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Changelog

Follow up on the latest improvements and updates.

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June 18, 2026
Enhancements

Cloudflare Controls Added to Cloudways Autonomous

Cloudways Autonomous now includes new self service Cloudflare Controls, giving users direct access to key security, traffic management, and optimization settings from the platform.
  • Toggle WAF, Rate Limiting, Browser Integrity Check, and AI Crawler Blocking
  • Refresh Hostname Status on demand with automated background sync
  • Choose between Modern and Compatible SSL Cipher modes
  • Manage supported Cloudflare settings directly from the dashboard without support intervention
June 16, 2026
New Features

Cloudways Copilot Now Detects & Troubleshoots 5xx Application-level Issues

Fixing application-level issues takes hours and costly support. Cloudways Copilot now removes that delay by detecting and troubleshooting critical application-level 5xx errors within minutes. It covers:
  • Automatic monitoring of all your hosted WordPress and WooCommerce websites for 5xx errors
  • Automatic investigation when an error is detected to determine the root cause
  • Insight delivery with an investigation summary and step-by-step recommendations to resolve the issue
Application-level incident detection is active for all Cloudways Copilot users.
June 2, 2026
New Features

Cloudflare Enterprise Add-on: 30-Day Free Trial Now Available

Experience up to 69% faster page loads and enterprise-grade security as Cloudways now offers first month free of Cloudflare Enterprise Add-on available across as many domains as you want.* It includes:
  • Global CDN + edge caching for faster content delivery
  • Argo Smart Routing & Tiered Caching for optimized traffic paths
  • Intelligent Web Application Firewall and Advanced DDoS protection
  • Control over key performance and security settings of Cloudflare
  • 100 GB bandwidth per domain (overage $0.02/GB after)
Getting started is simple. Navigate to Cloudways Platform → Integrations → Cloudflare Enterprise and activate the free trial on any eligible domain in just a few clicks. *Valid for domains not already running an active Cloudways Cloudflare Enterprise add-on subscription.
March 18, 2026

PHP 8.4 Support Added to Cloudways Autonomous

Cloudways Autonomous now supports PHP 8.4, allowing applications to run on the latest PHP version with improved performance, security, and compatibility with modern WordPress and WooCommerce plugins.

  • PHP 8.4 available for Autonomous applications
  • Upgrade directly from the platform via Workflow/Tools > PHP Settings
  • No downtime during version changes
  • Rollback to previous PHP versions supported
PHP 8.4 support is available across all Cloudways Autonomous plans.
February 26, 2026

Free Managed Migrations for Autonomous

All Autonomous subscribers can now request free managed migrations when moving websites into Autonomous. Migrations are fully handled by the Cloudways team and apply within current plan limits.

February 25, 2026
Enhancements

Cloudflare Enterprise Add-on: New Security & Management Controls

We’ve introduced new self-service controls for the Cloudflare Enterprise add-on on Cloudways, giving you greater flexibility to manage Cloudflare directly from our platform with a simple click. You can now manage the following features:
  • On-demand Hostname Status Refresh with automated background sync
  • Web Application Firewall (WAF) toggle for troubleshooting and traffic control
  • Rate Limiting toggle for handling traffic spikes and integrations
  • Browser Integrity Check (BIC) control for legacy or custom systems
  • AI Crawler Blocking toggle to manage AI bot access to your content
  • SSL Cipher Mode selection between Modern and Compatible encryption settings
You now have greater autonomy and visibility over key Cloudflare Enterprise features without needing external configuration or support.
January 21, 2026
New Features

Introducing Cloudflare Under Attack Mode for Cloudways Autonomous

We’re excited to introduce Cloudflare Under Attack Mode for all Cloudways Autonomous applications. This on-demand security feature helps protect your site during suspicious traffic events or potential attacks. Key details include:
  • Protection Against High-risk Traffic: Helps mitigate DDoS attempts, and automated bot activity.
  • Extra Verification Layer: Adds a temporary interstitial page to validate visitors and filter suspicious traffic.
  • Manual Control: Enable or disable the feature anytime from your Cloudways dashboard.
  • Included with Autonomous: No additional cost, part of all Autonomous plans.
  • Suited for Temporary Use: Designed as a last-resort measure; not to keep it enabled permanently.
Stay in control of your site’s security and maintain performance even during unusual traffic events.
January 13, 2026
Enhancements

Introducing Cloudways API v2

We’re excited to announce the release of a new version (v2) of Cloudways API which introduces a redesigned API portal with new and expanded endpoints built for automation and developer productivity. Key Details:
  • Fresh, modern look of the platform with cleaner and organized API documentation.
  • New and expanded API endpoints now provide deeper control across the platform, including Copilot, Security Suite, Application Stack, Cloudflare, Vertical Scaling, and more.
Cloudways API v1 Deprecation and Sunset: API v1 is officially deprecated. While it remains available, we strongly encourage all teams to start planning their migration to API v2 which is quite straightforward. All routes are identical, just replace v1 with v2. API v1 will continue to function until March 31, 2026, providing ample time for a smooth transition.
October 6, 2025

Operational Update: Switching Backup Storage to DO Spaces

We’re making an important operational change to optimize costs. Starting October 15, 2025, we will be transitioning server backups from AWS S3 to DigitalOcean Spaces for all new DigitalOcean servers.
  • What This Means for You:
This change is purely backend-focused and will have no impact on your customer experience. Backup creation, retention, and restoration will continue to function as usual. We will provide a confirmation update once the deployment is successfully completed.
October 3, 2025

Introducing Local Backups on Autonomous

We’re excited to introduce Local Backups on Autonomous, making it easier than ever to manage your website backups. 
Previously, restoring specific files or database tables from older backups was a complex and time-consuming process. Users had to restore the entire website to a previous version, extract the necessary files, and then revert the site back. Manually downloading backups was also cumbersome, and exporting backups to external sources wasn’t possible.
With Local Backups, you can now download backups directly to your file system. This feature allows you to easily retrieve individual files or tables and export data to any external source.
October 1, 2025

New: Cross-Series Vertical Scaling for Vultr

We’ve made scaling on Vultr even easier!
Until now, switching between General Purpose and CPU Optimised servers required cloning—resulting in new IPs and added setup time. With this update, that’s a thing of the past.
You can now seamlessly switch between General Purpose and CPU Optimized servers without cloning or IP changes.
  • Scale workloads directly from the Vertical Scaling Interface
  • Move back and forth between server types as your needs evolve
  • No downtime, no extra setup, no IP changes
⚠️ Note: This feature is available only for Vultr’s General Purpose and CPU Optimized servers. Standard and High-Frequency servers still require cloning.
September 30, 2025

WP Partners Hub is Live! Unlock Growth and Efficiency

We’re thrilled to announce the launch of the WP Partners Hub, which integrates a curated set of premium WordPress plugins directly into the Cloudways platform. This is an exciting addition, especially for our agency and freelancer users, offering:
  • Exclusive Discounts: Enjoy partner-only pricing on premium plugins for Cloudways customers.
  • One-Click Integration: Seamlessly integrate plugins with zero installation friction, making adoption quick and easy.
The WP Partners Hub is now a powerful growth tool for our customers and a major competitive advantage for Cloudways.
September 24, 2025

Breeze Build 2.2.20 Now Updated on WordPress.org

Breeze Build 2.2.20 is updated on WordPress.org.
  • Improved: Added a proper verification process for Varnish cache purge.
  • Improved: Updated the CSS minification library and refined CSS cleaning rules for better optimization.
Added: Cloudflare cache now automatically purges when the “Clear Cache” action is triggered from post edit links.
September 23, 2025

PHP 8.4 Now Available on Cloudways

We’re excited to announce that PHP 8.4 is now officially available on all new and existing Debian 11 and Debian 12 servers. You can now enjoy the latest features and improvements with this release on your Cloudways platform.
September 16, 2025

Breeze Build 2.2.19 Now Updated on WordPress.org

Breeze Build 2.2.19 has been updated on WordPress.org.
  • Fixed: Resolved video lazy loading conflicts by ensuring compatibility with native lazy load and excluding WordPressshortcodes from lazy loading.
  • Improved: Enhanced file and folder permission handling – missing file/folder checks will no longer appear when the cache system is disabled.
September 16, 2025

PHP 8.4 Release Update

We wanted to give you a quick update regarding the release of PHP 8.4. The release has been rescheduled for September 18th, 2025, as we are currently awaiting final validation from our InfoSec team. We will keep you informed once it's ready to go live.
September 12, 2025

PHP 8.4 Release Coming Soon

We’re excited to announce that PHP 8.4 will be available across the platform starting September 16, 2025 (Tuesday). All existing Debian 11 and Debian 12 servers will automatically have PHP 8.4, and users can upgrade their PHP version through the Packages section.
  • Upgrade Path:
For customers using older PHP versions, the following upgrade paths will be available:
    • PHP 5.6 → 7.4 → 8.0 → 8.1 → 8.2 → 8.3 → 8.4
    • PHP 7.0 → 7.4 → 8.0 → 8.1 → 8.2 → 8.3 → 8.4
    • PHP 7.1 → 7.4 → 8.0 → 8.1 → 8.2 → 8.3 → 8.4
    • PHP 7.2 → 7.4 → 8.0 → 8.1 → 8.2 → 8.3 → 8.4
    • PHP 7.3 → 7.4 → 8.0 → 8.1 → 8.2 → 8.3 → 8.4
    • PHP 7.4 → 8.0 → 8.1 → 8.2 → 8.3 → 8.4
Important Note: All Debian 11 and Debian 12 servers will have PHP versions 7.4, 8.0, 8.1, 8.2, 8.3, and 8.4 available.
September 3, 2025

Breeze Build 2.2.18 Now Updated on WordPress.org

Breeze Build 2.2.18 has been updated on WordPress.org.
  • Improved: Enhanced security handling for JavaScript fetch and XHR requests to ensure safer data communication.
  • Improved: The Purge Cron Job now also clears the Cloudflare cache, ensuring complete cache invalidation.
Added: The Lazy Load library instance is now available on the window object for users with custom setups.
September 2, 2025

Announcement: User/Password Deployment Across Servers

We’ve made an important update to enhance security on Cloudways. Redis usernames and passwords have now been set for each application across all Cloudways servers. This update will be applied during regular maintenance windows and will not impact your applications.

What You Need to Know:

  • There will be no disruption to your services during this update.
  • The current default access (without username/password) will remain active.
  • Redis authentication with usernames and passwords will be enforced in a future update, and we will notify you when that happens.
August 8, 2025

DO Basic 32GB Premium Server Now Available in NYC1

We’re excited to announce that, in response to high customer demand, we will be enabling the DO Basic 32GB Premium Server Size in the NYC1 region starting Monday, August 11, 2025.
From this date onward, customers with NYC1-based servers will be able to scale their servers to the new 32GB Premium size. This addition provides more flexibility and performance options for your applications.
Historically, servers in the NYC1 region were limited in terms of size options due to provider-side capacity issues. As a result, we transitioned to the NYC3 region as our standard two years ago, and new server sizes were introduced there. With this update, we’re bringing the 32GB Premium server size to NYC1 to meet customer needs.
August 6, 2025

Breeze Build 2.2.17 Now Updated on WordPress.org

Breeze Build 2.2.17 has been updated on WordPress.org.
  • Enhancement: A new Purge Progress notification has been added to keep users informed when a purge action is actively running.
July 16, 2025
Enhancements

Breeze 2.2.16 Now Available on WordPress.org

The API response timeout has been increased from 4 seconds to 30 seconds. Breeze is now better equipped to handle slower external APIs, which helps prevent request failures.
July 15, 2025
Enhancements

Log Structure Updated for New Stack Applications

We’ve restructured application logs as part of our upcoming public preview for the new Cloudways stack. This update improves clarity and consistency across log files.


New applications will be provisioned on a new log structure by default. A network-wide update will also be rolled out soon to bring existing applications in line.


What’s changed:

  • Static content logs nginx_{apptype}-{serverid}-{app-id}.access|error.log → renamed to static_{apptype}-{serverid}-{app-id}.access|error.log
  • Backend (previously Apache) logs apache_{apptype}-{serverid}-{app-id}.access|error.log → renamed to backend_{apptype}-{serverid}-{app-id}.access|error.log
  • User interface labels updated In the Application → Monitoring → Logs screen, nginx is now labeled as static, apache is now labeled as backend

These changes help users better understand log sources and simplify debugging in general.

July 9, 2025
Enhancements
New Features

Improved Filtering, Pagination, and Sorting for Server and App Listings

Managing servers and applications is now faster and more flexible. Based on customer feedback, we’ve added custom pagination, advanced filters, and updated sorting options on the listing pages. Key updates include:
  • Pagination: View 10, 20, or 30 items per page
  • Server Filters: Filter by provider and server status (Running or Stopped)
  • Application Filters: Filter by server (up to five), app type (e.g., WordPress, Magento), and environment (Production or Staging)
  • Sorting Enhancements:
    • Server listing: sort by Date Created, Name, or App Count
    • Application listing: sort by Date Created, Name, or Project
    • Older sorting options like Status and Provider are now available under filters for a cleaner experience
These changes improve navigation and speed up workflows, especially for users managing multiple servers or applications.
July 8, 2025
Enhancements
New Features

Vultr & Linode General Purpose and CPU-Optimized Now Available on Cloudways Platform

We’ve added Vultr and Linode General Purpose and CPU-Optimized servers to the Cloudways platform, along with an upgrade to Vertical Scaling for Linode servers. What’s new:
  • General Purpose servers offer dedicated CPUs and balanced memory (4GB per vCPU), ideal for high-traffic sites and resource-intensive apps.
  • CPU-Optimized servers deliver more raw processing power with a 2:1 CPU-to-RAM ratio, perfect for compute-heavy workloads.
Improved Vertical Scaling (Linode only): You can now scale up or down without cloning your server. When scaling down, you can return to the originally launched server size with no domain changes or manual migration.
  • Traditional vertical scaling (CPU/RAM/Storage) is still available.
  • Downscaling to other sizes will still require server cloning.
These updates give users more control, better performance matching, and less manual work when scaling applications.
July 7, 2025
Enhancements

Breeze 2.2.15 Now Available on WordPress.org

We’ve improved how Breeze handles Cloudflare cache purge requests. The response messages are now clearer, giving users better feedback and greater transparency during the cache purge process.
July 7, 2025
Enhancements

Improved Product Visibility in the Navigation Menu

We’ve updated the Products tab on the Cloudways website to make it easier for visitors and customers to explore our platform offerings. What’s improved:
  • Core products like Cloudways Flexible, Autonomous, Client Billing & Reporting, and AI Copilot are now more visible
  • Add-ons are better organized for easier access
  • Cloud providers are now listed alongside products
This UI update helps users quickly understand what Cloudways offers and navigate the platform more efficiently.
July 7, 2025
Enhancements
New Features

Password Protection Now Available for All Applications

The Password Protection feature is now available across all applications. Previously limited to staging environments, it can now be enabled directly from the UI without manual .htaccess configuration. The feature is part of the public preview of the Lightning stack and helps users control access more easily.
July 3, 2025
Enhancements
New Features

Lightning (Nginx Stack) Now Available in Public Preview

The Lightning Stack, our new Nginx-based server stack, is now available in public preview on the Cloudways Platform starting July 8, 2025. Lightning offers major performance and resource efficiency improvements. Key benefits include:
  • Faster performance: Nginx handles both static and dynamic content with PHP-FPM, serving up to 54% more requests and 19% faster response times based on benchmark data
  • Better resource usage: Nginx’s event-driven model is more efficient with memory and CPU
  • Varnish integration: Built-in caching support improves delivery of dynamic content
  • Simplified architecture: One server layer replaces the reverse proxy model for easier maintenance
  • Optimized for modern apps: Ideal for applications that do not require .htaccess support
Please note:
  • .htaccess is not supported in the Lightning stack. Some WordPress Multisite features or plugins may not work as expected
  • One of the two firewalls included in the hybrid stack is not yet integrated. Full security coverage is expected within the next 2 to 3 weeks
Lightning is designed for performance-focused users who want faster load times and a leaner stack.
July 1, 2025

Magento 2.4.8, MariaDB 10.11 / 11.4, and OpenSearch 2.19 Now Supported

We’ve rolled out support for Magento 2.4.8, MariaDB 10.11 / 11.4, and OpenSearch 2.19 across the Cloudways Platform. These updates introduce new compatibility checks to ensure applications run on supported environments.
New server deployments:
  • WordPress, Laravel, and Custom PHP apps will now launch with MariaDB 10.11
  • Magento 2.4.8 apps will launch with:
    • PHP 8.3
    • MariaDB 11.4
    • OpenSearch 2.19
Search engine package renaming:
  • The "ElasticSearch" category is now labeled "Search Engine" housing both ElasticSearch & OpenSearch.
  • Available versions:
    • ElasticSearch 7.17
    • ElasticSearch 8.11
    • OpenSearch 2.19
  • This change is visible under Server Management → Settings & Packages → Packages and in the Manage Services section.
July 1, 2025

Magento 2.4.8, MariaDB 10.11/11.4, and OpenSearch 2.19 Now Supported

We’ve rolled out support for Magento 2.4.8, MariaDB 10.11 / 11.4, and OpenSearch 2.19 across the Cloudways Platform. These updates introduce new compatibility checks to ensure applications run on supported environments. New server deployments:
  • WordPress, Laravel, and Custom PHP apps will now launch with MariaDB 10.11
  • Magento 2.4.8 apps will launch with:
    • PHP 8.3
    • MariaDB 11.4
    • OpenSearch 2.19
Search engine package renaming:
  • The "ElasticSearch" category is now labeled "Search Engine" housing both ElasticSearch & OpenSearch.
  • Available versions:
    • ElasticSearch 7.17
    • ElasticSearch 8.11
    • OpenSearch 2.19
  • This change is visible under Server Management → Settings & Packages → Packages and in the Manage Services section.
June 25, 2025
Enhancements
New Features

Redis Security and Performance Enhancements in Progress

We’re introducing Redis authentication and access control to improve platform security and performance. This change will be rolled out in three phases.
  • Phase 1: Redis Socket Enablement
Now live on all newly provisioned servers and rolled out to existing servers in version V.250.
  • Phase 2: ACL Prerequisites (In Progress)
We are currently preparing the underlying system to support prefix-based Access Control Lists (ACL) in Redis. This is a backend improvement with no customer impact.
  • Phase 3: ACL Rollout and Self-Service
ACL-based Redis security will be standard on new servers once development is complete. A self-service option will be introduced for existing servers, allowing users to enable the feature when ready. These upgrades strengthen Redis access controls and improve overall platform performance.
June 18, 2025
Fix

Breeze 2.2.14 Now Available on WordPress.org

Version 2.2.14 includes important security fixes to improve site protection.
  • CSRF vulnerability resolved by adding proper nonce validation
  • Broken Access Control patched to ensure users cannot perform actions beyond their assigned roles
  We recommend updating to the latest version to keep your site secure.
June 16, 2025

Git Deployment Now Available on Autonomous

You can now connect your Git repository directly to applications on Autonomous. This new feature allows you to pull code changes with one click, making deployments faster and more reliable.
Git Deployment simplifies development workflows by removing the need for manual file edits or third-party tools. It's designed to help teams ship code with fewer steps and fewer errors.
June 13, 2025
Enhancements
New Features

AWS Server Storage Enhancement: Upgraded GP2 to GP3 Disks

We have upgraded the fleet of our AWS servers from GP2 to GP3 storage disks. This upgrade applies to all three disks of AWS servers i.e. root, database, and web disks. Why this upgrade matters:
  • GP2 performance depends on disk size: 3 IOPS per GB, up to 16,000 IOPS, with max throughput of 250 MB/s
  • GP3 offers consistent performance, regardless of size: baseline 3,000 IOPS and 125 MB/s, scalable up to 16,000 IOPS and 1,000 MB/s
  • GP3 delivers better performance, stability, and efficiency, especially during high traffic or concurrent usage.
These improvements ensure more predictable server performance and a smoother experience for AWS-based applications.
June 12, 2025
Fix

Breeze 2.2.13 Now Available on WordPress.org

Version 2.2.13 fixes compatibility issues with Elementor and WooCommerce variable products. It also resolves HTML entity decoding errors to ensure proper JavaScript rendering and improve plugin stability.
June 12, 2025
Enhancements

Kernel Version Upgraded Across Our Debian 11 Fleet

We have upgraded our fleet of Debian 11 servers to a newer kernel version to improve performance, security, and system efficiency. Performance improvements on Kernel 6.1:
  • 68% lower HTTP request latency
  • 60% faster page load and login times
  • 69% faster server processing (waiting time)
  • Nearly 2x faster asset loading
  • 81% improvement in TLS handshake time
  • Slight increase in overall request throughput
June 12, 2025

kernel version upgraded across our Debian 11 fleet

We have upgraded our fleet of Debian 11 servers to a newer kernel version to improve performance, security, and system efficiency.
Performance improvements on Kernel 6.1:
  • 68% lower HTTP request latency
  • 60% faster page load and login times
  • 69% faster server processing (waiting time)
  • Nearly 2x faster asset loading
  • 81% improvement in TLS handshake time
  • Slight increase in overall request throughput
June 11, 2025
Fix

Breeze 2.2.12 Now Available on WordPress.org

Version 2.2.12 includes two key fixes:
  • Resolved an issue where Lazy Load and Cross-Origin settings caused HTML entities to remain encoded on the front end
  • Fixed a bug where the breeze_clear_remote_gravatar cron event was not removed after plugin uninstallation
Both updates improve front-end rendering and cleanup behavior after removal.
June 5, 2025
Enhancements
New Features

Malware Protection Overview Now Available per Server

A new Malware Overview screen is now available, allowing customers to view the malware protection status of all applications on a server in one place. From this view, users can choose to activate the malware protection add-on in bulk for all applications on the server or select specific applications as needed. This feature provides better visibility and helps both customers and support teams take faster action when needed.
May 26, 2025
Enhancements
Fix

Breeze 2.2.11 Now Available on WordPress.org

Version 2.2.11 includes functional improvements and a key bug fix:
  • Fixed an issue where the cache was not automatically purged during plugin updates
  • Added support to clear Breeze cache when Elementor cache is cleared
  • Updated lazy load initialization and improved iframe handling to align better with browser-native behavior
These updates improve compatibility and overall caching reliability.
May 26, 2025
Enhancements

New Malware Protection Update: View Cleaned Code Injections

Customers using the Malware Protection add-on are now able to view code that was removed during cleanup from both files and databases. A new eye icon will appear in the Malicious tab. This allows customers to review the cleaned code directly within the platform. The update improves transparency and helps reduce support escalations by giving users more visibility into the actions taken.
May 5, 2025
Enhancements

Breeze 2.2.10 Now Available on WordPress.org

Version 2.2.10 introduces multiple enhancements to Breeze’s lazy loading functionality:
  • Added native lazy loading support for iframe elements
  • Added lazy load support for video elements with multiple source tags
  • Added support for .webp image format in lazy loading
  • Switched from Lazysizes to Vanilla LazyLoad, reducing script size and improving efficiency
  • Improved lazy load placeholders by using Base64-encoded inline images for faster rendering
These updates help improve site performance and expand lazy load compatibility.
April 23, 2025
Enhancements
Fix

Firewall Settings Now Accessible Through the User Interface

Users can now manage key firewall settings directly from the Cloudways UI. These new controls give customers more flexibility and visibility over security configurations. Available in Servers → Security → Firewall → Settings icon:
  • Enhanced DoS Request Limit Select from 50, 100, 150, 200, or 250 requests per 30 seconds. Default is 250.
  • Weak Password Protection Enable or disable protection for weak passwords. Default is enabled.
Available in Servers → Settings → Advanced → Apache section:
  • Request Body Size Limit Choose between 128MB, 256MB, or 512MB. Default is 128MB. This should only be increased if the application is showing request body size-related errors.
Work is also in progress to bring bot protection toggle support for i360 Webshield to the UI. This will be included in a future update once integration adjustments are complete.
April 21, 2025
New Features

New Features for Client Billing and Reporting Now Live

Two updates have been released to improve billing flexibility and streamline subscription management on the platform.
  • Redesigned Stripe Connection Flow
The Stripe setup process has been improved for:
  • Users with restricted Stripe accounts
  • Returning subscribers reconnecting existing profiles
  • First-time users onboarding to client billing
The updated flow includes clearer guidance, simplified actions, and a smoother interface. Targeted emails will be sent to users with restricted accounts, including a direct link to restore access and complete setup.
  • Auto-Charge for Recurring Invoices
Auto-charge can now be enabled per client, helping users automate billing for ongoing services.
  • Recurring and one-time invoices are automatically charged to the client’s saved card
  • A status indicator shows whether auto-charge is active for each client
  • Users can toggle the feature on or off from the client’s profile at any time
Apr 10, 2025
Enhancements
Fix

Breeze 2.2.9 Now Available on WordPress.org

Version 2.2.9 includes a key bug fix and a caching enhancement:
  • Fixed a PHP error that occurred when a new comment was submitted
  • Improved cache handling to automatically clear after plugin updates, ensuring accurate content display
These updates improve plugin stability and reduce the need for manual cache clearing.
April 9, 2025
Enhancements
New Features

Debian 12 Now Available on All New Servers

Starting April 9, 2025, all newly launched servers on the Cloudways Platform will run on Debian 12. This update brings improvements to system stability, security, and compatibility with the latest stacks and packages. From a customer perspective, the only visible change is the underlying OS and updated package versions. No functional impact is expected. Any issues related to Debian 12 can be escalated through the standard support process. The user interface and related Knowledge Base articles will be updated to reflect this change.
April 9, 2025
Enhancements
New Features

New Nginx-Based Stack Now Live in Private Preview

The new Nginx-based stack is now live on the Cloudways Platform in private preview. Access is currently limited and controlled through internal flags, with broader onboarding scheduled to begin next week.
March 20, 2025
Fix

Breeze 2.2.8 Now Available on WordPress.org

Version 2.2.8 includes two fixes related to cache management via scheduled tasks:
  • The breeze_purge_cache cron event is now created automatically when the Breeze plugin is activated
  • The cron event is now removed properly on both single-site and multisite setups when the plugin is deactivated
These updates improve automated cache handling and cleanup.
March 20, 2025
Enhancements
New Features

UI and UX Improvements for Server, Application, and Backup Management

We’ve made several updates to improve navigation and performance across the Cloudways platform. These changes are focused on helping users manage resources more efficiently in the Unified Interface.


Server and Application Management Dropdown:
  • The header dropdown now uses a new API for faster, more efficient data retrieval
  • Displays the 5 most recently created servers or applications by default
  • Includes a "View All" link for easy access in larger environments
  • Sorting now defaults to newest resources first, replacing the previous oldest-first behavior
  • A new side drawer with search shows more details for environments with large lists of servers or apps

Application Backup & Restore Page:
  • The "Take Backup Now" option is immediately visible, even while restore points are still loading
  • Previously, customers had to wait for all data to load before taking action
Domain Management Update – Unified Interface:
  • The "Make Primary" domain operation no longer causes a temporary server block
  • Users can now track the progress directly from the Domain Management tab
  • Backend validation steps have been optimized for slightly faster execution

These updates are designed to improve speed, usability, and control for users working across multiple servers or applications.

March 19, 2025
Enhancements
New Features

Malware Insights Now Available for Database Injections

Cloudways users can now access detailed insights for malware detected in application databases. Earlier, only general notifications were shown, without identifying where the injection occurred. A new column has been added in the Malicious tab to display the exact table name, column, and row ID of the affected database entry. The update improves visibility and helps users take quicker, more informed action.
March 18, 2025

UUX Improvements: Dashboard Performance and Server/Application Listing Enhancements

We’re excited to announce significant UI/UX improvements focusing on the unified dashboard and server/application listing. These enhancements are part of our ongoing commitment to platform optimization and will be deployed on Tuesday, March 25th, 2025.


Key Improvements:
  • Optimized Dashboard Performance: A new API endpoint now retrieves only the essential data for the dashboard, reducing load times and improving responsiveness.
  • On-Demand Server/Application Pagination: Data is now loaded as needed, enhancing initial load times and overall performance.
  • Enhanced Server/Application Listing: A new side drawer feature with search functionality provides detailed information on applications, projects, and team members for easier management.

Note: The Safeupdates icon on the applications listing page has been removed.


What’s Coming in Q2:
  • Improved Pagination Controls: Users will be able to customize the number of applications or servers displayed per page (e.g., 10, 20, 30, etc.).
  • Advanced Sorting and Filtering: Enhanced sorting and filtering options will allow users to easily locate and manage resources.
March 14, 2025

DigitalOcean General Purpose and CPU-Optimized Servers Now Available on Cloudways Platform

We’ve added DigitalOcean General Purpose and CPU-Optimized servers to the Cloudways platform, along with an upgraded Vertical Scaling experience for DigitalOcean users.
What’s new:
  • General Purpose servers offer dedicated CPUs and balanced memory (4GB per vCPU), ideal for high-traffic sites and resource-intensive apps.
  • CPU-Optimized servers deliver more raw processing power with a 2:1 CPU-to-RAM ratio, perfect for compute-heavy workloads.
Improved Vertical Scaling: You can now scale up or down without cloning your server. When scaling down, you can return to the originally launched server size with no domain changes or manual migration.
  • Traditional vertical scaling (CPU/RAM/Storage) is still available.
  • Downscaling to other sizes will still require server cloning.
These updates give users more control, better performance matching, and less manual work when scaling applications.
March 13, 2025

Breeze 2.2.7 Now Available on WordPress.org

We’ve released Breeze version 2.2.7 with an important improvement:
  • Breeze cache now automatically purges whenever you update the global Header/Footer in Elementor.
This ensures your changes appear instantly without needing manual cache clearing.
March 11, 2025

PHP 8.3 Now Available on Cloudways Autonomous

PHP 8.3 is now live on Cloudways Autonomous! This update brings improved performance, security, and code reliability, including:
  • Typed Class Constants for stricter data integrity.
  • json_validate() for simplified JSON error handling.
  • Performance Optimizations with JIT enhancements and better memory management.
  • Improved Code Efficiency with updates to readonly properties and the random extension.
What This Means for You:
  • Stay Ahead: Offering the latest PHP version keeps us competitive, attracting developers seeking top performance.
  • Fewer Issues: More stable code means fewer support requests and lower costs.
  • Faster Experiences: Quicker page loads for a smoother user experience.
  • Happier Customers: Faster, more secure apps lead to improved satisfaction and reduced churn.
PHP 8.3 helps developers build faster, more secure, and scalable applications with less effort.
March 10, 2025

Introducing Product Trials for Cloudways Flexible and Autonomous

We’re excited to announce the launch of Product Trials for both Cloudways Flexible and Cloudways Autonomous. Previously, only Cloudways Flexible offered a free trial, and Cloudways Autonomous was only available to paid users. 
Based on user feedback, we’ve now made it possible for everyone to try both products risk-free for 3 days, with no upfront commitment.
Key Updates:
  • Cloudways Flexible and Cloudways Autonomous now offer independent trials.
  • Trials can run simultaneously, allowing users to compare the two products side-by-side and make better-informed decisions.
Users can upgrade either product when they’re ready, without being tied to one or the other.
March 6, 2025

Breeze 2.2.5 Now Available on WordPress.org

This update brings key performance improvements:
  • Improved CF & Varnish cache purge for custom permalinks
  • Enhanced Varnish cache validation to reduce extra HTTP requests
  • Optimized object cache flush to clear only relevant cache
March 6, 2025

Breeze 2.2.6 Now Available on WordPress.org

We’ve released Breeze version 2.2.6 with the following fix:
  • Resolved a PHP warning that appeared when changing comment status.
This update improves stability and ensures smoother site performance.
Feb 27, 2025

Partial Restore Now Available on Cloudways Autonomous

We’ve introduced Partial Restore on Autonomous. You now have the flexibility to restore only what you need, whether that is web files, the database, or the entire site. This gives you greater control over the recovery process and helps avoid unnecessary disruptions.
What’s new for you?
  • Restore with precision: Choose to restore web files, the database, or the full site without affecting other components.
  • No more overwrites: Fix targeted issues while keeping your most recent updates safe.
  • Faster, easier recovery: Resolve issues without having to roll everything back.
  • Less reliance on support: Handle many restoration tasks independently without waiting for manual help.
With Partial Restore, recovering your site is now simpler, safer, and more efficient.
Feb 25, 2025

Breeze Surpasses 400,000+ Active Installations

We’re excited to announce that Breeze now powers 400,000+ active websites. A huge thank you to our community for your trust and support.
Feb 18, 2025

Breeze 2.2.3 Now Available on WordPress.org

  • Fix: Added support for custom headers array.
  • Fix: Homepage cache now automatically purges when updating a POST/CPT.
Feb 18, 2025

Breeze 2.2.4 Now Available on WordPress.org

  • Fix: The PHP warning related to autoload of the MobileDetect library has been fixed.
Feb 17, 2025

New Update on Cloudways Autonomous

As part of our continuous performance optimization efforts, we have successfully migrated all users from MySQL to MariaDB 10.11. The transition was smooth and seamless, with no downtime.
Why the Migration?
  • Improved Performance: MariaDB can process many requests simultaneously without slowing down, thanks to better replication and connection handling.
  • Faster Queries: Optimizations ensure that queries run faster as the database size grows.
  • Better Scalability: It can handle thousands of simultaneous connections without overloading CPU usage.
Note: Cloudways Flexible has already adopted this change.
Feb 6, 2025

Breeze 2.2.2 Now Available on WordPress.org

This release focuses on stability improvements and bug fixes:
  • Fix: Resolved PHP warnings for Host Files Locally feature.
  • Fix: Breeze configuration file handling improved for multisite and uninstall.
  • Fix: Purge Internal Cache no longer appends multiple query parameters.
  • Fix: Updating a Page/Post/CPT now clears cache for that content, taxonomies, and archive page.
Jan 30, 2025

Support Add-on – UI Improvement

As part of our ongoing efforts to improve user experience and transparency, we’re excited to announce key UI enhancements to the Support Add-on within the Cloudways platform. These updates went live on January 31, 2025.
Current Challenges:
  • The existing support scope selection used a modal dialog, which didn’t align with best practices for user interaction.
  • The modal lacked essential information, making it harder for customers to make informed decisions.
Improvements:
  • Dedicated Full-Page Flow: The modal has been replaced with a full-page flow, giving users more space to understand the available support scopes.
  • Support Center in Left Navigation: A Support Center has been added to the left navigation pane, allowing quick access to various support resources.
Enhanced User Experience: These changes provide users with a clearer, more transparent view of support options, helping them make better decisions and improving overall satisfaction. What This Means for You:
  • There are no changes to how the Support Add-on functions.
  • The only difference is the transition from a modal pop-up to a full-page layout and the addition of a Support Center.
Jan 29, 2025

Marketing Announcements for Client Reporting Now Live

Marketing announcements for Client Reporting are now live. Additionally, we’ve launched a promotion on Client Billing and Reporting, offering the Growth Plan free for one month.
Jan 28, 2025

Introducing New Server Size – Vultr HF 58GB

We’re excited to announce the release of a new server size for the Vultr Cloud Provider: Vultr HF 58GB. This High Frequency server is priced at $405/month or $0.6027/hr and comes with the following specifications:
  • RAM: 58GB
  • CPU/Processor: 16 vCPU
  • Storage: 1TB
  • Bandwidth: 9TB
Jan 16, 2025

New Update on Cloudways Autonomous

We’ve listened to our customers and are excited to announce a reduction in bandwidth overage costs for Cloudways Autonomous. The cost has been lowered from $0.10 to $0.04 per GB. This means that if a user exceeds their plan’s bandwidth quota by 10GB, it will now only cost $0.40 for the additional 10GB.
Jan 15, 2025

New Release on Cloudways Autonomous

We’re excited to announce the release of Cron Job Management for Cloudways Autonomous. This feature was one of the top-rated requests on feedback.cloudways.com.
Previously, there was no way to add custom cron jobs for Cloudways Autonomous. Now, users can automate their workflows by executing PHP scripts at set intervals or running CURL commands on a schedule.
With this update, users can:
  • Add, edit, or delete custom cron jobs (currently supporting PHP and CURL commands).
  • Access cron logs from a temporary folder inside public_html.
Note: Wget and the advanced cron editor are not available at this time.
Jan 14, 2025

Safe Updates Improvement: Expanded Scanner App Capabilities

We’re excited to announce an enhancement to our Scanner App that will provide greater accuracy and reliability for Safe Updates. Previously, the Scanner App focused only on the homepage, potentially missing issues on inner pages. With this update, customers can now test additional URLs, providing more comprehensive coverage for their site. This improvement is being released today, 14/01/2025.
What’s New:
  1. Visual Regression Testing Suite (VRT):
    • A new option will be available under the Schedule tab of Safe Updates for applications.
    • The VRT Suite includes a Manage Pages button allowing users to:
      • Add, Edit, or Delete Custom URLs: In addition to the homepage, users can now specify multiple inner pages to be tested.
      • Bulk Add URLs: Easily add multiple URLs for faster setup.
      • Custom URL Limit: Users can add up to two URLs per app, with a helpful indicator to track the limit.
  2. VRT Enhancements:
Detailed Failure Modals: If an update fails due to a layout break, customers will see VRT results in the error modal. Clicking on the results will show before-and-after screenshots, helping users quickly spot and assess visual discrepancies.
Jan 13, 2025

PHP End-of-Life Upgrades – Phases 2, 3, & 4

We are moving forward with the next round of PHP upgrades for Phases 2, 3, and 4, where deprecated PHP versions 5.6, 7.0, 7.1, 7.2, and 7.3 will be upgraded to PHP 7.4. This is part of our ongoing effort to ensure your applications remain secure and performant.
Key Dates:
  • Upgrade Start: January 20th, 2024
  • Upgrade End: February 9th, 2024
What’s Happening:
  • Customers will receive email notifications starting January 13th, 2024, to schedule their maintenance windows. This will give you a 7-day notice before the upgrade.
  • Customers who requested extensions for their PHP upgrades until February or March 2024, or those with lifetime extensions, will not be part of this batch.
Next Steps for You:
  • Upgrade Process: There’s no action needed on your part for the upgrade. We will automatically upgrade your PHP version if you’re on one of the deprecated versions.
  • If you haven’t already upgraded, we recommend doing so to ensure compatibility with the latest features and security updates.
  • For premium customers, our Customer Success team will be in touch to assist with the upgrade.
We encourage you to reach out to Customer Support if you have any questions or concerns about the upgrade process.
Jan 8, 2025

Breeze 2.2.1 Now Available on WordPress.org

This update improves multisite support and resolves font issues:
  • Fix: Enhanced functionality to support multisite networks with over 100 subsites.
  • Fix: Resolved issues with locally hosted fonts affecting font rendering.
December 11, 2024

Breeze 2.2.0 Now Available on WordPress.org

This release includes improvements to cache management and important bug fixes:
  • Improved: Cache purging messages now display purge status per module.
  • Improved: Error notices for file/folder permission issues no longer appear when cache is OFF.
  • Fix: Prevented caching of Cloudflare firewall headers using Cache-Control headers and Page Rules.
  • Fix: Corrected default options saving for HTML Optimization tab settings.
  • Fix: Resolved issue where links stayed cached despite being in ‘Never Cache URL(s)’
December 2, 2024

Breeze 2.1.20 Now Available on WordPress.org

This release delivers multiple fixes to improve stability and compatibility:
  • Fix: Lazy load library no longer loads when disabled.
  • Fix: Improved Lazy Load compatibility with Elementor and EWWW Image Optimizer.
  • Fix: Updated Heartbeat option range with new settings.
  • Fix: Cache reset now works for “Latest Comments” block in Gutenberg when comments are approved, deleted, or edited.
  • Fix: Enhanced validation for URLs in “Never Cache URL(s)” option.
November 14, 2024

Breeze 2.1.19 Now Available on WordPress.org

This release includes important fixes:
  • Fix: ‘Never Cache URL(s)’ now supports URLs with non-ASCII characters.
  • Fix: Plugin update process improved to automatically remove related cron jobs.
October 31, 2024

Breeze 2.1.18 Now Available on WordPress.org

This update fixes a WooCommerce-related caching issue:
  • Fix: Resolved an issue where setting WooCommerce pages as the homepage excluded all pages from caching in both single and multisite environments.
October 22, 2024

Breeze 2.1.16 Now Available on WordPress.org

This update improves WooCommerce compatibility:
  • Fix: Refactored woocommerce_after_product_object_save hook to ensure it runs only once per request when products are updated via API.
October 9, 2024

Breeze 2.1.15 Now Available on WordPress.org

  • Fix: Resolved vulnerabilities related to Broken Access Control and Cross-Site Scripting (XSS), as reported by Patchstack.
October 3, 2024

Debian Migration Phase 3

We are upgrading servers from Debian 10 → Debian 11 and MariaDB 10.4 → MariaDB 10.5 as part of our ongoing migration plan.
  • Migrations run from October 7 – October 27, 2024.
  • Customers will receive an email with their specific migration date, server details, and MariaDB upgrade information.
  • Maintenance windows set by customers will be respected.
  • Servers requiring manual attention or with custom configurations have been excluded from this schedule.
Batch Schedule:
  • Oct 7 – 13: Standard servers (~2k)
  • Oct 14 – 20: Standard customers (~1.8k)
  • Oct 21 – 26: Advanced & Premium customers (~4k)
If you’re an Advanced/Premium customer and need more time or details, please refer to the FAQs shared in the migration email or contact our support team.
September 30, 2024

New Datacenter Release – AWS Tel Aviv

Starting October 9, 2024, the AWS Tel Aviv Datacenter will be available on the Cloudways Platform.
This new region offers:
  • Faster load times
  • Enhanced performance
  • Low-latency hosting for businesses targeting users in Israel and nearby regions
September 18, 2024

New Release on Cloudways Autonomous

We’re excited to announce the full release of the Disk Space Breakdown feature for all new and existing Cloudways Autonomous applications!
With this feature, users can now easily view the top five folders and database tables consuming the most disk space in public_html. Designed for ease of use, it helps users who may not have the time or expertise to connect via SSH or a database client. This feature offers a quick, accessible overview of disk usage, with the option to click "Refresh" for the most up-to-date information whenever needed.
September 17, 2024

New Release on Cloudways Autonomous

We’re excited to announce the release of the Cloudflare Helper Plugin for all new Cloudways Autonomous applications. This plugin significantly improves response times in WP Admin, especially when users make post requests such as updating products, adding new products, changing themes, or updating pages.
The plugin will automatically purge the Cloudflare cache on the following triggers:
  • When a user creates, deletes, or updates any post or page via WP Admin.
  • When a user changes or activates their theme.
  • When a user manually clears the cache from WP Admin.
September 12, 2024

Breeze 2.1.14 Now Available on WordPress.org

  • Fix: Resolved JavaScript warning related to missing href attributes in links.
  • Fix: Fixed cache issue when updating posts on sub-blogs in multisite environments.
September 2, 2024

Important – Malware Bot Alerts

We want to inform everyone that starting September 9th, we will be activating the Cloudways Bot Alert for Malware. This alert will notify customers if their website has been hacked or infected with malware.
In contrast to the previous Vulnerability Scanner Alerts, which caused many issues for our support team, we’ve taken a more customer-centric approach this time. 
Customers will first receive an email informing them of the activation. Alerts will only be sent if their applications are compromised. If customers wish to opt-out before the alerts are enabled, they can do so through the Bot notification settings. However, we strongly recommend keeping the alerts active, as they will only be triggered when it is 100% certain that the site is infected.
August 29, 2024

Breeze 2.1.13 Now Available on WordPress.org

  • Fix: Cache now automatically purges when scheduled posts are published.
  • Fix: Updated Knowledge Base reference link for the ‘Never Cache URL(s)’ option in Advanced Options.
August 20, 2024

Important Update: Upcoming PHP End of Life Upgrades

We are beginning a major upgrade across our platform, moving servers from PHP 5.6, 7.0, 7.1, 7.2, and 7.3 → PHP 7.4. This ensures a more secure, reliable, and high-performing hosting experience.
Key Details:
  • Upgrade Timeline: PHP upgrades start on September 2, 2024 and will run in weekly batches.
  • Notifications: Customers will receive an email 7 days before their scheduled upgrade with details and the option to set a preferred maintenance window.
  • Scope: Phase 1 will focus on WordPress servers, minimizing downtime risk.
  • Failed Upgrades: If an upgrade fails, our team will investigate, reschedule, and notify the customer with a new date.
  • Exclusions: Debian 7 servers are not included in this round of upgrades.
Note: Phase 1 upgrades will be completed before October 2024 to avoid impact during the BFCM shopping season.
August 9, 2024

Sunset of Cloudflare’s Auto-Minify

Cloudflare announced the deprecation and sunset of Auto-Minify in August. We are pleased to inform everyone that Cloudflare's Auto-Minify has now successfully sunset across Cloudways.
  • Auto-Minify is now disabled by default for all websites.
  • The option has been removed from the UI.
The landing page and Knowledge Base articles will be updated by next week.
August 7, 2024

SafeUpdates Improvement

We’ve introduced a new check within SafeUpdates to address an issue where updates were getting aborted with a 50X error. Our analysis found that if a customer enabled SafeUpdates but later disabled application access from the application settings, the update would fail.
To prevent this, we’ve added a health check before executing SafeUpdates. If the application is disabled, the client will see the following message:
  • Status: Aborted
Details: Application disabled from Application settings
August 6, 2024

Update in Webstack Alerts – Inclusion of IM360

As part of our ongoing efforts to enhance service quality and customer satisfaction, we’re adding IM360 to core Webstack services alerts. While the service is already integrated with our auto-healing capabilities, we’re taking proactive steps ahead of the Firewall release to ensure continuous operation and server protection.
August 5, 2024

Upcoming Debian 10 → 11 and MariaDB 10.4 → 10.5 Upgrades

We are reattempting migrations for standard customers whose servers were not upgraded or experienced failures during earlier batches.


Key Details:
  • Upgrade Window: August 8 – August 22, 2024
  • What’s Changing:
    • Debian 10 → Debian 11
    • MariaDB 10.4 → MariaDB 10.5 (if applicable)
  • Maintenance Windows: Your preferred maintenance window will be respected.
  • Notifications: Customers will receive an email with server details, migration timing, and MariaDB upgrade information.
July 24, 2024

Announcing Application Recovery on Cloudways Autonomous

We’re excited to introduce Application Recovery on Cloudways Autonomous. Here’s how it works:
  • Backup Retention: Application backups are stored for 14 days only.
  • Recovery Eligibility: Only the last available backup is eligible for recovery.
  • Staging Applications: Staging applications cannot be recovered.
  • Version Snapshots: Each deleted version of an application will retain its own snapshot in the recovery list, giving users the flexibility to choose any recovery point.
July 4, 2024

Breeze 2.1.11 Now Available on WordPress.org

  • Fix: Resolved incorrect previous versions list under the Breeze Rollback Version option.
July 3, 2024

New Server Size Available – AWS Micro

We’ve added a new server size option on AWS: AWS Micro, starting at $20.56/month (or $0.0286/hr).
Specs:
  • RAM: 1 GB
  • CPU: 2 vCPU
  • Storage: 20 GB
  • Bandwidth: 2 GB
You can now select AWS Micro when launching a new server on the Cloudways Platform.
July 2, 2024

Breeze 2.1.10 Now Available on WordPress.org

This release introduces a new cache management feature along with important fixes:
  • Add: Option to clear cache for individual WordPress post types and custom post types.
  • Fix: Resolved warning issue during product updates via WP-CRON.
  • Fix: Fixed browser back button issue that redirected to the same URL.
July 1, 2024

New Datacenter – Linode

We’re excited to announce the addition of a new Linode Datacenter located in Washington DC.
June 27, 2024

Upcoming Debian 10 → 11 and MariaDB 10.4 → 10.5 Upgrades

We are upgrading servers from Debian 10 → Debian 11 to ensure a more secure and reliable hosting environment. For servers running MariaDB 10.4, this will also include an upgrade to MariaDB 10.5 (since 10.4 has reached end of life).
Key Details:
  • Upgrade Start Date: July 10, 2024
  • Notifications: Customers will receive an email 7 days before their scheduled migration with server details and the option to set a maintenance window.
  • Scheduling: Upgrades will run in daily batches, organized account-wise for consistency.
  • Failed Migrations: Any failed upgrades will be investigated, fixed, and rescheduled with customer notification.
Note: This round excludes servers running Debian 10 with PHP versions below 7.4.
June 20, 2024

PHP 8.3 Now Available on Cloudways

PHP 8.3 will be available across all Debian 10 & 11 servers. Customers can upgrade to PHP 8.3 directly from the Packages section in the Cloudways Platform.
Key Details:
  • Older PHP versions remain supported under our depreciation policy with defined upgrade paths.
  • On Debian 11 servers, available upgrade path: 7.4 <> 8.0 <> 8.1 <> 8.2 <> 8.3.
  • ionCube is not yet available for PHP 8.3.
June 10, 2024

Bulk Domain Addition

We’re excited to announce the ability to add domains in bulk within the Domain Management section. This update improves the user experience for customers who need to add multiple domains to their application at once, instead of doing it one by one.
P.S: This feature is available only in the new UI.
June 5, 2024

Breeze 2.1.9 Now Available on WordPress.org

Fix: Resolved issue where images in the viewport did not load when JavaScript lazy-load was enabled.
May 29, 2024

Breeze 2.1.8 Now Available on WordPress.org

  • Add: Option to roll back the plugin to previous versions.
  • Fix: File names now generated using SHA512 instead of MD5.
  • Fix: PHP notice issue with “Never Cache URL(s)” option resolved.
  • Fix: Compatibility issue with WP-Lister plugin resolved.
  • Fix: Conflict with FiboSearch – AJAX Search for WooCommerce resolved.
  • Fix: Viewport image loading issue with lazy-load enabled resolved.
  • Fix: Inline script issue converting Hebrew characters to UTF-8 resolved.
May 28, 2024

Feature Release – Malware Protection Add-On is Live

We are excited to announce that the Malware Protection Add-On is now live!
For more details, check out the Knowledge Base article: How to Use Malware Protection to Protect Your Applications
May 14, 2024

Application Migration Add-on – UI Improvement

We have rolled out a redesigned user interface for the Application Migration add-on to make the migration process smoother and more reliable.
What’s New:
  • A dedicated full-page flow replaces the old modal dialog.
  • More space and stability, reducing the risk of data loss.
  • Clearer navigation via the left sidebar and a new homepage for the add-on.
What This Means for You:
  • The migration process itself remains unchanged.
  • Only the interface has been improved for a better user experience.
  • The update will be available in the Unified UI.
May 13, 2024

Larger Premium DO Servers Now Available in Singapore (SGP1)

Customers can now launch larger DigitalOcean Premium servers in the Singapore region (SGP1) with the following sizes:
  • 32 GB
  • 48 GB
  • 64 GB
These additions provide more power and flexibility for high-traffic websites and resource-intensive applications.
May 9, 2024

Exciting News: Vultr/Linode Will Be Back with 23 New Datacenters

We are thrilled to announce that Vultr and Linode will be available again for all customers starting tomorrow. This launch will include the addition of 24 new datacenters (11 for Vultr and 13 for Linode).
New Regions for Each Provider:
Vultr:
  • Africa - Johannesburg
  • Europe - Manchester
  • Europe - Warsaw
  • Asia Pacific - Mumbai
  • Asia Pacific - Bangalore
  • Asia Pacific - Delhi
  • Asia Pacific - Melbourne
  • Europe - Madrid
  • Middle East - Tel Aviv
  • Asia Pacific - Osaka
  • South America - Santiago
Linode:
  • USA - Miami
  • USA - Chicago
  • USA - Seattle
  • USA - Los Angeles
  • South America - Sao Paulo
  • Europe - Milan
  • Europe - Netherlands
  • Asia Pacific - Chennai
  • Asia Pacific - Jakarta
  • Europe - Stockholm
  • Asia Pacific - Osaka
  • Europe - Paris
  • Europe - Madrid
April 24, 2024

New Feature Launch: Client Billing for Cloudways

Client Billing enables our users to invoice their clients directly from the platform, eliminating the need for third-party tools. This is part of our ongoing efforts to help agencies and freelancers streamline their workflows and increase productivity.
Client Billing Plans:
  • Free: Add up to 1 client and 2 services.
  • Growth ($4.99/month): Add up to 10 clients and 15 services.
  • Scale ($13.99/month): Add unlimited clients and services.
Important Information:
  • Stripe Integration: Client billing uses Stripe as the payment processor, so a Stripe account is required to use this feature.
  • Eligibility: The feature is available for users with the Agency or Freelancer persona. If you’re not in one of these categories but would like to try the feature, you can request access by applying the aos-access tag to your account.
April 22, 2024
Fix

Breeze 2.1.7 Now Available on WordPress.org

  • Fix: Enhanced WooCommerce default pages exclusion from cache.
  • Fix: Lazy-load placeholder updated to base64 encoding to prevent incorrect characters.
  • Fix: Improved compatibility of Delay All JS and Lazy Load Images with PHP 8.2.
  • Fix: Purge Cache After value now updates correctly when importing via CLI.
  • Fix: Resolved file permission warning in multisite after plugin reactivation.
April 22, 2024

New Features Released for Cloudways Autonomous

We’ve added two important features to make app management easier:
  • Application Cloning: Clone applications with a single click and choose the region for the new copy.
Database Manager: Manage your database directly through Adminer via the Launch Database Manager option, with optional HTTP authentication for extra security.
April 16, 2024

Rackspace Email Add-on – UI Improvement

We have rolled out a redesigned interface for the Rackspace Email add-on to make mailbox management easier and more transparent.
What’s New:
  • A dedicated full-page flow replaces the old modal dialog.
  • Easier mailbox creation, editing, deletion, and alias management.
  • Clearer pricing details displayed within the interface.
What This Means for You:
  • The Rackspace add-on functionality remains the same.
  • The update will only be visible in the Unified UI.
April 1, 2024

Cloudflare Improvement: Punycode Domain Support

Cloudflare integration now supports punycode domains provisioned with Let’s Encrypt SSL instead of Google SSL.
March 20, 2024

Introducing Per-Site Object Caching Control for WordPress Apps

Cloudways users will have the ability to enable or disable Object Cache Pro on a per-site basis, giving you greater flexibility and performance control for individual WordPress applications.
What’s New:
  • A new WordPress Settings tab under Application Settings consolidates all WordPress-related options.
  • Enable or disable Object Cache Pro independently for each site.
  • Works with WordPress, WooCommerce, Multisite, and Bundle installations.
  • Object Cache Pro is now installed as a regular plugin (no longer mu-plugin).
  • Full control from the Platform UI — install, remove, enable, or disable with a single toggle.
  • Redis is now part of the default stack across all servers.
Benefits:
  • Fine-tuned performance for individual sites without affecting others.
  • Greater flexibility in managing caching at the application level.
  • Improved security and stability with the removal of older install methods.
March 5, 2024

Redis Installation on Debian 10 Servers

We are adding Redis to all existing Debian 10 servers over the next two weeks. Redis has been part of our default stack since Debian 11 and will now also be available on Debian 10.
Why this matters:
  • Improves workflows like staging, cloning, recovery, and adding apps.
  • Prepares servers for the upcoming Debian 10 to 11 upgrade.
  • Supports moving Object Cache Pro management from the server level to Application Settings for greater flexibility.
Impact:
  • No impact on your applications.
  • Only Redis will be installed. Object Cache Pro will not be added or enabled unless already in use.
February 29, 2024

End-of-life Notice: Elasticsearch 7.9

  • Elasticsearch 7.9 (and below) reaches end of life on March 31, 2024.
  • Please upgrade to Elasticsearch 7.17 before this date.
  • After March 31, we will auto-upgrade remaining servers during their maintenance windows.
Reminder emails are being sent, with a follow-up on March 25.
February 28, 2024

DNS Made Easy Now Available on Cloudways

Starting February 28, 2024, the DNS Made Easy add-on will be available to all Cloudways users.
  • The add-on launches with full Knowledge Base documentation.
  • Customer email and in-platform announcements will follow shortly after release.
February 28, 2024

Introducing the Autonomous DNS Made Easy Addon on Cloudways

We are excited to share with you the launch of our latest innovation – the Autonomous DNS Made Easy addon on the Cloudways platform. Our aim with this release (expected next month) is to provide a more efficient, user-friendly experience in DNS management, enhancing both functionality and accessibility.
What's New in Autonomous DNS Made Easy?
  • Intuitive User Interface: Streamlining DNS management tasks for better user experience.
  • Self-Management Capabilities: Full control over your domains and DNS records, empowering you to manage your DNS needs autonomously.
  • Export Functionality: Easily export records for any domain.
  • Usage Monitoring: Keep an eye on your Domain DNS Query usage.
  • Bot-Alerts: Stay informed with alerts for excessive DNS Query usage on any domain.

SafeUpdates Improvement: Premium Plugin Handling

We have improved SafeUpdates to handle premium plugins and themes more accurately.
  • Previously, some premium plugins/themes were incorrectly marked as updated even when the update failed in the backend.
Now, if an update cannot proceed due to licensing or similar issues, SafeUpdates will display error SU-103 or SU-105.