IT Operations

CIOs must rethink operating models to unlock AI at scale

From data foundations to skills and culture, most organizations aren’t operationally ready to succeed with AI. Here’s where CIOs can make a strategic difference.

By Stephanie Overby

13 Jul 202612 mins

Artificial IntelligenceChange ManagementIT Strategy

Articles

Google, Microsoft offer specs to help you prove your AI is behaving nicely

The Appia Foundation won’t set standards or regulations, but aims to help enterprises evaluate their compliance with them.

By Maxwell Cooter

20 Jun 2026 2 mins

Artificial IntelligenceComplianceIT Governance

CIOs want strategic PMOs. I’m not sure they know what they’re asking

AI is forcing CIOs to define what a strategic PMO actually means by using six critical questions to separate real strategy from mere corporate slogans.

By Sara Gallagher

18 Jun 2026 14 mins

IT LeadershipIT StrategyProject Management

5 things CIOs must do as sovereignty becomes a design constraint

As the global landscape becomes more fragmented, CIOs are redefining sourcing, architecture, and control.

By Pat Brans

17 Jun 2026 9 mins

C-SuiteCIOCloud Management

7 sources of AI debt and how to avoid them

Pressured to bring AI benefits to the bottom line quickly, CIOs are cutting corners in ways that will result in some of IT’s most debilitating tech debt yet.

By Isaac Sacolick

9 Jun 2026 10 mins

Artificial IntelligenceData QualityIT Strategy

Keet: Tether’s P2P communication app built to survive internet shutdowns

P2P solutions like Keet and QVAC are reclaiming user control over communication.

By Tether

29 May 2026 6 mins

Application ManagementCloud ComputingSaaS

Tokenmaxxing: When AI adoption metrics go bad

Without other metrics, token use leaderboards can create bad incentives, encouraging workers to maximize token use without worrying about cost, true productivity, or outcomes.

By Grant Gross

5 Jun 2026 6 mins

Artificial IntelligenceChange ManagementROI and Metrics

State of the CIO, 2026: CIOs set the course for AI ROI

Gone are the days of no-holes-barred AI experimentation. CIO.com’s 2026 State of the CIO respondents are building organizational structures and KPIs to prioritize use cases that deliver measurable business value.

By Beth Stackpole

1 Jun 2026 11 mins

Business IT AlignmentC-SuiteCIO

Why software development is changing for good

AI makes testing ideas so cheap and fast that even former coders are jumping back in, acting more like team managers who direct and review the code.

By Nick Thompson

29 May 2026 7 mins

Artificial IntelligenceGenerative AIQuality Assurance

Why enterprise AI initiatives stall — and what CIOs can do about it

Hint: The technology isn’t the problem.

By Robert Mitchell

27 May 2026 10 mins

C-SuiteCIOChange Management

8 IT modernization traps CIOs must avoid

As IT leaders work to modernize their infrastructure for AI and resilience, the biggest risks are often the ones hiding in plain sight.

By Rosalyn Page

25 May 2026 9 mins

Digital TransformationEnterprise ArchitectureIT Strategy

Why relationships are the hidden infrastructure of AI transformation

Glenn Remoreras, EVP and CIO at North American beverage wholesaler and distributor Breakthru Beverage Group, says trust, human connection, and relationship-centered leadership are what enable organizations to turn AI ambition into real transformation.

By Michael Bertha

25 May 2026 6 mins

Business IT AlignmentC-SuiteCIO

Workday extends Sana AI to ITSM after HR, finance

Workday’s tighter integration of HR, finance, and IT workflows could simplify enterprise operations and improve AI context, but entrenched ITSM ecosystems may slow broader adoption, analysts say.

By Anirban Ghoshal

23 May 2026 3 mins

Artificial IntelligenceITSMWorkday