. AI is having no impact on productivity. It's having a huge impact. It's disruptive. It's not disrupting anything. Why is it so hard to get a straight answer when it comes to the returns on AI?

By Maria Korolov

8 Jul 2026 10 mins

BudgetingC-SuiteCIO

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Spotlight: Setting the 2026 IT agenda

Articles Buyer’s Guide

Our annual State of the CIO Survey, now in its 25th year, highlights the ongoing evolution of the CIO role from IT operator to strategic business leader. The data is brought to life in conversations with IT leaders about their experience shaping enterprise strategy, enabling business growth, and leading cultural change. State of the CIO illuminates key areas of business and technology investment and this focus provides an ideal opportunity for sponsors to align with the opportunities highlighted by the research.

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