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Running a construction business means juggling deadlines and calls from customers and contractors.
Missing important calls can cost you time and opportunities.
Face For Business provides a specialised construction answering service.
Our professional UK-based PAs handle your calls promptly and accurately.
Focus on your projects while we manage your calls.
Our virtual receptionists can book jobs for you when you’re unavailable, keeping your diary busy. There’s no need to miss out on work when you can’t get to the phone.
Manage calls better at busy times by outsourcing your call answering. Try our reliable construction answering service and make sure your customers don’t feel ignored or dismissed when you can’t get to the phone quickly. Answer promptly and stop them calling your rivals instead.
Effectively extend your work hours without being chained to your phone, thanks to our after-hours answering service for plumbers, builders, landscapers, and more. Our team can pick up calls and monitor your live chat once you’ve finished for the day, improving your customer service further.
Manage high volumes of calls by outsourcing your switchboard. We’ll make sure messages get to the right person, so nothing gets lost and you can spend more of your time where your skills are most needed.
Spend your time using your skills to get jobs finished to the highest standard, and let our experienced call handlers answer your phone.
Book in more jobs and respond to more queries even after you’ve downed tools for the day with our after hours answering service for plumbing companies, builders, electricians, decorators, and landscapers.
Unlike other construction answering services, we won’t round your monthly bill up. We price our answering service for contractors to the penny, so you’ll only ever pay for what you use. We also optimise your billing every month, so you’ll avoid unnecessary charges for going over your call allowance in busier periods.
Our construction answering service receptionists have years of industry experience, so will always handle calls professionally. You can be sure your company is in safe hands with Face For Business.
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Our telephone answering service for contractors, builders, construction companies, plumbers, electricians and other trades is here to make your life easier. Whether it’s clients wanting a project update, other contractors arranging deliveries or new customers needing you urgently, when the phone’s ringing off the hook, it can be a challenge to get anything done.
Our construction answering service takes care of all those calls for you, so you can focus on project work, meeting your deadlines, and keeping your customers happy. Never worry about missing important, potentially lucrative calls again, without needing to hire someone full-time.
Spend less time answering the phone and more time on getting jobs done with our call answering service for builders.
Professional call management across multiple lines and numbers. We’ll answer calls for you and continue to provide first class customer service while you’re busy working.
Help more people by answering online enquiries quickly with live chat support on your website.
Contractors who are usually out and about on site can enjoy peace of mind that every single new business enquiry is answered, by diverting their calls over to FFB.
Face For Business support and suit our ever changing needs alongside providing help!
Every step of the process was fully explained, with regular updates.
I recommend them to everyone and I’m always full of praise for the service.
A very slick operation, would highly recommend!
Nothing is too much trouble and they're always on hand to answer any queries.
Our construction answering service prices are adapted to each business’ specific needs, and we work with you each month to make sure you’re on the right tariff for you, so you avoid excess charges. Our popular call answering service for plumbers, builders, and other trades starts at £49 a month.
Try us free for 7 days to get a better understanding of how much support you’ll need. Read more about our packages and pricing.
Our construction answering service team is based in the UK. This means they’re working in the same time zone as you, and are on hand to answer calls during your working hours, as well as at evenings and weekends as part of our after hours answering service for contractors.
No – our construction answering service is designed to be fully flexible, so you’re not tied to a long-term contract. If you ever need to change or cancel your monthly plan, simply let us know before the date of your next bill and we’ll sort the rest for you.
Face For Business offers a broad range of construction answering service packages to suit our customers’ needs. We can answer some or all of your calls, depending on your requirements. We provide both ‘messages only’ packages, or we can also transfer calls to you or your colleagues. We also have packages where we can share your company information or capture diary bookings.
Our call handlers and virtual receptionists have years of experience working for construction businesses, so they know how to talk to clients, customers and suppliers. As part of your construction answering service, our team will spend time getting to know you and your company, so they’ll know exactly how you want your calls to be answered.
Yes – we can answer calls during evenings and at weekends, so you can get more jobs scheduled and keep more clients happy, without having to work extra hours yourself. Our answering service for contractors and construction companies is available between:
When it comes to out of hours call answering, we have a range of options available. We can set up a personalised voicemail facility to capture all of your messages and send the recorded message to you via email in a WAV file. We can also divert emergency calls back to your mobile when we’re not open, or simply provide a greeting, explaining when you’re closed and reopening.
Yes – our virtual construction answering service PAs can help with booking jobs, as well as responding to general queries.
No. At Face for Business, we believe in being fully transparent with our pricing, which is why there’s no set-up fee to start using our construction call answering service.
Yes, all calls that we answer are recorded, so you can listen back to them in the future if required. We’re the only construction answering service that gives you immediate access to call recordings, and you’ll be able to listen back to them 24/7.
Of course – you can change to a different package to accommodate busier or quieter times of year as needed. To make a change to your construction answering service package, you’ll just need to inform the Face for Business team ahead of us sending out your next invoice and we’ll happily make this change for you.
Right away! Sign up for your 7-day, free, no-obligation trial to see if our answering service for contractors is right for you. We’re ready to get started whenever you need us, so contact us today.
