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Recording

Smart Products Webinar Replay: June 2026 Edition

Hey there 👋,Replay our live training on how to set up and use Smart CSAT and Smart QA, two incredible functionalities powered by Front AI. You can rew...

Feature

Autopilot Resolve now available to try in-app

Feature

Interested in bringing your own AI agent into Front?

Updates digest

What’s New in Front — May 2026 (smarter AI knowledge, new voice options, faster automation)

Video spotlight

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Hot topics

How do you structure tags and categories for better organization?

Hi everyone,I’ve been reviewing how we use tags in Front, and I feel like things can get messy if not structured properly.Currently, we use tags like:...

Understanding Proactive Messages

Hi everybody, We’ve just come across from Zendesk which was surplus to needs for us. We used proactive messages there, but they behave differently her...

New Feature: Task Templates in Asana Plugin 🚀

Hi Front Community, Just a quick update for all Asana plugin users — we’ve added support for creating tasks using task templates 🎉 Task templates in A...

Unmerge Feature

Currently, Front lacks a native mechanism to "undo" a merge. Once two conversations are joined, whether manually by an agent or through automated thre...

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